Hotels in San Juan

"The Hotel is beautiful and for the price of a basic room, we had a view of the beautiful lagoon, with a balcony and privacy. The only thing they should consider is parking because we had to pay $20 a day :-(. Paseo Caribe offers a quiet and safe area, has security guards, and you can walk quietly around the area. You have nearby restaurants, steps from the Caribe Hilton Hotel, and steps to the Escambron area where the beach is beautiful and the day and night walk is beautiful. If you are looking to stay in this area without paying so much, this is a good option. The price they put is not that, the rate is lower. I paid $ 116 per night and my room was the Executive Room. They comply with health regulations, have staff checking the temperature, and the use of a mask. It offers many areas to walk, enjoy as a family or as a couple, and despite the Covid-19 they offer different ways to be able to walk and enjoy a beautiful tourist area [Fortín de San Jerónimo del Boquerón] Spacious room and the bathroom was huge as well!"

"There are not many Puerto Rico hotels to choose from on Ctrip, and the reviews are limited. Most of them are reproduced on booking. This hotel was chosen at random based on price and location. The hotel is quite old, the rooms are not big and clean, ten minutes drive from the old town, and there are some seaside highway scenery along the way. The hotel has two small swimming pools, which are mainly used to bring baby water. The beach in the hotel is very close, and a nice evening walk. Nearby restaurants, supermarkets, and Star Dad are available. There is a Chinese restaurant opened by Cantonese. The dishes are generally large but expensive, and three people eat ninety dollars quickly. Not recommended if there is no obsession with Chinese food. Breakfast at the hotel is not bad. If the requirements are not high, it is okay to eat enough. After all, the old breakfast is simple. After staying for two days, I got up to prepare for a bath the next day and found that there was no hot water. The parking lot is huge, $ 17 a night."

"The location of the hotel is very good. It is located on Condado Road. There are many delicious restaurants here, including several Chinese restaurants. It is also very close to the beach and casino. The hotel is clean and hygienic, and the front desk service is warm and thoughtful. We moved to a homestay in the ancient city in the next few days, and our stay was not as comfortable and convenient as this hotel. So next time I come to San Juan, I will choose this hotel again. Ctrip"

"5 star resort with a busy vibe. Liked : Decor , range of facilities . Disliked : sea smell due to nearby rotting seaweed , pool chairs by beach laid out in rows sone without shade , nearby aircraft runway noise . Intercommunicating room door with lack of insulation created next door room noise."

"Hotels in San Juan are generally on the expensive side. This one is relatively cost-effective. The hardware is OK, there are supermarkets and restaurants within 10 minutes' walk, and you can go to the beach to enjoy another parasol and chair provided by Marriot. There is a $45 credit per day to order food by the panhouse pool. There are a lot of staff, and when I arrived at the hotel, someone helped with valet parking. When I checked in, I was told that I didn't know when the room would be ready. I specifically reminded me that I wanted a quiet room. Someone skillfully helped store the luggage. As soon as we sat down for dinner, we received a text message saying that the room was ready. It turned out that the room was directly opposite the elevator, which was very noisy. On the first night, I was woken up by two knocks on the door at 3:30 in the middle of the night, and there was no one outside. I told the front desk early in the morning, and I received a thoughtful text message in the morning asking if I was satisfied with the stay. I said someone knocked on the door and informed the front desk, and the reply was polite and said that I would investigate. I didn't get a reply when I left the hotel. There was a towel in the hotel that was wet and I didn't dare to use it. If you park by yourself, you have to go to the entrance with the parking ticket and ask the staff to manually fill in the room number and name and charge the room in the system, and then you can exit from another parking lot. It seems that all the services are superficial. Check-in and parking could have been smoother. Guests' requests for rooms should not be ignored. Knocking on the door in the middle of the night should give timely answers."

"Loved this place so much that I booked an extra night! I had an ocean room and the view is so worth it!"

"The staff were more than helpful, from the second we walked in Lewis immediately greeted us with drinks (free open bar) and gave us great tips on how to start our vacation. Also the communication between staff was top notch! I will most definitely be staying here again when I visit back."

"The location is located at the center of Old San Juan. In front of Marmalade, one of the highly rated restaurants. Have 2 rooftops. Wish there are pools but its in old san juan so its hard to have that lol. but their rooftop is nice. Bar was not open tho. Maybe because it is off season. There is a 24 hour front desk which is good. Staffs are nice. I actually never had a complain."

"Compared with other hotels in the same area, it is leading in all aspects. If you do not consider the price factor, Marriott's experience is perfect.  Independent beach, beautiful swimming pool, good service, convenient transportation, dining and supermarket at the door.  If you don't consider the price, the only hotel in the same area is the Ritz-Carlton."

"The location of the hotel is good, just near the international airport, which is more convenient. But the hotel service is very general, and I am particularly dissatisfied: 1. We booked three superior rooms with a view for six nights, but only two rooms were fulfilled. One room defaulted to a small low-rise ordinary room. After many negotiations, the contract was barely fulfilled until the fourth day. 2. The hotel is very dishonest and added 78 yuan for other people’s meals to our bill. After we found out, the receptionist's attitude was extremely bad. After consulting with the restaurant manager, he admitted that there was a mistake in his work and refunded us 78 yuan. U.S. dollars, but not even an apology. This is disappointing because of the loss of intercontinental standards!"