Four Points by Sheraton Edinburgh

The service is very good and the location is good. In autumn and winter, the lack of air conditioning is not a problem.

It's not bad, clean and quiet, but I misjudged it and thought it was a Sheraton. The hotel is very close to the station, and there is a small Chinese restaurant next to it (I didn't go to eat), and the front desk can also store luggage for a while. The people are pretty nice.

The girl at the front desk of the hotel is ****** and has a very bad attitude. Don't book this hotel. We arrived at the hotel to check in at 11:00 on the same day. The boy at the front desk told us that there were no rooms available, but the formalities had been completed. We could come back at 15:00 in the afternoon to get the room card. We arrived at the hotel at 19:00 in the afternoon. The girl forced us to leave our credit card information and enter it into the hotel system without giving any reason. The room fee had been paid on Ctrip. This fee was not a deposit. We said that we could give cash instead of credit card and return it when we checked out. But!! The hotel refused to accept cash??? What's outrageous is that when we said we didn't have Applepay, she rolled her eyes at us and even asked me loudly "Why can't Chinese credit cards connect to Applepay?" I contacted Ctrip's housekeeper to communicate later. The girl at the front desk also... "scolded" Ctrip's housekeeper loudly (I didn't understand and was very surprised). Later, I met my compatriots back to the hotel. After communication, I found that my compatriots did not leave any credit card information when checking in. In the end, I was speechless about the hotel service. I contacted Ctrip to cancel the reservation and changed to another hotel. When traveling, I would like to thank my compatriots for their help and Ctrip’s follow-up specialists for helping us fight for our rights.

Edinburgh main station hotels are relatively expensive, but this one is not too far from Haymarket, so you can save some travel expenses. Even so, the hotel facilities and reception staff are great, and the restaurant also serves breakfast, lunch and dinner, which is a very convenient choice!

One of the best value for money hotels in Edinburgh and even the UK. The front desk upgraded the room type and provided free breakfast for two people (a continental breakfast is actually provided in a hotel of this level). The location is also good, it's very close to everywhere you can take a taxi.