Six Senses Qing Cheng Mountain Reviews

Amazing place BUT... Staff could be much better trained for such an upscale hotel/resort, those standing at the entrance. Slow in response, not greeting guests, not giving any directions upon arrival. Could have provided better service by asking guests if they are going to any destinations nearby, inform guests that popular destination such as the Panda attraction needs booking in advance, the spa booking may not have slot best to book before whatever time, etc. Wanted the spa and panda but missed both as we were not told beforehand during conversations and even for the panda only knew it on the 2nd time we enquired.

Amazing experience! Surrounded by nature in a super well designed space completed with by the care and attention of the butler - Enyu. Enyu was super proactive and paid great attention to the details and ensured that the stay was comfortable! Every little thing from activity planning to food planning, breakfast, etc. Thank you Enyu. Definitely be back.

Beautiful hotel , service was impeccable . Chinese restaurant food can be improved . Fantastic breakfast spread .

Very satisfied with the experience, beautiful hotel and excellent service!

2 night stay at Six senses to visit the local area and Wolong Panda Reserve with my adult daughter. From the moment I made contact with the hotel the staff were amazing. The hotel arranged airport pick up (thank you Kevin) and from the moment we landed we were taken care of. Fresh fruit and tea served en route to the hotel and a smooth journey despite the snow. A big shout out to Kevin and Yuki for their helpfulness both before and during our stay. The hotel is beautiful and the facilities are excellent. The rooms, the spa, the restaurant were all exceptional. Look forward to returning to stay here again. Thanks also to Melissa for ensuring our stay was amazing 🤩

The room is very nice, a very family friendly hotel and service is excellent.

Had always wanted to try Six Sense and finally made it to one of their locations, Qing Cheng Sichuan. Love the tranquil environment, for a short trip away from city life. Located 10mins walk away from Qing Cheng mountain entrance, making it the most convenient location for our expedition to visit the mountains. The resort is heavily surrounded by greens and the wooden structured rooms definitely merges one into the nature environment. The food is great, with a huge selection to offer at the breakfast buffet, meeting top hotel standards. The Sichuan and Thai restaurant really gives the taste buds its best experience. The best part of the stay is surely their top notch service, with personalized concierge services and amazing staff throughout the compound, which made the stay absolutely 6 stars. They had buggy available throughout the resort and every staff around was polite and welcoming. Special thanks to their staff Mandy(马雅萍), who was super caring and helpful, giving great advises, suggestions and care at all times on wechat, and her warm reminder whether it be weather issues or special touch to our local travels surely uplifted our stay with Six Sense. The only improvement I would recommend to the stay would be that they should offer some free experiences inside the resort, like sampling their more intense courses, with simple arts and crafts classes, morning yoga/tai chi class, guided short hikes etc, with a weekly schedule so customers can choose to join. That would surely make the stay even more enjoyable.

Sofia truly understand what good service is about, she always often appears when we need help, like when we were getting late for our taxi, she shows up with a golf cart pick us up, like help us move all our luggages while we were outside enjoy the nature walk in Qingcheng Mountain; and delight us with thoughtful surprises, like make a delicious cheese cake appears in our room, with all fruits my wife like and exact salty level I love for a cheese cake. They say good servers are invisible, then great server leave a sparkle impression in our memory. I’ve never had a butler before, in fact, both me and my wife are very autonomous person, we were both a bit uncomfortable about the idea having a stranger take care things for us, however Sofia’s butler service is a great introduction to both of us, and we enjoyed the experience, and we’ve learned how to make the best of a short period of vacation time by delegating tasks to our service provider. Thank you Sofia.

Lovely resort, very relaxing. Mandy who checked us in and helped us arrange spa bookings and other bookings was very attentive. Would love to stay again!

The hotel is absolutely wonderful. It is nicely located and beautifully done. The service is excellent, people are very friendly, helpful, and almost everyone spoke English. The breakfast has a terrific selection, the Thai restaurant serves great food, and the moon bar is a wonderful location for a drink. The rooms are spacious, very clean, and have a nice interior. Everything is thought through, the amenities are great in every way.

Excellent service provided by the hotel crews. Personalised service provided by Yuki and team. Highly recommended !

The resort, food and hospitality were all amazing. Ask for Vanilla if you want a fantastic tour guide to the incredible activity options. Highly recommend eating at The View for both the view and the delicious Thai cuisine.

Honestly just the perfect hotel. Felt relaxed within 5 minutes of arriving, worth the flight from Beijing even just for one night. Staff all excellent.

Such a beautiful hotel with thoughtful staff. The noodle bar at the breakfast buffet is really tasty. Dining at the Chinese restaurant is okay but the hotel recommended a local restaurant that was better called 青城甲. I booked a panda volunteer experience through the hotel and the package included a comfortable ride (with drinks and fruits) and a hotel guide that came with us the whole way. She helped take pictures and handle all the paper work and she's also very knowledgeable about pandas! The lunch at the panda event was also super tasty (even tho the environment is a bit shabby). The hotel prepared a special panda gift for me after the event at the hotel that night. As well as some warm ginger tea and a heater as the temperature had unexpectedly dropped.