The Sail Hotel - My Khe Beach

The Sail Hotel - My Khe Beach Reviews

The Sail Hotel - My Khe Beach

11 Do Ba, Ngu Hanh Son, Quan Ngu Hanh Son, Da Nang, VietnamView Hotel Details
The Sail Hotel - My Khe Beach
The Sail Hotel - My Khe BeachThe Sail Hotel - My Khe BeachThe Sail Hotel - My Khe Beach
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The Sail Hotel - My Khe Beach Guest Reviews

4.2/5
Very Good
42 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(42)
Positive reviews(34)
Reviews with photos/video(16)
Awesome stay(10)
Great service(10)
Clean and tidy(7)
Delicious breakfast(6)
Great location(4)
Negative reviews(5)
Rut Ra
Superior Twin Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Mar 9, 2024
Everything was great! We love the staff! They are always so friendly and make us feel like home
Response from Property: Dear Sir/Madam , Thank you for leaving us a lovely review. We are glad you immensely enjoyed your stay with us. Me and The whole team present what the The Sail Hotel is all about - the genuine spirit of Vietnam hospitality. I will share your compliments with the team. Please know that the doors at The Sail Hotel are wide open - should your travels ever bring you back to Vietnam. We hope that you are able to enjoy your next vacations to the fullest. Best Regards, The Sail Hotel
Sowee Ng
Superior Double Room
Stayed in Mar 2024
Solo travelers
19 review
4.0/5
Very Good
Posted on Mar 17, 2024
Is infront of cicilia hotel, overall okay, friendly staff. No refrigerator…..
Response from Property: Dear Sowee Ng , Thank you very much for choosing The Sail Hotel when visiting Danang. Also, thank you for taking your time to write a feedback. The hotel has a refrigerator, serving a minibar in the refrigerator. I am truly grateful for your feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We certainly look forward to having you back for another enjoyable stay in the near future. Warmest Regards, The Sail Team.
Romina Menilla
Superior Double Room
Stayed in Feb 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The breakfast was so good! They have very cute food decorations at the buffet!
Response from Property: Dear Romina Menilla, Thank you very much for choosing The Sail Hotel when visiting Danang. Also, thank you for taking your time to write a feedback. I am truly grateful for your feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We certainly look forward to having you back for another enjoyable stay in the near future. Warmest Regards, The Sail Team.
Shern Ming Ng
Superior Double Room
Stayed in Jan 2024
Solo travelers
4 review
3.7/5
Posted on Jan 24, 2024
Hotel claim to have a gym but was not in sight. The pool sadly was under maintenance for duration of my stay.. Pool is also quite small vs other pools which are visible nearby. Breakfast spread was great and full of variety. Do not think think cleaning crew vacuums or sweeps the floor, just make the bed and make the bed. Location close to beach and 2 mins walk away. 5 star for location but nothing to rave about this hotel, definitely will not repeat my stay here.
Response from Property: Dear Shern Ming Ng,We sincerely apologize for the inconvenience you encountered during your stay at our hotel. Your feedback is important to us and we appreciate you taking the time to share your concerns.Regarding the swimming pool, we are very sorry for the inconvenience. We have a plan to maintain the swimming pool so we have informed and apologized to you when guests check in. The maintenance only took place for 2 days and is already usable. Please rest assured that we are investigating these issues to resolve them promptly. Additionally, we are actively working to improve our breakfast service and staff's English proficiency.We understand your frustration and want to assure you that we take your opinion seriously.Once again, we apologize for any inconvenience caused and appreciate your patience. We are committed to learning from this and ensuring that future guests have a more enjoyable stay.Best regards,The Sail Hotel
Kate-Tony
Grand Double With Partial Sea View
Stayed in Mar 2024
Couples
6 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The hotel is nice, good location, very close to the beach. Staffs is friendly, go to level 17 for swim and meet Tom, he will help you take a lot of nice photos 😀
Response from Property: Dear Sir/Madam,Thank you for choosing The Sail Hotel and leaving this kind feedback after your recent stay with us.We realize your time is valuable and greatly appreciate your feedback, that helps us a lots to further improve our service quality.It was a pleasure to have you as our guest and we truly look forward to your next visit.Kind regards,The Sail Hotel
Serdar Tan
Superior Twin Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
It attracted me with its very good location, clean, friendly and helpful staff. breakfast was nice and sufficient. The price was really affordable.
Response from Property: Dear Serdar Tan , Thank you for leaving us a lovely review. We are glad you immensely enjoyed your stay with us. Me and The whole team present what the The Sail Hotel is all about - the genuine spirit of Vietnam hospitality. I will share your compliments with the team. Please know that the doors at The Sail Hotel are wide open - should your travels ever bring you back to Vietnam. We hope that you are able to enjoy your next vacations to the fullest. Best Regards,The Sail Hotel
Romina Menilla!
Superior Twin Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Mar 5, 2024
Everything was perfect! The hotel is located just a short walk away from the beach. :)
Response from Property: Dear Romina Menilla , Thank you very much for choosing The Sail Hotel when visiting Danang. Also, thank you for taking your time to write a feedback. I am truly grateful for your feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We certainly look forward to having you back for another enjoyable stay in the near future. Warmest Regards, The Sail Team.
Deborah
Deluxe Double With City View
Stayed in Jan 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 27, 2024
Fabulous hotel with great staff . One of the best I think .
Response from Property: Dear Sir/Madam , Thank you for leaving us a lovely review. We're glad you immensely enjoyed your stay with us. Me & The whole team present what the The Sail Hotel is all about - the genuine spirit of Vietnam hospitality. I'll share your compliments with the team. Please know that the doors at The Sail Hotel are wide open - should your travels ever bring you back to Vietnam. We hope that you are able to enjoy your next vacations to the fullest. Best regards, The Sail Team.
Anonymous User
Superior Double Room
Stayed in Oct 2024
Solo travelers
3 review
1.0/5
Posted on Nov 11, 2024
The hygiene is too poor, there are lipstick marks on the teacup! The sound insulation is too poor. The air conditioner is very loud!
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Guest User
Superior Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The Vietnamese noodles for the breakfast buffet are delicious. There are many choices. It is close to the beach and the price/performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing The Sail Hotel and leaving this kind feedback after your recent stay with us. We realize your time is valuable and greatly appreciate your feedback, that helps us a lots to further improve our service quality. It was a pleasure to have you as our guest and we truly look forward to your next visit. Kind regards, The Sail Hotel.
Marina
Superior Twin Room
Stayed in Mar 2024
Couples
11 review
5.0/5
Outstanding
Posted on Mar 18, 2024
We got a room overlooking the street, and we were very glad that the window opened. There was also a window in the bathroom, which made it possible to ventilate the rooms. But on the street early in the morning there was the sound of the hotel hood switching on across the street. Beautiful hall. The room was clean, good furniture, the minibar was cool. Cleaning is high quality and timely. Service at the hotel is at a high level. On the last day there was a large group of tourists at breakfast, and the restaurant staff coped well with the influx. Thankful for the early check-in and delicious breakfast. We were carefully looked after by the girl Quin, who speaks good English, thanks to her!
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Response from Property: Dear Marina , Thank you for leaving us a lovely review. We are glad you immensely enjoyed your stay with us. Me and The whole team present what the The Sail Hotel is all about - the genuine spirit of Vietnam hospitality. I will share your compliments with the team. Please know that the doors at The Sail Hotel are wide open - should your travels ever bring you back to Vietnam. We hope that you are able to enjoy your next vacations to the fullest. Best Regards, The Sail Hotel
Fengchuiguolaideshuiguo
Superior Twin Room
Stayed in Feb 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Feb 13, 2024
The location is 150 meters from the seaside. There are supermarkets and restaurants downstairs. Next door is a seafood shop.
Original TextTranslated by Google
Response from Property: Dear Fengchuiguolaideshuig, Thank you for leaving us a lovely review. We are glad you immensely enjoyed your stay with us. Me and The whole team present what the The Sail Hotel is all about - the genuine spirit of Vietnam hospitality. I will share your compliments with the team. Please know that the doors at The Sail Hotel are wide open - should your travels ever bring you back to Vietnam. We hope that you are able to enjoy your next vacations to the fullest. Best Regards,The Sail Hotel
kwun999
Superior Double Room
Stayed in Feb 2024
Travel with friends
11 review
4.0/5
Very Good
Posted on Mar 6, 2024
The room is clean and newly renovated, there is also a swimming pool on the rooftop, the breakfast is rich and delicious, and motorcycles can be parked in the underground parking lot.
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Response from Property: Dear Sir/Madam, Thank you very much for choosing The Sail Hotel when visiting Da Nang. Also, thank you for taking the time to write your feedback. I sincerely appreciate your feedback. We are delighted and honored to be able to meet your expectations for service levels. We certainly look forward to welcoming you back again in the near future for a pleasant stay. Warmest regards, Sailing Team.
Moneyandtea
Superior Twin Room
Stayed in Feb 2024
Family
8 review
4.0/5
Very Good
Posted on Feb 22, 2024
Safe Environment Professional Staff Large Windows Ordinary Breakfast Harmonious Energy
Original TextTranslated by Google
Response from Property: Dear Moneyandtea , Thank you very much for choosing The Sail Hotel when visiting Danang. Also, thank you for taking your time to write a feedback. I am truly grateful for your feedback. It has been a great pleasure and honor to meet your expectations in terms of level of services. We certainly look forward to having you back for another enjoyable stay in the near future. Warmest Regards, The Sail Team.
Victor Abdi
Deluxe Triple Room
Stayed in Jun 2024
Family
26 review
4.7/5
Amazing
Posted on Jun 30, 2024
Clean hotel, spacious rooms, complete amenities, clean swimming pool, varied menu but mostly for vegetarians.
Original TextTranslated by Google
Response from Property: Dear Sir/Madam, Thank you for choosing The Sail Hotel and leaving this kind feedback after your recent stay with us. We realize your time is valuable and greatly appreciate your feedback, that helps us a lots to further improve our service quality. It was a pleasure to have you as our guest and we truly look forward to your next visit. Kind regards, The Sail Hotel