Kempinski Hotel Bahía

We spent a week at the hotel, including New Year's Eve. This hotel has one of the best staffs in the world. The service from check in through check out was fantastic. We had booked a suite with a balcony that turned out to be huge (including a hot tub). We brought two small dogs and they were treated very well by the staff. The room service food was the best we had in years. Like you were eating in their restaurant, not some afterthought that shows up lukewarm in your room and has a 25% surcharge. Breakfast is great as well. The location right at the beach is perfect. Highly recommended.

A superb hotel with excellent facilities and ambience, everything of a high quality, the staff are just superbly helpful. Location on the beach, children are welcome with a Kids club, swimming pool and the spacious lobby. near to the town where a large number of restaurants await you.

A really excellent hotel with lovely grounds and very helpful staff.

Very Disappointing If you don't have any issues with your room you should have a nice time at this hotel. I stayed at the Kempinski Hotel Bahia for 4 nights. I notified reception after my first night that the air conditioning wasn't working in my room and that a reading light above the bed activated multiple times during the night by itself. The heat and the light were disturbing. I also notified the hotel manager and other hotel employees of the problems. The hotel never offered to change my room. Took two days for the a/c to be repaired and finally on the fourth night the light was disconnected. After repairing the a/c, no one followed up to ensure that the room was cleaned from fallen ceiling debris, dirt, and plaster. There was no follow up at the hotel to confirm that the issues were addressed until the last evening. Very disappointing. This is an expensive hotel and the Kempinski should have reduced the amount I paid given these conditions In my opinion, go to a different 5 star hotel which values their guests.