Aston Kupang Hotel & Convention Center Reviews

Response from Property: Dear Mr. Calvin,Thank you very much for your valuable feedback. We are very sorry for the inconvenience during your stay regarding those cases above. We have discussed regarding these cases with department concern to take action soon to anticipate these things happen in the future. For rooftop bar was closed for certain days due to some maintenances or project. We will give more paying attention to the guest satisfaction & make all the guest feel comfortable during their stay. We are waiting for your next visit to have more beautiful experience with us. See you & stay healthy.Warmest Regards, Nugi A. NugrahaGeneral Manager

Response from Property: Dear Mr. Satria, Thank you very much for your valuable feedback. We are very sorry for the inconvenience during your stay regarding the parking system. Just to inform you that all our inhouse guests are free from parking charge. The only thing you do is just registered your vehicle at the reception when you check in. We will inform all the guest when check in to avoid missing this kind of situation. We will corporate with parking team to give more attention to the guest who park their car in the hotel. It will make our guest more comfortable & easy to access. We are waiting for your next visit to have more beautiful experiences with us. See you & stay healthy.Best RegardsNugi A. NugrahaGeneral Manager