Hotel Mayfair

Hotel Mayfair Reviews

Hotel Mayfair

Helgolandsgade 3, Vesterbro/Kongens Enghave, Copenhagen, Hovedstaden, 1653, DenmarkView Hotel Details
Hotel Mayfair
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1 night

Hotel Mayfair Guest Reviews

4.4/5
Very Good
192 review
Verified reviews
Location4.6
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(192)
Positive reviews(182)
Reviews with photos/video(46)
Awesome stay(75)
Convenient location(49)
Easy to get around(40)
Delicious breakfast(33)
Close to train station(31)
Small room size(9)
Well decorated(5)
Friendly front desk staff(4)
Negative reviews(10)
Jinjutha
Modest Double Room
Stayed in Sep 2024
Couples
1 review
4.0/5
Very Good
Posted on Oct 7, 2024
The hotel is very stylish and the location is great. We got the room in the back building. When we checked in the front desk staff escorted us to the room. I thought he was really nice but actually because the room is very difficult to find. We walked to another building in the back of the hotel, took the elevator to second floor, then walked little bit and then walked down the stair to our room. The room is smaller than I expected. It located on the ground floor, close to the dumpster and the hotel kitchen. There is a security right above our window. The worst thing happened at 4.00 am when we woke up because restaurant’s staff threw the trash in the dumpster. It was so loud! I’m pretty sure there were some glasses in the trash bag. We were trying to get back to sleep but couldn’t because other staff keep dumbing trash. It was the worst experience ever! We couldn’t sleep until 6 am the we decided to get up and left the hotel.
Guest User
The New Standard
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
The room was very nice and the location is excellent - next to train station and pubs. Just opposite to a ***** club if you fancy some entertainment 😂😂
Response from Property: Dear Guest, Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location and our comfort of the room. Thank you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best Regards Max / Hotel Mayfair
Ana MAL
Standard Double Room
Stayed in Jul 2024
Couples
10 review
4.7/5
Amazing
Posted on Jul 18, 2024
Location and cleanliness are excellent. Amenities is their weak point but expected in a small hotel. The staff in the evening made the difference (a girl the 16th of July and a guy the 17th), very friendly, accommodating and professional.
6/9
Response from Property: Dear Ana,Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location, cleanliness and our staff.. Thank you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen.Best RegardsMax / Hotel Mayfair
Anonymous User
Standard Double Room
Stayed in Jun 2024
Travel with friends
11 review
4.5/5
Great
Posted on Jun 28, 2024
The hotel is very cosy and the staff is very nice. It is located near the main train station, highly recommended!
Response from Property: Thank you for the feedback! We're so happy that you enjoyed your stay, and found our location convenient! We hope to welcome you back in the future :-) Best regardsBoutaina//Hotel Mayfair
yumei
Standard Twin Room
Stayed in May 2024
Family
2 review
3.2/5
Posted on Aug 8, 2024
Room was pleasant and cozy, aesthetic was nice (love the window overlooking the streets!) Amenities such as the gym was mediocre, had a quite hard time finding the place though (would be good if the signs were clearer) Cons: no kettle to boil water. Had to constantly go down to the reception area for cups of hot water > quite inconvenient if you need a cup of hot water in the cold weather. Room service was only done if requested at the reception. Requested for a day but room service was not provided:/ perhaps they missed out Overall, a decent hotel and pretty convenient to the downtown
Response from Property: Hi Yumei,Thank you very much for the feedback!We appreciate that :)I am happy that you like the cozyness and the amenities :)Yeah we do not have kettles in the rooms, but did you that for only DKK 135 you can get a coffee tray which contains a kettle?Now you know that for next time :)see you and have a good oneAll the bestJens//Hotel Mayfair
j.asss
Standard Twin Room
Stayed in Jun 2024
Solo travelers
11 review
4.2/5
Very Good
Posted on Jun 29, 2024
Clean and staff are friendly. Location is great and convenient.
Response from Property: Thank you for the feedback! We're happy that you enjoyed your stay, found our location convenient and liked the breakfast! We hope to welcome you back in the future! Best regards Boutaina//Hotel Mayfair
Guest User
Upgraded Modest Double Room
Stayed in Mar 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Apr 1, 2024
Lovely room and hotel decor, great location! Only issue was the shower door was too small so all the water would get on to the floor and flood the bathroom
Response from Property: Dear Guest, thank you for taking the time to leave us a review! We are happy that you enjoyed your stay and were happy with the room. We are always working on improving our property so thank you for letting us know regarding the bathroom, it is appreciated. We hope to welcome you back another time for another great stay, maybe during the summer season when Copenhagen is at its best. Take care! Sincerely, Julie J / Hotel Mayfair
Riccardo 罗瑞克
The New Standard
Stayed in Aug 2024
Family
31 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I had a great time at the Mayfair hotel . The hotel is new , the rooms are functional and it’s a great location to explore Copenhagen.
Response from Property: Dear Riccardo, Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location, our hotel in general and the functional of our rooms. Thank you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen. Best Regards Max / Hotel Mayfair
Mandymoo1
Upgraded Modest Double Room
Stayed in Feb 2024
Couples
1 review
4.5/5
Great
Posted on Feb 9, 2024
Lovely hotel. We had an upgraded modest double room. Room was small but big enough for a short break. Open wardrobe, with clothes steamer and hairdryer. Toiletries included hand wash, hair/body wash and conditioner. Staff very helpful and friendly. Great access to transport, as station is 5min walk. Plenty of coffee shops, bars, shops within walking distance. Would stay again
Response from Property: Thank you so much for taking the time to leave a review. I am happy to see that you enjoyed your stay at the hotel and in Copenhagen! We hope to welcome you back again another time, take care :) Sincerely, Julie J //Hotel Mayfair
RFNF
Standard Double Room
Stayed in Jul 2024
Family
10 review
4.5/5
Great
Posted on Jul 24, 2024
TLDR: Stay for the location, and make sure to put it in the notes to not be placed in a far-located hotel room if you have parents/ elderly. The positives: The location is very central closed to the Copenhagen central station and Tivoli. The interior is beautifully designed and another positive point is the hospitality. The staff is kind and helpful. The negatives: our room was placed a bit further away from the main building and had to go down the steps. Very unfortunate as my mom was a bit old. So it was a struggle to up and down. There’s no amenities in the room as well, so you can’t make coffee / tea.
Response from Property: Hello RFNFThank you for your feedback!We’re glad you appreciated our central location, beautiful interior, and friendly staff. We apologize for any inconvenience caused by the room placement and lack of amenities.We hope to see you again soon!Kind regards Louis // Hotel Mayfair
Prajwal Pisal
Standard Double Room
Stayed in Jul 2024
Couples
5 review
4.2/5
Very Good
Posted on Jul 24, 2024
The temperature of the room was a bit too warm and quite humid. The noise isolation was poor and the sounds from the hallway were audible.
Response from Property: Hello PrajwalIm sorry the temperature of your room was too warm, next time you go to our 24/7 reception and ask for a fan.But thank you for your kind review anyway, hope to see you again!Kind regards Louis // Hotel Mayfair
Loyd Pek
Standard Double Room
Stayed in Dec 2023
Travel with friends
7 review
4.0/5
Very Good
Posted on Dec 28, 2023
Hotel is conveniently located within walking distance from a metro station. Hotel is clean and staff were polite and helpful. Room cleaning is only available upon request, would have better if the towels were replaced automatically daily. Inadequate lighting in the room though, if not for the daylight flooding in from the windows, is really tough to pack and read in the room. Will likely recommend this hotel to friends who are visiting the city.
Response from Property: Dear Loyd, Thank you for your review. Great to hear that you enjoyed our cenvienent location. We like to "Keep it Green", which means that our stayover cleaning is upon request. Our guests simply have to ask :-) If you ever have any issues with your room during your stay, please do not hesitate in contacting our 24/7 open reception. We will bend over backwards to ensure that our guests have the best possible stay with us! We hope to welcome you back. All the best, Christine / Hotel Mayfair
Caitlin
Superior King Room
Stayed in Jul 2024
Couples
1 review
4.5/5
Great
Posted on Jul 22, 2024
Great hotel with good name ties. We paid to upgrade to a deluxe king room and it was lovely.
Response from Property: Hello Caitlin Thank you for your great review, we are happy that you loved your stay.Hope to see you again soon!Kind regards Louis // Hotel Mayfair
Guest User
Upgraded Modest Double Room
Stayed in Aug 2024
Couples
9 review
4.7/5
Amazing
Posted on Aug 29, 2024
Convenient location near central railway station, clean and nicely decorated room.
Response from Property: Dear Guest, Thank you for taking the time to review our property, your review are very much valued. We appreciate your comments regarding our location, our nice decorates room and our cleanliness. Thank you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Copenhagen. Best Regards Max / Hotel Mayfair
Mee Chin
Modest Double Room
Stayed in May 2024
Solo travelers
3 review
3.2/5
Posted on Jun 10, 2024
Hotel has no air condition , summer will be very hot I left my shirt in the hotel, when i wrote to hotel one day lateen and feedback was they did receive from house keepers,
Response from Property: Dear Mee Chin, thank you for taking the time to write a review of your stay. I am sorry it was not more to your satisfaction. We are a green hotel and located in an old historic building, hence why we do not have A/C. We do offer guests to come by reception to request a fan to the room, and it is possible to have the windows open as well. If you are still missing your shirt, send us an email to our reception and we will get back to you as soon as possible to help you get it returned :) All the best, Julie J / Hotel Mayfair