DoubleTree by Hilton LAX - El Segundo

DoubleTree by Hilton LAX - El Segundo Reviews

DoubleTree by Hilton LAX - El Segundo

1985 East Grand Avenue, El Segundo, California, 90245View Hotel Details
DoubleTree by Hilton LAX - El Segundo
DoubleTree by Hilton LAX - El SegundoDoubleTree by Hilton LAX - El SegundoDoubleTree by Hilton LAX - El Segundo
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DoubleTree by Hilton LAX - El Segundo Guest Reviews

3.9/5
Good
98 review
Verified reviews
Location4.0
Amenities3.8
Service3.8
Cleanliness4.0
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All reviews(98)
Positive reviews(79)
Reviews with photos/video(9)
Awesome stay(18)
Friendly owner(10)
Amenities were average(8)
Easy to get around(8)
Close to airport(7)
Large rooms(5)
Negative reviews(19)
Anonymous User
King Room
Stayed in Feb 2024
Solo travelers
8 review
2.7/5
Posted on Feb 25, 2024
It’s not exactly close to the airport and the some staff were not so friendly while some were. There were weird visitors checking in that I wondered if they were on *****. but there wasn’t much noise and I had a good sleep overall bearable for a one night stay. Also hilton cookies yum as usual.
Yi Xian Lemuel
Mobility Accessible King Room with Roll in Shower
Stayed in Apr 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Apr 9, 2024
Spacious room. Very well kept. Had the tub in the bathroom and loved it. Only problem was there's no hotel shuttle to the airport.
Michael
King Room
Stayed in Dec 2023
Solo travelers
8 review
3.5/5
Posted on Dec 25, 2023
Unfortunately I had to change rooms twice! The first room was next to a noisy ventilation/ac machine, I did not even unpack my case. The receptionist kindly moved me to another room, in fact it was more like an upgrade. I unpacked and I had half a pizza from early on. I had put it on the side next to the tv. I went to get a slice and the whole of the tops of the cabinets had ants all over it. I had to get out of that room. They gave me a complimentary breakfast for the next morning. They obviously have an ongoing problem because they have other reviews exactly the same as this.
Guest User
High Floor King Room
Stayed in Nov 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 6, 2023
It. Good place to stay close to everything the staff is great very helpful and the cookies where fantastic
Cicicicici
High Floor King Room
Stayed in Feb 2023
Business travelers
21 review
3.5/5
Posted on Mar 3, 2023
Overall not good experience. I can always smell smoke, I even found others’ water bottle and underwear under the bed. I was skeptical whether they have really done the cleanings or not…… speechless…….
Ahhh
Two Queen Room
Stayed in Aug 2023
Family
2 review
3.5/5
Posted on Aug 22, 2023
Fine hotel. Nothing special or fancy, a decent place to sleep between flights. The only complaint would be no shuttle to and from airport, so it cost ~ $50 for transport back and forth from LAX
Guest User
King Room
Stayed in Dec 2022
Solo travelers
7 review
3.7/5
Posted on Mar 19, 2023
It was convenient because it is really close to the airport and also there are an supermarket and bus stops. Only thing I was not satisfied was that shower was cold.
Desiliana
Hearing Accessible Two Queen Room with Walk in Shower
Stayed in Jun 2023
Family
5 review
5.0/5
Outstanding
Posted on Jun 17, 2023
Best place to stay with the best service. I got 4 cookies when i arrived. And another 2 cookies in the morning. The staff gave us nearest lobby park area because we arrived in a mid night. Good service!!!! Love it
Laura Perez Del Valle
Mobility Accessible King Room with Roll in Shower
Stayed in Jun 2023
Family
25 review
4.0/5
Very Good
Posted on Jun 20, 2023
The Hotels it’s ok if you are thinking in a value choice around the LAX Airport
Doesn’t Matter
King Room with Walk in Shower
Stayed in Apr 2023
Couples
3 review
1.5/5
Posted on Apr 5, 2023
I knew from check in this wasn’t going to be a great nor good stay like I’ve had at previous hotels. Nothing good to say about my experience & I wouldn’t recommend booking at this location. P.S. I forgot to take a picture of the two dirty used towels that were in both dressers by the bed that the previous guest left when I got into my room.
Guest User
King Room
Stayed in Dec 2022
Couples
1 review
2.5/5
Posted on Jan 15, 2023
This was the worst Double Tree I've ever stayed at. No extra linens, pillows, or towels available when requested. LAPD showed up to yell at the hotel about not taking their security seriously and fixing their cameras. Staff openly bickering with each other. This was definitely a "Troubled Tree". Do not recommend. Only value is that it is in safe neighborhood nearby the airport.
John Frederick
King Room with Walk in Shower
Stayed in Mar 2023
Couples
62 review
4.5/5
Great
Posted on Mar 21, 2023
Nice new furniture and TV's....Staff is incredibly nice and friendly!!!
Guest User
King Room
Stayed in Oct 2023
Travel with friends
1 review
3.7/5
Posted on Oct 17, 2023
The front desk is helpful
Guest User
King Room
Stayed in Oct 2022
Business travelers
15 review
3.7/5
Posted on Oct 24, 2022
The room is not very clean and the elevator is weird, everything else is good!!!
Guest User
Two Queen Room
Stayed in Dec 2023
Solo travelers
1 review
1.0/5
Posted on Jan 31, 2024
Do not recommend