Hampton by Hilton Dongguan Fenggang

Hampton by Hilton Dongguan Fenggang Reviews

Hampton by Hilton Dongguan Fenggang

No. 6 Senhu Second Road, Fenggang Town, Dongguan, Guangdong, ChinaView Hotel Details
Hampton by Hilton Dongguan Fenggang
Hampton by Hilton Dongguan FenggangHampton by Hilton Dongguan FenggangHampton by Hilton Dongguan Fenggang
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Hampton by Hilton Dongguan Fenggang Guest Reviews

4.8/5
Excellent
1145 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1145)
Positive reviews(1138)
Reviews with photos/video(151)
Friendly front desk staff(250)
Classy environment(212)
Delicious breakfast(205)
Quiet & comfortable(114)
Great air circulation(30)
Perfect for business trips(20)
Awesome gym(10)
Close to amusement park(7)
Negative reviews(7)
Jurminla
Cozy Queen Room
Stayed in Jul 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 2, 2024
This is en excellent hotel. Very good room, staff very helpful, wonderful breakfast. I enjoyed my stay very well. Pls try this hotel in your next trip to Donguan
Response from Property: Jurminla,Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel and our talented team.We hope that you will visit us again soon!
Radomir
Superior Queen Room
Stayed in Jul 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Jul 28, 2024
Great and convenient hotel for business travelers! Need to upgrade the fitness room tho. 🙂
Response from Property: The team at Hampton by Hilton is delighted to hear that you enjoyed your stay here. We're also glad that you appreciated our hotel is convenient for business trvelers. Our newly renovated hotel and rooms are designed for your comfort, and we're thrilled you had a wonderful stay.
wai hong
Cozy 2-bed Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 10, 2024
Staff are friendly and helpful Room is clean but don’t know why have ash tray in the non smoking room
Guest User
Superior 2-bed Room
Stayed in Jun 2024
Business travelers
2 review
4.5/5
Great
Posted on Jun 29, 2024
nice well appointed rooms. Breakfast options good but can be improved.
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
18 review
5.0/5
Outstanding
Posted on Jan 19, 2024
Good location for a business trip to Dongguan. Clean, good service, space rooms and good breakfast
Response from Property: Thank you so much for choosing us to be a part of your stay. We are so delighted to know that you enjoyed your stay with us because of our comfortable bed & service, location and excellent breakfast. We hope that this great experience will prompt you to choose us again as your home away from home. Thank you so much for your time and patronage. Have a great day!
The Osc
Cozy 2-bed Room
Stayed in Sep 2023
Business travelers
6 review
4.5/5
Great
Posted on Oct 11, 2023
Great for the price. I enjoyed the hotel but I preferred UrCove over this though.
Response from Property: Thank you so much for choosing us to be a part of your stay and for taking the time to give us a review. We are saddened to see that your stay with us was less than satisfactory compare to other hotel. We sincerely hope that you can point out our shortcomings so that we can improve. We look forward to hosting you in the future. Thank you and have a wonderful day!
Guest User
Cozy Queen Room
Stayed in Jul 2024
Other
3 review
5.0/5
Outstanding
Posted on Jul 12, 2024
fast and reliable services
Response from Property: Thank you very much for completing this review and sharing your feedback about your overall experiences with us. We really appreciate it, as we strive to exceed every guests' expectations. It was truly a pleasure having you with us. We are so pleased to note that every aspect of our hotel left a positive impression on you. Your compliments are appreciated and will definitely be shared as we are very proud of our team’s commitment to excellence. On behalf of the staff at Hampton by Hilton, Dongguan Fenggang, we thank you and wish you safe travels.
Anous
Cozy 2-bed Room
Stayed in Jul 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Jul 6, 2023
Very nice hotel good service price is amazing location and view perfect Breakfast cool
Response from Property: Hello my friend! Thank you soooo much for choosing to stay in our hotel and give us a good review! Your satisfaction is our best affirmation and incentive, our branch is committed to providing you with a friendly and thoughtful stay experience, sincerely looking forward to your visit again.
Anonymous User
Cozy Queen Room
Stayed in Jul 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Jul 19, 2023
Clean and Good service.
Response from Property: Ding dong, Xiaopeng Huan is here. I am very glad that you chose to stay at Hampton by Hilton Dongguan Fenggang. Seeing your positive comments, Xiaopeng Huan and my friends are very happy. We will continue to work hard and look forward to your visit again. , Huan Xiaopeng is waiting for you here!
Guest User
Cozy Queen Room
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel facilities are very good. The sanitation is very clean. The environment is very good. The front desk Xiao Deng has good service and is very efficient. He helped to extend the check-out time and is humorous. I will come again next time
Original TextTranslated by Google
Response from Property: Dear Huanpeng family, Huan Xiaopeng is so happy to receive your recognition. Today is also a wonderful day! Your satisfaction has inspired every one of our employees! In the days to come, Huan Xiaopeng will have a warm family like you. Huan Xiaopeng will continue to work hard to provide you with a more warm and comfortable living environment and services. We look forward to your visit again~——Huan Xiaopeng with great anticipation
Pacolongshao
Cozy 2-bed Room
Stayed in Oct 2024
Family
8 review
4.0/5
Very Good
Posted on Oct 2, 2024
I have stayed in Hilton Hotel so many times, but this is the first time I received a call from the front desk lady to upgrade my room and ask what time I will arrive, and turn on the air conditioner for me in advance. This is great, but I didn't want to upgrade the room to a king-size bed room because I was with my wife and children, so I understood it. Then I said that the air conditioner should be turned on in advance. I arrived at the store around 10 pm. The front desk lady might be too tired from overtime. She was a little indifferent. She answered a few questions for each question. She didn't tell me where to have breakfast or what to drink in the refrigerator in the room. She only said that the children's equipment would be delivered after asking. I had to go to the room and make a few more calls to clarify. When I arrived at the room, I thought the air conditioner was turned on, but it was not what I expected. There was no card inserted in the room to get electricity, so why turn on the air conditioner? When I turned it on, I saw that the room temperature was 28 degrees. I hope the store will pay attention to it⚠️ Don't say one thing and do another. Although this is not a big deal, the most important thing for an upgraded hotel 🏨 is the service details. I hope the store can pay attention to it. The breakfast was also messy later. The service staff was seriously insufficient. Many things were gone before 9 o'clock in the morning, and they were not replenished in time.
Original TextTranslated by Google
6/8
Response from Property: Dear Huan friends, thank you for your stay and feedback. From your words, I can feel that you are looking forward to this stay. I am sorry that you are not satisfied. Regarding the issue of turning on the air conditioner in advance that you mentioned, our front desk lady did control the smart air conditioner in the background to start it. Let me tell you quietly that the air conditioner controlled by our background does not require a power card. Of course, it may also be caused by a temporary failure of the control system. We failed to be 100% comprehensive and caused you misunderstanding. I am really sorry. In addition, when we check in, we will take the initiative to introduce the breakfast time and place. This is a must-do process for us. Woo woo woo, you are quick. Our sister asked it in one step. It is not indifferent. Don't be cold QAQ~ Finally, regarding the breakfast issue you mentioned, we will increase the speed of food replenishment. I look forward to seeing our changes next time you come. I wish you a smooth work and a happy life. ——The enthusiastic Huan Xiaopeng
Guest User
Cozy 2-bed Room
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 22, 2024
The hotel is very good. The breakfast is a buffet with a wide variety of dishes and tastes very good. The staff in the western restaurant are very friendly and welcoming. The prices are favorable and the portions are large. The hotel is in a very quiet location with a park behind it. The service provided by Xiao Deng and Xiao Wang at the front desk is very good. I am very satisfied.
Original TextTranslated by Google
Response from Property: Dear guest: I am very pleased and honored to receive your praise! Hampton by Hilton Dongguan Fenggang offers every guest a thoughtful and personalized experience and sincere and attentive service. We are very encouraged by your detailed feedback. We sincerely look forward to providing you with value-added services again in the near future. I wish you peace, joy and health!
Guest User
Cozy Queen Room
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
The room is clean and the color scheme is what I like. It is consistent with the style of the Hilton I stayed in before in the United States. It is a tasteful hotel👍 Xiao Li and Xiao Wang are considerate, responsive and friendly. As a guest, my experience is very good.
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Response from Property: Life is finally healed by time, and we can keep the fun in the ordinary🍵Dear friends, I am very honored to accompany you to spend a wonderful time. It is Huan Xiaopeng's greatest hope that you can be satisfied during your stay. I sincerely hope that every time you come, you can witness the growth of Huan Xiaopeng! Waiting for you~——Simple and happy Huan Xiaopeng
Rousongbaobaomao
Cozy Queen Room
Stayed in Sep 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Although the location is a little off, it is close to customers. The hotel is really good, the room is clean and sanitary, the front desk service attitude is excellent, and there are snacks for self-service in the afternoon. There is a park next to the hotel, and those who love nature and hiking can go there. The breakfast tastes good, and you can take a taxi to eat hot pot for dinner. I will stay here again next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear Huanpeng family, Huan Xiaopeng is so happy to receive your recognition. Today is also a wonderful day! Your satisfaction has inspired every one of our employees! In the days to come, Huan Xiaopeng will have a warm family like you. Huan Xiaopeng will continue to work hard to provide you with a more warm and comfortable living environment and services. We look forward to your visit again~——Huan Xiaopeng with great anticipation
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The hotel is quiet, the room is clean and sanitary, especially the hotel's sheets and quilt covers are very clean and comfortable. I basically stay here when I come to Dongguan on business recently. The supervisor surnamed Gao at the front desk is very professional and enthusiastic
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Response from Property: 🍀🍀Meet the person you are destined to meet among thousands of people, in thousands of years, in the endless wilderness of time, not a step earlier, not a step later, just in time, there is nothing else to say, only blessings. The future is long, and we also look forward to you bringing your favorite person to visit again, may all your wishes come true, see you next time🌺🌺---------Today is to send blessings to Xiaopeng