Guest User
December 16, 2024
The hotel is very nice,the staff are all friendly, check in was very good and the hotel is in a fantastic location. We are AI premium in a club room suite which is one of the best rooms we have ever stayed in. Our first impressions were that we had chosen a fantastic hotel but just 1hour later realised we made a mistake. Our overwhelming view is that the food selection and presentation is of an extremely poor standard, and perhaps the worst we have ever experienced in over 30 years of travelling and staying in countless of dozens of hotels. Snack bar is poor, with rubber fries left out all day. Snacks in the pool bar are just wedged in a chiller in cling film and have to be asked for, completely unappealing. Food in VIP lounge looks not to be very good and not replaced with fresh often enough. Go B&B if you wish to book, there are lots of positives to the hotel but as we look forward to good food as this is a big part of our enjoyment of a holiday this was not a place for us. It wouldn’t take much for management to make these changes and make it a fantastic hotel,and I will keep an eye on reviews over next couple of years to see if things have changed before we maybe book a couple of days,as we wouldn’t want to take a 7 day gamble.