JIAYU
December 16, 2024
Super ruthless! I couldn't contact the hotel customer service a few days in advance. No one answered the phone, no one replied to the email, and I couldn't contact the responsible specialist through Trip either!!! My family had a high fever of 39.7 degrees and contacted Trip in advance to check out. I sent countless emails and communicated with Trip countless times, but the reply was no! I don't know if it's really no or no one replied. I'm really drunk. Don't go to the platform for such a hotel! Don't book this hotel. You can't find anyone and there is no after-sales service at all!
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