Sheikh Zayed Rd - Trade Centre - Trade Centre 2, Trade Centre, Dubai, Emirate of Dubai, United Arab EmiratesView Hotel Details
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1 night
Ibis World Trade Centre Guest Reviews
4.6/5
Great
109 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(109)
Positive reviews(96)
Reviews with photos/video(24)
Awesome stay(22)
Convenient location(18)
Great service(17)
Clean and tidy(14)
Easy to get around(12)
Close to metro(10)
Negative reviews(13)
Guest User
Standard Room 1 Double Bed Non Smoking
Stayed in Jul 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jul 19, 2024
A very comfortable stay, a special service, and the location is more than wonderful. Thank you
Response from Property: Dear Valued guest,Thank you for your fantastic review! We're delighted to hear that you had a comfortable stay and appreciated our special service and excellent location. Your feedback is truly valued, and we look forward to welcoming you back soon! Best regards, Dynne Binua - Director of Rooms
Genzhou88
Standard Room 1 Double Bed Non Smoking
Stayed in Jun 2024
Solo travelers
36 review
5.0/5
Outstanding
Posted on Jun 26, 2024
Nice hotel…near to metro… staff very helpful and friendly… will stay here again
Response from Property: Dear valued guest,Thank you for your positive feedback! We're glad you enjoyed your stay with us and found our hotel convenient and our team helpful. We look forward to welcoming you back on your next visit. Best regards, Dynne Binua Director of Rooms
Rchi
Standard Room 2 Single Bed Non Smoking
Stayed in Apr 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Apr 24, 2024
Very comfortable hotel. Just like in the picture. Service and cleanliness are excellent. The receptionist are very friendly. Helped me with an emergency call when my phone number didn't work. Luggage storage service was great. It's very close to the metro station so it's easy to go anywhere. Reasonably priced. Hot water and AC worked well.
Response from Property: Dear Valued Guest,We're delighted to hear that you had such a comfortable and enjoyable stay with us! It's wonderful to know that our hotel lived up to your expectations and that you found our service and cleanliness excellent. Our Heartists always strive to be helpful, and we're glad they were able to assist you with your emergency call and luggage storage needs. We're also pleased that our convenient location near the metro station made it easy for you to explore the area. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant experience in the future!Best regards,Dynne Binua - Director of Rooms
Ibrahim.ayub
Standard Room 1 Double Bed Non Smoking
Stayed in Sep 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Sep 8, 2024
Room needs to be upgraded a little, location is very good
East metro access and direct link to world trade centre
Response from Property: Hello Ibrahim,Thank you for your feedback! We’re glad to hear you enjoyed our convenient location and easy access to the East Metro and the World Trade Centre. Our hotel has recently been renovated, but we appreciate your input on any specific areas that you feel need upgrading. Your insights are invaluable as we continue to improve our offerings. We hope to welcome you back soon!Best regards,Dynne Binua - Director of Rooms
Guest User
Standard Room 2 Single Bed Non Smoking
Stayed in Aug 2024
Business travelers
3 review
4.7/5
Amazing
Posted on Aug 31, 2024
The staffs are all very friendly and carry a smile all the time. There are several eateries and restaurants within short walking distance from the hotel. The metro is also 3-5 mins walk from hotel and goes straight to airport. The lobby and room is nicely decorated.
One feedback is - the shower area should have a door to stop the water from flowing out. Otherwise after each shower, the water will wet the bathroom.
Response from Property: Dear Valued Guest,Thank you for your kind feedback! We’re delighted that you enjoyed the warm and friendly service from our Heartists and found our location so convenient, with numerous dining options and easy access to the metro.We’re also glad to hear you liked the decor of both the lobby and your room. We appreciate your suggestion regarding the shower area and will definitely take it into account as we look to enhance our facilities.We look forward to welcoming you back and striving to make your next stay even more enjoyable..Best regards,Dynne Binua - Director of Rooms
Xialu Yu
Standard Room 1 Double Bed Non Smoking
Stayed in Aug 2024
Couples
3 review
4.2/5
Very Good
Posted on Aug 18, 2024
Hotel is good location and clean. But valet parking is very slow, had to wait like half an hour for my car.
Response from Property: Hello Xialu Yu,Thank you for your feedback. We’re glad to hear that you found our location and cleanliness up to your expectations. However, we apologize for the delay you experienced with valet parking.Your comments are important to us, and we will address this issue to improve our service. We appreciate your patience and hope to have the opportunity to provide a smoother experience on your next visit.Best regards,Dynne Binua - Director of Rooms
Benita Nathania
Standard Room 2 Single Bed Non Smoking
Stayed in Jul 2024
Travel with friends
3 review
3.0/5
Posted on Jul 31, 2024
booked 2 twins non smoking and they have no availability upon check-in. only on smoking rooms or else take the king bed in non smoking. staff i complained to just said “we can move you to another room tomorrow” but our booking was only for 1 night. seems like a template answer and no one from the hotel really cared to give any resolution. really disappointing.
RXT Digital
Standard Room 1 Double Bed Non Smoking
Stayed in Jul 2024
Business travelers
99 review
4.2/5
Very Good
Posted on Jul 27, 2024
Its nice business Hotel near the WTC, actually you can just go to WTC, its beside the Hotel, easy to find food.
Response from Property: Dear Valued guest,Thank you for your feedback! We're glad you found our location convenient and enjoyed the proximity to the world trade centre and nearby dining options. We hope to have the pleasure of hosting you again soon. Best regards, Dynne Binua - Director of Rooms
X Dai
Standard Room 1 Double Bed Non Smoking
Stayed in Jun 2024
Business travelers
56 review
4.0/5
Very Good
Posted on Jun 21, 2024
Very close to the exhibition center and love to stay nearby the exhibition center, it is so convenient
Response from Property: Dear valued guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the convenience of our hotel's proximity to the exhibition centre. It's our pleasure to provide a comfortable and convenient stay for our guests. We look forward to welcoming you back soon! Best regards, Dynne Binua Director of Rooms.
Guest User
Standard Room 1 Double Bed Non Smoking
Stayed in Aug 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Aug 31, 2024
Other than the badly designed toilet for showering, the rest are great!
Response from Property: Dear Valued Guest,Thank you for your thoughtful feedback! We’re delighted to know that you had a positive experience overall. We also appreciate your comments regarding the shower design and will definitely consider your insights as we look to enhance our facilities.We look forward to the opportunity to welcome you back and ensure your next stay is even more enjoyable.Best regards,Dynne Binua - Director of Rooms
Lunie
Standard Room 2 Single Bed Non Smoking
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 11, 2024
Nice Hotel , Clean , Staff profesional , Nice Service , also Good location , 🥰
Response from Property: Hello Lunie,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay with us and found our hotel clean, our staff professional, and our service to your liking. Our convenient location adds to the overall positive experience. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Best regards,Dynne Binua - Director of Rooms
MNH MUNIM
Standard Room 1 Double Bed Non Smoking
Stayed in Jan 2024
Travel with friends
72 review
4.2/5
Very Good
Posted on Feb 1, 2024
Location , cleanliness and service All is good , only the exhibition time price is extremely high like 400 + USD /night /room . But isn’t a 100 USD -150 USD / night hotel .
Response from Property: Dear Valued Guest,Thank you for your feedback. We're glad to hear that you found our location, cleanliness, and service to be satisfactory. Regarding pricing during exhibition times, we understand your concern. Prices may vary during peak periods due to increased demand in the area. We strive to offer competitive rates while maintaining the quality of our services. We appreciate your patronage and hope to welcome you back in the future.Best regards,Dynne Binua - Director of Rooms
Guest User
Standard Room 1 Double Bed Non Smoking
Stayed in Apr 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on May 2, 2024
Was really good to stay in this hotel. Exactly recommended
Sergio
Standard Room 1 Double Bed Non Smoking
Stayed in Dec 2023
Solo travelers
5 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Super well located, interiors are brand new and bed is super comfortable. A great choice.
Response from Property: Dear Sergio,Thank you for taking the time to share your positive feedback! We're thrilled to hear that you found our location superb, enjoyed our brand-new interiors, and experienced a super comfortable bed. It's wonderful to know that we could provide you with a great choice for your stay.We appreciate your kind words and hope to have the pleasure of hosting you again in the future. Thank you for choosing us!Best regards,Dynne BinuaDirector of Rooms
JalilAbdul
Standard Room 1 Double Bed Non Smoking
Stayed in Jan 2024
Solo travelers
1 review
2.7/5
Posted on Jan 13, 2024
Receiptionist was the worst he don’t know how to deal customers and problems.
Response from Property: Dear Valued Guest,We sincerely apologize for the inconvenience you experienced with our receptionist. Your feedback is important to us, and we're addressing this matter internally. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience in the future.Best regards,Dynne BinuaDirector of Rooms