Room 905, Block B, Central Park, Qingyuan Street, Pingcheng District, Datong, Shanxi, ChinaView Hotel Details
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Datong Hyatt Theme Inn Guest Reviews
4.8/5
Excellent
81 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.7
Cleanliness4.8
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Positive reviews(79)
Reviews with photos/video(19)
Awesome rooms(30)
Great value for money(8)
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Near shopping area(6)
Many amenities(5)
Quiet & comfortable(5)
Convenient for shopping(4)
Negative reviews(2)
Nas_Sydneysider
Starry Sky Smart Family Room (Smart Home + Washing Machine + Fridge)
Stayed in Aug 2024
Solo travelers
15 review
4.7/5
Amazing
Posted on Aug 23, 2024
Cai is friendly and approachable. the room is tidy and clean. She let me kept my luggage in my room on my last day while visiting Yungang grottoes. She is also very responsive on Wechat. I dont speak mandarin but translation app helps us communicate. Location- is super convenient ie next to Parksons mall, less than 10 mins walk to Datong wall etc. Highly recommended.
Guest User
Featured Smart Room (Double Bed) (Bathtub, Fridge)
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jun 25, 2024
Very pleasant stay. Great place to stay for all people traveling to Datong. Very romantic place to be.
Guest User
Featured Smart Room - 1-Room (1 Living Room, Fridge)
Stayed in Sep 2024
Other
6 review
5.0/5
Outstanding
Posted on Sep 21, 2024
Location: The location is very good. It is just a few steps away from the ancient city of Datong. It is upstairs at Parkson. It is convenient for eating, drinking and walking. The departure point for one-day tours such as Baotuan Tower, Xuan and Grottoes is nearby.
Environment: The house looks exactly like the picture. It is more life-like than a hotel than an apartment inn. It has a washing machine and a small refrigerator, and it is convenient to hang clothes and do laundry. The price-performance ratio is very good.
Service: The boss is enthusiastic and honest, and answers all questions. Even when it was very late and the projector could not be adjusted clearly, he even provided remote video guidance.
Original TextTranslated by Google
Response from Property: After receiving your praise, my mood instantly became brighter, brighter than a sunny day! Thank you, we will continue to work hard to live up to your expectations!
Guest User
Featured Smart Room (Double Bed) (Bathtub, Fridge)
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 20, 2024
The accommodation environment is very clean, the decoration is warm and atmospheric, you can take a bubble bath, there is a projection, and the room is very smart. Butler-style service, feels like home, good location, very close to the west gate of Datong Ancient City, convenient for visiting Datong Ancient City.
Original TextTranslated by Google
Response from Property: Wow~ I have received your five little stars. I am very happy to receive such recognition from you. We receive not only guests, but also friends from far away. We will continue to work hard to provide you with a better staying environment and high-quality services. We hope you will continue to stay at our hotel next time. We look forward to your visit again and wish you a happy life!
Guest User
Featured Smart Room (Double Bed) (Bathtub, Fridge)
Stayed in Oct 2024
Other
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The room is really nice, clean and hygienic. I like the decoration style inside very much. It's very cozy. The bathtub is my favorite. It's super comfortable after taking a bath. I would have stayed there for a few days if I hadn't gone home.
Original TextTranslated by Google
Response from Property: Thank you for your support and trust in us, we will continue to maintain high quality service.
Holly Hoho
Starry Sky Smart Family Room (Smart Home + Washing Machine + Fridge)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
During the Qingming Festival, a family of four traveled. The accommodation booked through Ctrip in advance was very affordable and cost-effective. The landlord is warm and courteous, and actively introduces the room conditions. The location is also quite good. There is a shopping mall downstairs, and it is only 6 to 8 minutes away from Qingyuan Gate on the west side of the ancient city. It is convenient for food, accommodation and transportation. The room is basically complete with disposable bathroom supplies. Most of the furniture and electrical appliances in the room are brand new. There is some ingenuity in the layout. The family is very satisfied with the room. There are many attractions in Datong and surrounding areas. The three-day trip was just a quick tour. I will continue to consider renewing my reservation here in the future~
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6/7
Response from Property: Dear guest: Hello! Thank you for your stay and your high recognition of all aspects of the inn, so that guests can truly feel like going home. We will continue to sum up our experience and keep working hard. We look forward to seeing you come home again!
Guest User
Featured Smart Room - 1-Room (1 Living Room, Fridge)
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 5, 2024
Facilities: complete
Hygiene: clean and tidy
Environment: central city
Service: Meticulous and considerate
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vivideer
Business 2-bed Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 3, 2024
The layout of the room is reasonable and comfortable, and the utensils are complete. If you know you have children, you will prepare children's toothbrushes and slippers in advance. The check-in and check-out procedures are very convenient, suitable for people who are in a hurry. The parking lot is directly accessible by elevator. Special praise: the butler's service was attentive. We wanted to rent an electric car to go around the ancient city. It was difficult to find a car during the long holiday. The butler personally helped us rent a car at a very reasonable price. Thank you very much!
Original TextTranslated by Google
Response from Property: Thank you for your recognition! We do our best every time you stay at our hotel. We hope to bring you the best experience, and we are always on the way to quality!
Guest User
Featured Smart Room - 1-Room (1 Living Room, Fridge)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 30, 2024
The room is comfortable and clean, the check-in is convenient and the check-in is fast. The location is also very good, I recommend it to everyone.
If there is a chance in the future, I will stay there again
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7IVRESSE
Featured Smart Room - 1-Room (1 Living Room, Fridge)
Stayed in Sep 2024
Couples
5 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The room is very clean and spacious. It faces the ancient city and you can enjoy the night view at night. If there is a small problem, if parking is charged underground, the boss can solve it and park in a free place. As for transportation, it’s best to rent a tram when you arrive. It’s a 5.6-minute tram ride from the ancient city. It’s convenient to go anywhere. Driving can be quite congested, so you can rest assured that you won’t get into trouble.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and sharing your stay experience. We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm stay environment to every guest. We look forward to your stay again and wish you a happy stay. Things to accompany you every day!
Guest User
Featured Smart Room - 1-Room (1 Living Room, Fridge)
Stayed in Feb 2024
Family
18 review
4.0/5
Very Good
Posted on Feb 17, 2024
It's good, but the newly renovated one probably has a bit of a smell. There is a refrigerator and washing machine, although I didn't use it, but I will definitely choose it next time. The location is also very close to the ancient city, so convenient.
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Response from Property: see you next time
Deloeil
Starry Sky Smart Family Room (Smart Home + Washing Machine + Fridge)
Stayed in Aug 2024
Solo travelers
8 review
2.5/5
Posted on Aug 8, 2024
No communication with the landlord, I arrived at the address indicated and went back to find the apartment and realize that it was occupied by other people. Not having a Chinese sim card and the landlord not having tried to contact me by email or WhatsApp, I thought I was going to sleep outside. Fortunately people helped me call him and he assigned me another accommodation. Then the accommodation indicated that there were bath towels but there were only paper towels, and not enough toilet paper for my entire stay. In short, even if the accommodation was large, it was the worst experience of my stay in China.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry for not providing you with a comfortable stay. Regarding the service issues you raised, we have reported them to the front office manager as soon as possible. You were in the wrong room at that time. You can inform us next time you check in. 64. Please believe that we have always been determined to make continuous corrections and improvements. Your tolerance and trust will be the driving force for us to move forward! In addition, if you and other guests have any questions during your stay, you can contact the front desk at any time, and we will do our best to solve your problems and provide services. All the staff of Xinxing Hotel sincerely look forward to your stay again and wish you a happy life!
Guest User
Featured Smart Room (Double Bed) (Bathtub, Fridge)
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The environment is very good. The room smells very good when you enter. It is also equipped with whole-house smart phones. The boss's service attitude is also very good. The price is really cost-effective. It is really good and highly recommended. The most important thing is that I really like the bathtub.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and sharing your stay experience. We will continue to improve the quality of service and facilities and equipment, hoping to bring a warm stay environment to every guest. We look forward to your stay again and wish you good things every day. You are with me!
Guest User
Starry Sky Smart Family Room (Smart Home + Washing Machine + Fridge)
Stayed in Jul 2024
Other
6 review
2.5/5
Posted on Jul 13, 2024
First of all, the location is very good. It's a ten-minute walk from the entrance to the ancient city. A high-rise residential building connected to Parkson Mall.
We booked a quadruple room for three nights, and there were not enough toiletries for one night. The bath towels given for the first two nights were disposable and very uncomfortable. Moreover, the room for the first two nights was next to the renovated room, and it was non-stop in the second half of the night. I didn't know it at first. The first night there was a dinging sound from time to time all night long, but it was still like this the second night. After staying, I asked to change rooms or check out, only to be told that the building next door was being renovated. They didn't expect that they would be renovating at night, so they were moved to a quadruple room in the building next door. On the third night, I finally slept peacefully.
In addition, the so-called front desk sounds like a part-time job with a beauty salon in the building, and no one was there when I went to store my luggage. The hassle of going upstairs and downstairs... not professional and formal at all.
Very bad experience
Original TextTranslated by Google
Response from Property: Hello, dear guest, I want to make it clear that after you booked the room, you thought it was too high and asked us to refund you some money. Because the parent-child room is the most suitable for the effect and the number of people staying, we did not agree to your request. At about 12 o'clock in the evening, we asked us to deliver a fruit knife to you. Due to safety concerns and the fact that it was late at night, we really couldn't find the fruit knife immediately, which angered you. We apologize to you here.
Guest User
Luo Xiao Starry Sky Double Bed Room (Smart Home + Hd Projection + Washing Machine + Fridge + 3D Mattress)
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 16, 2024
A beautiful apartment, super clean, the manager very available to solve problems. I recommend it
Original TextTranslated by Google
Response from Property: Thank you for your support to us. With your encouragement and support, we will work harder! Welcome to visit us next time!