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Nice, comfortable and very friendly hotel. Huge double bed. All rooms are very clean. A car park is very close to the hotel ( walk out of the hotel door, across the road and your in the carpark.

I have just returned from a 3 night stay over last weekend. Check in was fine, staff prompt, courteous and very polite. The room was a single on the second floor and i was very impressed with the decor and layout. The room was spotless and maintained by housekeeping that way throughout my stay. It had a fridge, which was a godsend, kettle, complimentary tea and coffee and a nice flat screen above the bed. It did get hot due to the warm weather, unfortunately, you couldn't open the window's for fresh air more than an inch and that needs correcting. although there was a fan but its never the same as fresh air. The bed was very comfortable. I ate out at nights, so, i cannot judge the restaurant and breakfast was at £15 and included a lot of other peoples brats, so that was a no no for me and i gave it a swerve. The hotel itself is very grand and you can tell that a lot of money has been invested in it and still is and it is good to see. Furthermore, every time I came in to the hotel and went in or out of my room the staff always greeted me and wished me a good day or good evening. I have travelled to hotels all over the world and I cannot understand some of the negative reviews on here regarding this hotel. its nonsense from what i can see. So, My verdict : Highly recommended and I would certainly stay here again.

The word “quality” applies to the whole experience. We stayed in Room 2 in Somerset House. It was a lovely, large, tastefully decorated room and we were lucky enough to get an off road parking space next to it. The food was excellent, both the breakfast (I particularly liked the Avocado Smash), and Dinner, which we were lucky enough to be able to have outside in the garden. My only suggestion would be to make the offering easier to understand on the website. There are several different buildings/rooms to choose from, mostly called Florence something or other, and it took a long phone call with the excellent Ellie, to work out what was best for me. Without her friendly and knowledgable help I couldn’t have done that. The irony is that after I’d booked I received an email giving me lots of useful information, including a site map, that would have been very useful when booking.

I booked this from other recommendations - and can agree its a really lovely hotel. I booked it to go and see my son who is Portsmouth Uni. It was his birthday, so I organised for us to have the Sunday and Sunday evening. Its part of a group of hotels in a small radius of each other. Parking was ok, as I managed to get a spot in their car park. Room was great - very spacious. Very clean and bed very comfortable. No noise at all from the road or other residents. We had a great evening at the local gastro pub (Florence Arms) - definitely go there. I needed to work on the Monday - and they allowed me to use the dining room at no expense... that is true customer service and that personal touch... well done! Highly recommended...

This represented good value, couldn't work out the heating but wasn't a major problem,. The room was clean and had everything required. Open planned wardrobes etc was pleasant enough. Not amazing but good enough for a night. My colleague needed some paperwork printed which the guy on reception helped with and was given breakfast vouchers for round the corner. - Breakfast was good and worth the walk. I'd happily consider returning

No extra bed, no breakfast, but the environment and location are pretty good

I chose this hotel as I wanted a romantic getaway for my husband and me to celebrate 10 years of togetherness. This suited our needs perfectly, it's made for couples and this was prevalent in the breakfast room the following morning, bar one person eating on his own, all of us were couples. The hotel is gorgeous, well-maintained and glad to say, spotlessly clean. All rooms are labelled ”G for....” and each room had a adjective beginning with ”G”. Ours was at the top, ”G for...gushing”. The room was spotless, as was the bathroom. The decor was contemporary, bright and everything matched. The lounge area was ”Instagrammable”; tastefully furnished, with a couple of pod-like swing chairs suspended from the ceiling. I just had to take a couple of pictures. There was also a garden around the back which we didn't get the chance to enjoy. Breakfast the next morning was lovely: I love that there was a choice of the small full English breakfast, which I had, and the big full English breakfast, which my husband had. I wish more B&Bs adopted that idea. I don't eat as much as my husband and it was nice to enjoy the same food he did for a change, but on a smaller scale. The hotel is just across the road from Canoe Lake and you can cut through it to the beach, pier and restaurants. All in all it was an absolutely lovely stay and we would come back again, no hesitation.

Awesome place - I would defo recommend to stay here - very reasonable and everything was so easy from the booking right through to the end of our stay. Emma was brilliant with all the communication etc…always answered any queries very quickly - a unique experience as there is a communal kitchen which was very clean - complimentary tea coffee and cereals - fantastic- you get your own cupboard space which has your room number - there is a dishwasher and washing machines which is great if you are staying for a period of time - our room was big airy and very clean - very happy with the whole experience and would defo stay here again - position is also great for Southsea- 10 mins walk to the kings theatre - great pub on Southsea Common called Brewers and Kitchen