EVGENII
December 1, 2024
I booked a suite in advance. When I checked in, I was told that there was something wrong with it and was put in a cheaper room. I demanded a refund of the price difference. They promised, but only part of it. They didn't refund anything. The next day, I finally got into the suite. There were no signs of repairs to the bathtub that they told me about. So, I was simply deceived.
The location is bad, there is nothing around to eat or even buy water. There is no service. There are no robes or disposable slippers. It's dirty.
On the plus side - very cheap. This makes up for many of the shortcomings. But it's not a deception of the guest.
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