Regent Palace Hotel Reviews

The smell of cigaret or shisha smoke was all over the room, we had a hard night to get to sleep because of the noise from the bar at the ground floor

Perfect location nearby to metro, shopping and supermarket. Need to change towels and toilets fixtures need to improve.

The building is a big old but well maintained.

Location was perfect, right next to a transfer line and close to the airport. I didn’t expect much from this hotel as the price was relatively low, however I did expect the room to be clean. There were bunched hairs from who I’d assume to be the previous client. There were also black spots everywhere in the bathroom walls, coupled with a stale odour. I didn’t feel clean the entire time staying there. Despite this, the room was spacious. The reception’s attitude, although polite (I say this subjectively), was utterly useless. My replies were all “no sir”, one of my questions being “is there anything to eat around here”. A lady at the bell service was extremely helpful, probably sensing my distress as a traveller who’s just arrived - she directed me to go to the street just behind the hotel. I managed to thank her personally as I left. There was also a kind, Filipino lady who was really helpful with transportation. Thank you two for making my stay more pleasant! Unfortunately due to the poor service and unclean environment I wasn’t too eager to explore the other facilities.

It's was great and very convenient near to everything

Worth the penny. Nearby metro station Burjuman and just an opposite side of Burjuman mall. There's a lot of nearby cafe and restaurant. The room is big and clean. Only con's is the pool at the rooftop, it is not operational.

Dirty bathroom, bedroom with coackroaches…wouldn’t recommend

Very dirty. Very unhygienic. Damp smell in the AC.

Very good stay

Location is very convenient

The hotel was wonderful. It was even better than expected. The price was amazing. There were great restaurants within walking distance. Would definitely stay there again.

Great service

its not so good !

The renovation of the rooms is old, the hotel does not at all correspond to 4 stars, there is no bar, slippers, or bathrobes in the room. During our stay, it started to rain, water flowed in the room from the ceiling and from the window, everything was flooded. Breakfast is disgusting. We were looking for a hotel with a swimming pool, in fact there is one, but it has been abandoned for a long time, it is not maintained and practically does not work.