Mr & MRS Smith Paradise Road Tintagel Colombo Reviews

The most beautiful hotel, loved the extra special treatment. Location perfect.

We really liked this hotel for the location and the history. The staff was amazing and we didn’t feel like we were in the city.

A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen. We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed. Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel. All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.

This was the last hotel I stayed in for 2 weeks in Sri Lanka and the only hotel I was extremely dissatisfied with. The first is to check in. Although the sri people's movements are slow, the hotel's checking is really fast. Usually, I take the passport for verification, and then I can go to the room to rest after signing, but this hotel asked me to sit outside. Every time I ask if there is any love question, I always answer one minute, two second, right now. And there is nothing to do waiting outside, the hotel fee is very small, and it is clear at a glance. The photos on the Internet are as big as those on the Internet, and I don’t need to take anything. Then, the hotel staff turned me down when I was out for dinner, and poured out the Chinese medicine I had soaked before I left. Because it is an outbound trip, I dare not bring too much traditional Chinese medicine. I have been drinking sparingly during the trip. This time it is the last night of the trip. When he came back, he had poured it all out and collected all the glasses. What's even more ridiculous is the way they dealt with the problem. I went to the front desk to complain, and the glasses guy stood up and admitted that he had taken the room for me. When he heard that there was an accident, he just ran away without any apology at all. There were four or five staff members beside me, and they all looked at me with their hands in this way, and none of them came over to say sorry. I was wondering, this is not the tea bag from your hotel, but the leaves I brought with me. Since you don't understand why you insist on touching my stuff, and you're being smart, help me deal with it! Moreover, the so-called most luxurious hotel in the country handles problems like this! ? And after traveling in Sri Lanka for two weeks, I don’t need to worry about their air-conditioning being too cold and bring a coat. There are very limited natural resources everywhere, but this one makes me shiver every time I enter the door. The coat was found. Is this the configuration of a luxury hotel? If so, please take a look at these basic details and how their hotel does it. Picture 1, the concave shape of the hotel puts the candle holder in the room, but it is broken, and the damaged side is still facing outward In picture 2, the hotel only provides one kind of super thick pillow to the guests, which is so thick that even the pillowcase can't fit. Double mattresses cannot avoid mutual interference when turning over. Picture 3, we can only ask the front desk in the middle of the night to ask for a small pillow for the baby, which is about the same thickness as adults. Turns out they found a dirty pillowcase that didn't fit Picture 4, the sheets of the extra bed, we looked carefully after dawn the next day, there were many stains on it (the blood was shot to death a mosquito) Picture 5, please see how the mosquito net on the big bed is installed. PS, the mosquito net on the other side is mopping the floor. In addition, there are still many unsatisfactory details, such as the lack of a driver's cab, which made our driver look for a place to live at night, so that he could not take us out for a stroll. The depth of the swimming pool is not listed. It is estimated that the two ends are at least one meter, and the middle is even deeper. It is in a secluded backyard, and no one walks by at all. It is under renovation next to it, and the smell is very strong. Even our room has a strong smell as long as we walk in the direction other than the lobby, so we let the baby swim for five minutes and quickly got up and cleaned up. The surroundings are not great, you can't walk to any clean and interesting places, and it's not even very safe to walk (narrow roads). Waiting for breakfast in a luxurious restaurant is too troublesome. Because we had to catch a plane at noon the next day, we specially took care of the meal at 8 o'clock in the morning the night before, but because we didn't sleep well at night, we arrived at the table at 8:10, thinking we had something to eat, but we actually ordered food ( Then you told us last night that you want to order food, let us order it in advance?!) No accident, when the driver came to pick it up at 8:30, our meals were not ready yet, but fortunately we brought fresh food with us Bags, packed to eat on the car. Looking back at the hotels I have stayed in before, I have never been disappointed in hardware and software. This home is truly one of a kind. The night before, I was even more impressed by the castle hotel where I stayed in Galle. The lobby was full of mosquitoes, but there were no mosquitoes in the room. There are only four staff in total looking after all the guests, all organized and responsive. This Paradise Hotel is really simple. There are about a dozen staff members standing in the hall, and they don’t know what to do when they walk around. Finally, a reminder that the restaurant does not have the legendary 30% service charge, but the price is on the high side. I don’t know the taste, because we found a super delicious Vietnamese restaurant next to it, with fried green leafy vegetables and bean sprouts. The beef is also very crispy

A luxurious hotel with a special sense of history

British style, meticulous service, high-end hotel, well deserved

This hotel was truly wonderful! The food at the restaurant was outstanding, and so was the hotel it’s self. It lives up to its standards, and I would recommend this hotel any day of the week! An oasis in the middle of Columbo!

The boutique style Paradise Road hotel is housed in a stunning colonial heritage building. Paradise Road Tintagel is located 45minutes from the International Airport in is in close to many embassies and business located in Colombo's upmarket neighbourhood. We booked the Suite which was located on the ground floor and was extremely spacious and elegantly furnished, with a separate lounge area, bedroom and French doors leading out to a small courtyard with a private plunge pool. The bathroom was enormous with bathtub and separate shower. The restaurant was good offering tasty breakfast and dinner. There is also an outdoor fresco restaurant area which is nice for evening dinners. Other facilities included an open air swimming pool, bar and library, Overall - A true boutique colonial style hotel offering charm and character to enrich and experience Sri Lankan culture.

What a wonderful start to our holiday! The staff were very helpful and courteous. Food was excellent. On arrival they had upgraded us to the Royal Suite where we shared the bed used by King Charles lll and Queen Camilla to make mad passionate love whilst in Colombo.

Worth the visit. Lovely place to enjoy breakfast, lunch or dinner. Enjoy your meals outside at the porch. A must have a drink at the bar. Love the setup. Friendly service. On my next visit I'll stay there. They have lovely rooms.

My husband and I had the most wonderful stay here. There are only a few rooms so it feels very personal and special. The staff were lovely and friendly and the cocktails were amazing. The decor is extremely classy with large rooms, an amazing bathroom, lovely seating area outside and a delcious smell throughout. The breakfast was lovely and it was great to be able to sit outside in the sunshine with a delicious fruit platter. They kindly organised a cake and a room upgrade as it was our honeymoon which was really appreciated. Would really recommends staying here- Thank you to the smiley staff.

Why stay in a large hotel when you can experience the most magical stay at this historical boutique hotel?!!! The amazing staff make you feel right at home the moment you set your foot on the verandah. You are greeted with the beautiful signature scent of Paradise Road as you enter the building that once was the home to Sir Bandaranaike and his family. Every room has a unique charm with some of the original furnishings remaining. Housekeeping keeps the rooms spotless - we had the wonderful Saman taking special care of us. We slept so well and were surprised by how quiet it was considering how central this hotel is. Breakfast was wonderful and the dinner menu just as fantastic catering for vegetarians also, not to forget the wonderful cocktails. We also visited the groups gallery restaurant and shopped at their home ware store. Can’t recommend this hotel enough!! We will be back very soon. Thank you so much Paradise Road team for making us fall in love with Sri Lanka.

This is our 3rd stay at The Tintagel, and that should say something as we try our best never to return to the same place. This place is cool, classy and unpretentious with fantastic service. It’s a truly Sri Lankan experience in the finest sense, in an excellent location in the upmarket area of Colombo 3. Now, we expected the same as the previous stays, but I hate to say, it didn’t deliver quite at its previous stellar standards. Unfortunately, the place is looking a little tired with flaking paintwork, water marks on the ceilings, and stained cushions. Also the food wasn’t quite up to standard either despite its hefty price tag. But I’ve stayed in plenty of other places in Sri Lanka and world wide and this place remains one of the best and I would highly recommend this place to friends and family who like the smart, boutique experience. Certainly not for those looking for a loud, impersonal, ‘international’ place!

Paradise Road was exactly what we needed after our 10-hour flight from London - less than an hour from the airport and only 10 mins in a tuk tuk from the city centre. We are a family of 3 and only stayed 1-night in a Royal Suite which was a beautiful space. A four poster bed and a separate room for our son meant we had ample space along with a terrace for our use too. They have a swimming pool which is great for a quick dip after a trip to the city and a very atmospheric bar for a cocktail or 2. The service was second to none and great for dinner. You must try a Sri Lankan breakfast here - it sets you up for the day! A perfect start to our holiday!