Guest User
August 2, 2024
As one who comes every 2 years to the Cape Town area, and currently staying at Delaire Graff in Stellenbosch, we came to Frranschoek to walk around. As we were walking, we saw the bronzes of Ghandi and Mandela in front of the hotel. We opened the gate to get a picture, but to also inquire about seeing the hotel as a possibility for a future stay. We were rudely approached and told it was for residents only, and we couldn’t come in. While Mr Singh doesn’t need my money, there is no way he will ever have a chance to get any of it in the future. When I was in business before retirement, we thought our sales people to treat any potential customer, no matter how they looked or dressed, as if they had a million dollars of cash in their pockets. Many unsuspected sales were made because the potential customer was treated like we were when we walked thru the gate by others.