Novotel Suites Yogyakarta Malioboro

Novotel Suites Yogyakarta Malioboro Reviews

Novotel Suites Yogyakarta Malioboro

Jl. Malioboro No.52 58, Suryatmajan, Kec, Suryatmajan, Danurejan, Yogyakarta, Special Region of Yogyakarta, 55001, IndonesiaView Hotel Details
Novotel Suites Yogyakarta Malioboro
Novotel Suites Yogyakarta MalioboroNovotel Suites Yogyakarta MalioboroNovotel Suites Yogyakarta Malioboro
Check available rooms for your travel dates
We Price Match
1 night

Novotel Suites Yogyakarta Malioboro Guest Reviews

4.5/5
Great
81 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All reviews(81)
Positive reviews(81)
Reviews with photos/video(31)
Awesome stay(33)
Great service(20)
Convenient for shopping(12)
Delicious breakfast(7)
Close to train station(5)
LamEthan
Superior King Studio
Stayed in Oct 2024
Couples
4 review
4.2/5
Very Good
Posted on Oct 31, 2024
Booked and stayed here for 5 nights. Its just a 1min walk to the center of Malioboro Street. Lots of eatery and shops. Took the KAI train from YIA (45min) and walked about 15-20min to reach the hotel. The pavement was well maintained and rolling a luggage was pretty easy too. There are 2 malls just beside the hotel with cafes and shopping. Good location as we cannot hear any street noise though we were so near to Malioboro St. Hotel staff were friendly and helpful with our queries. We requested for daily make-up room service but there was a particular day where they didnt clear out our trash though. Room was very spacious and comfortable with a microwave too. Overall it was a wonderful and nice stay.
Response from Property: Dear LamEthan,Thank you for sharing your detailed review! We’re delighted to hear you enjoyed your 5-night stay and appreciated our prime location near Malioboro Street, as well as the convenience of nearby shops and restaurants. It’s great to know our staff were friendly and helpful. I apologize for the oversight with the room service and appreciate your understanding. We’re glad you found your room spacious and comfortable. We hope to welcome you back for another wonderful stay!Best regards, Fitria A. Front Office Manager
Ke Trip
Superior Twin Studio
Stayed in Jul 2024
Travel with friends
13 review
4.0/5
Very Good
Posted on Jul 19, 2024
The next door hotel is linked to Plaza Mabliboro Not Novetel. With a price premium of 15% to 20%, my expectations increased proportionally. The room design & layout is undesirable, bad as shown by the photos attached.
Response from Property: Dear Ke Trip,Thank you for your feedback. I’m sorry to hear that your stay didn’t meet your expectations.I understand you thought our hotel was directly connected to Plaza Malioboro. While our hotel is not directly linked, it is attached to Plaza Malioboro and Malioboro Mall, and it’s only 1 minute away from the main street.I’m also sorry to hear that you didn’t like the room design and layout. We take all guest feedback seriously, and I will share your comments with our team to help us improve.Thank you again for your review. I hope you will stay with us again in the future and give us another chance to provide a better experience.Kind regards,Fitria A.Front Office Manager
AI CHEN CHUA
Superior Twin Studio
Stayed in May 2024
Solo travelers
28 review
5.0/5
Outstanding
Posted on May 12, 2024
Location is good. Walking distance from train station. Towels can be better. The toilet floor towel was stained. The carpet had red stains.
Response from Property: Dear Mr. Ai Chen Chua,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for choosing us as your preferred hotel to stay during your holiday in Yogyakarta. We really appreciate your feedback and your concern. Your feedback is really important to us as we strive to continuously improve our services. Related department will be informed regarding above issue to prevent same problem occur in the future. It is valuable source of learning for us. We hope above issue did not ruin your entire holiday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)
MustaqimMuhd
Superior Twin Studio
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 2, 2024
Location wise good. Food easy to find around the hotel. Breakfast is nice. Only toilet is small and amneties is just okay.
Response from Property: Dear Mr. MustaqimMuhd,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for sharing your stay experience with good rating. We really appreciate your feedback and also lovely pictures uploaded here. We are glad that you enjoy our strategic location and our breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)
Guest User
Superior King Studio
Stayed in Jul 2024
Couples
3 review
4.0/5
Very Good
Posted on Jul 16, 2024
It’s located between Malioboro plaza and mall. Good for shopping and export local as well as international brands, eg MacDonald, KFC, Starbucks. We stayed on level 5 and king suite and it was very spacious and comes with a sofa bed and a kitchen sink. The local front desk was helpful and got us a driver for the day.their breakfast is really good, we paid extras for both days. There are changes to the local section daily and the overall variety is well planned. There is also a small pool on the rooftop as well as bar and massage. We enjoyed our stay
Response from Property: Dear Guest User,Thank you for taking the time to share your experience!We’re delighted to hear that you enjoyed our prime location around Malioboro, spacious Junior Suite room, and the variety of breakfast options. It’s great to know you love the pool, 10|10 bar, and the massage services as well!We’re also pleased that our front desk team could assist you with arranging a driver for the day. Your positive feedback really means a lot to us. We hope to welcome you back for another fantastic stay in the future!Best regards,Fitria A.Front Office Manager
tws
Superior Twin Studio
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 29, 2024
Good stay. Staff tried to accommodate my request for early check-in. Great location in malioboro area. And beside the mall.
Response from Property: Dear Valued Guest,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your time to write us a positive and warm feedback. We really happy to have you and your family stay with us. Knowing that you had good stay and enjoy our strategic location make us happy. Our front desk staff will be informed that you happy with their service providing you early check in room. We hope you always remember us every time you and your family visit Yogyakarta. We will be glad to welcome you again in the future.Sincerely,Windhu Kurnia (Duty Manager)
Asknainai
Superior Twin Studio
Stayed in Dec 2023
Family
11 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Smack in the city of malioboro. Couldn’t ask for more. Love the room spacious. The only i hate is the towels are not that really clean. Food choices are okay. Cos u are in the centre of city. U cn get all different kind of foods. Bed is comfy.
Response from Property: Dear Asknainai,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking the time to tell us about your stay experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies regarding towels issue. We hope that it did not ruin your entire holiday. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)
Guest User
Superior King Studio
Stayed in May 2024
Couples
1 review
4.5/5
Great
Posted on May 19, 2024
We stayed 3 nights here. Good customers service and excellent location near train station. Within minutes walk to Mailoboro Shopping Street and a mall.
Response from Property: Dear Valued Guest,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for choosing us as your preferred hotel to stay during your visit to Yogyakarta. We are glad that our service and strategic location meet your expectations. We believe for three nights stay you had great experience and will stay again with us in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)
TSZ YING CHERYL
Superior Twin Studio
Stayed in Jan 2024
Family
14 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Very nice my kids so happy, McDonald’s just nearby the hotel
Response from Property: Dear Mr. Tsz Ying Cheryl,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for staying with us and share your experience here with perfect rating. Your kinds of words and lovely pictures uploaded here are really means for us. We are glad knowing that you and your family were having great time during your stay. It is always pleasure received positive feedback. We hope you a great year and happy new Year 2024.All of us at Novotel Suites will patiently wait for your next visit and and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)
Thor97
Superior King Studio
Stayed in Mar 2024
Couples
9 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Perfect hotel! Central location (between the train station and Kraton). Super friendly and caring staff. We got sick and they took very good care of us. The receptionist called the doctor that came to our room. They offered us water, congee (rice porridge) and apples and check on our week being. We felt very well taken care of! We can recommend this hotel not only for the location, comfort and cleanliness but also for the excellent service and incredible staff.
Response from Property: Dear Thor97,Warmest greeting from Novotel Suites Yogyakarta Malioboro.We hope this reply find you well, thank you for writing us with lovely feedback and perfect rating for your stay experience. Knowing that our service meet your expectation make our day brighter. Your kind words will attract more and more guest to stay with us, we really appreciate it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)
Kaylan Alexis Tan
Superior Twin Studio
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 16, 2023
I had an excellent stay. That is to be expected for the price i paid. Would recommend for old folks
Response from Property: Dear Mr, Kaylan Alexis Tan,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for your perfect rating and kind words, we are glad that you experience great stay and share it here. We believe it will benefit other readers who want to stay with us. It is always a pleasure to receive positive feedback, we hope you and your family will come back to stay with us in the future.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Windhu Kurnia (Duty Manager)
Mohamad
Superior Twin Studio
Stayed in Dec 2023
Travel with friends
19 review
4.7/5
Amazing
Posted on Jan 5, 2024
Kamar oke.. Tp sy dikasih snoking roon agak nengecewakan si.. Tp overall okeeee bgt apalagi lokasinya jalan sdkt uda sampe malioboro
Response from Property: Dear Mr. Mohamad,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your time to share your stay experience. Please accept our sincere apology for the inconvenience caused by cigarette smell on your room. And also for the traffic issue during peak hour to reach our hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Windhu Kurnia (Duty Manager)
Anonymous User
Superior King Studio
Stayed in Oct 2023
Family
8 review
4.2/5
Very Good
Posted on Nov 9, 2023
good place
Response from Property: Dear Valued Guest,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your precious time to write us about your stay experience. Your short yet lovely comment is really important for us. We believe that you enjoy a great stay and would like to share it on google.Once again thank you for taking your time to write this lovely comment.Warm regards,Windhu Kurnia (Duty Manager)
rosa
Superior King Studio
Stayed in Oct 2023
Couples
4 review
5.0/5
Outstanding
Posted on Nov 29, 2023
Love the location, it’s just a walking distance to Malioboro shopping area. Hotel is very clean and have good smells. Good reputation as a Novotel with good service. Highly recommended!
Response from Property: Dear Ms. Rosa,Warmest greeting from Novotel Suites Yogyakarta Malioboro.Thank you for taking your precious time to write about your stay experience here. Your rating and kind words are really important for us. We believe that your recommendation will lead to other guest who would like to stay with us. Our strategic location in the hearth of famous Malioboro street make us great choises to enjoy Yogyakarta.Once again thank you for sharing it here, we are looking forward to welcome you and your family to stay at Novotel Suites Yogyakarta again in the future.Warm Regards,Windhu Kurnia (Duty Manager)
Yee
Superior Twin Studio
Stayed in Oct 2023
Couples
74 review
4.0/5
Very Good
Posted on Oct 22, 2023
Breakfast and the location itself is great l. Very close to the malioboro street, super duper convenient
Response from Property: Dear Yee,Thank you so much for your awesome review! We are delighted to hear that you had a great stay with us here at Novotel Suites Yogyakarta Malioboro. We know that location is key when it comes to making the most out of your travels and we are proud to be able to offer our guests the convenience of being a stone's throw away from all the attractions that Yogyakarta's Malioboro Street has to offer.At Novotel Suites Yogyakarta Malioboro, we pride ourselves on creating memorable experiences for our guests and we strive hard every day to ensure that each stay with us is nothing short of perfect. We thank you again for your kind words and look forward to welcoming you back in the near future!Warm regards,Fitria ArianiFront Office Manager