Kempinski Hotel & Residences Palm Jumeirah Dubai

Very good

Loved every bit, breakfast was awesome. Staff was extremely friendly and helpful. Anastasia was our host for the first day and her smile made us start our everyday there very beautifully. She was exceptionally lovely.

We had an exceptional experience, made memorable by the outstanding staff who went above and beyond to ensure every moment was perfect. Upendra, Bikram, and Naresh truly exceeded our expectations, delivering a level of service that was not only professional but warm and personal, making us feel completely at home. The team was attentive to every detail, anticipating our needs before we even had to ask. Their professionalism and friendliness created a welcoming atmosphere that made us feel like valued guests. Each interaction was thoughtful and tailored, showing a genuine commitment to making our stay unforgettable. A special highlight was the incredible surprise for my birthday. The thoughtfulness and effort put into celebrating with us made the day feel extra special. It was a heartwarming gesture that I’ll always remember and appreciate, showcasing their dedication to going the extra mile for their guests. Thank you, Upendra, Bikram, and Naresh, for making our stay truly wonderful. We highly recommend this place to anyone looking for outstanding service and memorable experiences. We can’t wait to return and enjoy this exceptional hospitality again.

The service was amazing, the food was delicious and it was the right place for a relaxation time. Thanks to Teja and his hospitable service. The whole team was so friendly and hence contributed to making this day an amazing one! Not to be missed if coming to Dubai

Every time we fly to Dubai, we always stay here. It is the most comfortable hotel for families with small children. For breakfast, they can prepare anything for the kids according to your wishes. The entrance to the sea is very comfortable, shallow, and there are never any waves, which is very convenient for children. The cleaning in the rooms is excellent; Bikram and Naresh manage to tidy up quickly while we have breakfast and always delight my daughter with funny towel figures. The concierge, Milena, is always very helpful and sweet, and Kany at the reception always resolves all our questions and requests instantly. In general, the entire staff is very attentive and accommodating.