To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness3.8
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All reviews(23)
Positive reviews(20)
Reviews with photos/video(9)
Awesome stay(9)
Negative reviews(3)
Guest User
Suite
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The room is tastefully designed, good location, walkable distance to many tourist spots and Michelin-honoured restaurants. Just a few points to the hotel for their consideration:
1. adding anti-Mosquito lamps in the room - i understand Mosquito problem is inevitable in the city
2. adding whatsapp number in the booking confirmation instead of listing phone number only
Thank you
Ongart
Simple Double Room
Stayed in Oct 2024
Solo travelers
4 review
1.0/5
Posted on Oct 20, 2024
If you guys looking for this please go away. This is the worst apartment ever I had. I arrived at this place about 19:15 pm and going to check in, but the host said she didn’t received any booked from me!! Oh god
Actually, I sent a massage to them around 5 days after booked and some of them answered me. This’s not makes sense what she split right. After that I discussed with her for a while, at first she didn’t give any responsible and push the problems to me but sorry, uncompromising I showed her all of prove, so she surrendered and preferred some apartment that related with it, I deal cause of this time is not proper to find a new place; I’m very hungry, exhausted and wasting time enough. Next chapter, ok I moved to new one and the place is not willing to stay; so far so good for today I’ve no choice, this one have a cafe like first place same name and very far from city center about 35 mins the place looks older and have a bad smell like a rotting corpse. I don’t over act, you can search and consider by your self.
Andrea
Simple Double Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
I really liked my stay here! Everything has been instructed carefully. The location of it, for me its really good as its near the bus station, coffee shops(!), and some other restaurants. The room itself is PERFECT! It is aesthetically pleasing, clean, and complete with stuffs! I didn’t expect the kitchen area. Really good price also.
Response from Property: Glad to hear that. Hope to see you in the future. Thank you very much!
MIYUKI
Simple Double Room
Stayed in Oct 2024
Solo travelers
3 review
4.7/5
Amazing
Posted on Oct 24, 2024
I had a very comfortable stay thanks to the wonderful service from the staff.
Ma Roseanne Faye
Simple Double Room
Stayed in Sep 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The place was aesthetically pleasing and very clean! The owner was prompt in replying as well. He noticed that it was my birthday and upgraded me into the top floor with a larger room. They provide drinking water, towels, iron, hair dryer and some toiletries. The picture shown in the app is same in real life.
Although it doesn’t have lift, the staff will help you carry your luggage to your room. There’s a cafe downstairs as well that serves coffee and some cakes.
Response from Property: Glad to hear that. Hope to see you in the future. Thank you very much!
CCKY1007
Elegant Room
Stayed in Aug 2024
Couples
2 review
4.2/5
Very Good
Posted on Aug 14, 2024
Please pay attention to the room type when making a reservation. After my booking, not sure whether the homestay owner or Trip.com altered the room details, resulting in a mismatch between the room I reserved and the one provided. Luckily the room is still available, and we were able to move back to the room type we reserved for during our second and third night stay. The homestay is conveniently located in the heart of Hanoi, and the room looks exactly like the pictures, though it’s slightly smaller than expected. I love their rooms decoration! There's also a beautiful cafe downstairs. I would rate the cleanliness 3-4/5; the floor was a bit sticky, and the room slightly dusty. Additionally, note that there is no elevator in the building, so consider this if you have bulky luggage.
Guest User
Simple Double Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 8, 2024
Great location, really pleasant and clean room, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Coffee downstairs was also amazing. Thanks for making our visit to Hanoi Old Quarter that much better.
Guest User
Simple Double Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Everything is great. The staff is very helpful and friendly, they helped us to move our luggage.
Coffee is great as well. Thanks
Felix
Standard Room
Stayed in Sep 2024
Couples
3 review
4.0/5
Very Good
Posted on Oct 7, 2024
Convenient and quiet location, all kitchen equipment in the room if you feel like cooking. But mattress was too soft and springy for us, so not the best nights. Good coffee and croissants in the first floor
Response from Property: First thank you for your staying, we will check them. Thanks so much
itsfinekathie
Simple Double Room
Stayed in Aug 2024
Couples
2 review
3.7/5
Posted on Aug 30, 2024
The room is small but it is ok for one night. I think the photos they provided is bit deceiving. They only take outside's pics because they way to the room is abit dodgy. No elevator & we had big luggages. Super inconvenient. However, we don't mind paying $15-$20 more to buy our convenience. But the staff are nice.. he broke my luggage but it is ok. (We booked this because we think the room is pretty & look cozy like a home, eventually we don't mind about the price, that's why we think we would pay more if we know it will be inconvenienced)
Guest User
Romantic Round-bed Room
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Nov 23, 2024
good!
Nan汝
Simple Double Room
Stayed in Sep 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 2, 2024
The hotel is located in a cafe, so it is a bit hard to find, but the decoration style in the room is quite warm! Recommended!
Original TextTranslated by Google
Response from Property: So happy to hear this. Hope to see you in the future. Thank you so much!
Guest User
Standard Room
Stayed in Aug 2024
Family
13 review
3.2/5
Posted on Aug 6, 2024
This is a B&B above a cafe. When I first arrived, there was no front desk and the environment in the room was not good. The room was very small and the TV was next to the bed. After getting used to it for a day, I felt better. The location is very central. You can walk to Hoan Kiem Lake and the Cathedral. There are very high-end restaurants and down-to-earth roadside stalls nearby. The cafe downstairs has a very good business, the decoration is tasteful, the prices are not high, and the food and coffee taste good. good.
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Tarzan_cws
Romantic Round-bed Room
Stayed in Sep 2024
Couples
6 review
4.2/5
Very Good
Posted on Oct 7, 2024
The room we booked needed to be renovated, so we were given another room.
The service is very good. We will inform you one day before the meeting to confirm your check-in.
Any questions will be answered quickly
It's just that the water pressure is a bit insufficient, and the water heater is also a bit scaled.
Original TextTranslated by Google
Response from Property: So happy to hear this. Hope to see you in the future. Thank you so much!
Xinxing1122
Cozy Suite
Stayed in Sep 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 8, 2024
I thought it was a small private room, but it turned out to be just three independent small rooms with different sizes and spaces. It needs to be improved. Check-in is very fast, but it is a little inconvenient for people with heavy luggage because there is no elevator.
Original TextTranslated by Google
Response from Property: So happy to hear this. Hope to see you in the future. Thank you so much!