5 Chome-4-19 Nakasu, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 810-0801, JapanView Hotel Details
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Henn na Hotel Fukuoka Hakata Guest Reviews
4.5/5
Great
207 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(207)
Positive reviews(206)
Reviews with photos/video(58)
Awesome stay(68)
Clean and tidy(59)
Easy to get around(26)
Great value for money(17)
Awesome amenities(14)
Convenient for shopping(12)
Close to metro(10)
Luggage delivery service(7)
Negative reviews(1)
Chee Weng
Semi Double Room
Stayed in Jun 2024
Family
6 review
4.5/5
Great
Posted on Jun 25, 2024
Henn na Hotel Fukuoka Hakata is a no-frills business hotel that offers basic amenities. While the hotel itself doesn't have many extras, breakfast is included, and there are complimentary snacks and drinks available.
The hotel is conveniently located near a subway station, with plenty of restaurants and shopping options nearby, including the famous Ichiran ramen.
The self check-in and check-out process is straightforward, making it a hassle-free experience for guests.
Response from Property: Thank you for your staying at our hotel and your comment.We are very happy to hear that you were satisfied with our hotel's location, lounge, etc.Thank you for your rating! We look forward to your next visit.
88Tom88
Semi Double Room
Stayed in Dec 2023
Other
153 review
4.5/5
Great
Posted on Dec 5, 2023
Good access from Nakasu Kawabata subway station. Check in and check out procedures are to be completed by the machine; not by dinosaurs which are on duty at the reception desk. lol
Clean room, simple but enough facilities.
Light breakfast is included.
Response from Property: hank you for staying with us.Did you feel at home?If you have a chance, please use our hotel again. We look forward to the day when we can meet you again.
Guest User
Semi Double Room
Stayed in Dec 2023
Solo travelers
2 review
4.2/5
Very Good
Posted on Dec 21, 2023
Everything was good. Higher than my expectation! Thank you for good services. The staffs are very helpful!
Response from Property: Thank you for staying at our hotel. We are very happy to hear that you were satisfied with our hotel. Also, thank you for your comments about our hotel staff.
อมรวรขัย
Semi Double Room
Stayed in Dec 2023
Couples
16 review
5.0/5
Outstanding
Posted on Dec 20, 2023
Very good, both the room and location A simple breakfast is served with bread and in the afternoon there is tea. In the evening there is an L drink.
Response from Property: Thank you for staying at our hotel. Thank you for your comments regarding our hotel's location and lounge.We will continue to strive to further improve our services.
Matty Travels
Twin Room
Stayed in Nov 2023
Travel with friends
2 review
3.2/5
Posted on Dec 2, 2023
Room is not well designed, could've used the space wisely. Breakfast is deceiving, you will only get bread and drinks and nothing else, not worth the breakfast fee that we paid. Non-japanese cleaning lady assigned to our room for a few days did not clean the room properly, dirt all over, but the japanese guy cleaner made our room very clean. Location is nice though.
Response from Property: Since the breakfast restaurant venue was closed due to the coronavirus pandemic, this space is being trialled as a free charge lounge, but we have received some complaints as it is a real light meal that does not include ham, sausage, egg dishes or salad. We apologize for the inconvenience. We will standardize the skills of our cleaning staff and review our operations. Thank you for your valuable opinion. Appreciate.
Dan Claire
Double Room
Stayed in Dec 2023
Business travelers
26 review
4.5/5
Great
Posted on Jan 5, 2024
I’d stay in this hotel again. Grea services and facilities for the price.
Response from Property: Thank you for your staying at our hotel and your comment.We are very happy to see that you were able to stay at our hotel and feel refreshed.Thank you for your rating! We look forward to your next visit.
Desmondtblowtblow
Semi Double Room
Stayed in Sep 2023
Couples
11 review
3.5/5
Posted on Sep 4, 2023
Just normal stay/breakfast is not the standard we want .. just like u go 7/11 store buy coffee/bread.
Response from Property: Thank you very much for staying at Henn na Hotel Fukuoka Hakata.We sincerely apologize that you were not satisfied with the food in the hotel.We will take your feedback seriously and all the staff will work hard to improve, so please continue to support us.Henn na Hotel Fukuoka Hakata Manager
Guest User
Twin Room
Stayed in Aug 2023
Travel with friends
21 review
4.0/5
Very Good
Posted on Aug 25, 2023
It was cute hotel loved that they had happy hour the staff super lovely definitely recommend
Response from Property: Thank you very much for staying at Henn na Hotel Fukuoka Hakata.We would like to thank you again for your compliments regarding the staff's response and the dinosaur facilities.We will continue to strive to enhance the room facilities and improve our services in order to meet the expectations of our customers, so we appreciate your continued support.Henn na Hotel Fukuoka Hakata Manager
Guest User
Triple Room
Stayed in Apr 2024
Travel with friends
12 review
3.7/5
Posted on Apr 28, 2024
Small room no private car park.
Response from Property: Thank you for staying at Henn na Hotel Fukuoka Hakata.We will take your valuable feedback seriously in order to provide more comfortable facilities in the future.Thank you very much for your stay and for your comments.
Olivia Chong Yuet
Semi Double Room
Stayed in Jan 2024
Family
7 review
3.5/5
Posted on Jan 28, 2024
The rooms is clean and spacious.
Response from Property: Thank you for your staying at our hotel and your comment.We are very happy to hear that you were satisfied with your stay at our hotel.Thank you for your rating! We look forward to your next visit.
Anonymous User
Twin Room
Stayed in Oct 2023
Family
2 review
4.5/5
Great
Posted on Oct 6, 2023
Very good
Response from Property: Thank you very much for staying at Henn na Hotel Fukuoka Hakata.We are very happy to see that you enjoyed your stay at our hotel.Henn na Hotel's concept is ``a hotel that promises to continue to change and evolve,'' so we will do our best to show you a different side the next time you use our hotel.Henn na Hotel Fukuoka Hakata Manager
Guest User
Semi Double Room
Stayed in Oct 2024
Solo travelers
13 review
4.0/5
Very Good
Posted on Nov 2, 2024
I heard from netizens that this hotel has self-service check-in, the rooms are of moderate size, the decoration is relatively new, and breakfast is included. It is near the Zhongzhou Canal and there are commercial restaurants nearby.
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Guest User
Run of House
Stayed in Oct 2024
Business travelers
5 review
4.6/5
Great
Posted on Oct 27, 2024
Very good hotel. Very clean and very comprehensive. Although the room is a bit small, the surrounding area is very convenient. It is very close to the subway station and bus station. It is very close to the main store of Ichiran Ramen. The Nakasu Festival happened to be held on the day I stayed there, which was very interesting.
Self-service check-in and check-out. There are also two cute dinosaurs.
There is also a clothes care machine in the room for more than three people. It can solve the problem of business travelers who don’t have time to wash clothes. There are always some drinks and free cookies in the lounge downstairs. There is also a free cocktail service in the evening. It is very suitable for business trips. I will consider this hotel next time.
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Response from Property: Thank you so much for posting the wonderful photos and the glowing review of our hotel's location and lounge. We are delighted to receive your positive comments about our hotel's staff and lounge. Our entire staff looks forward to having you choose our hotel when you come to Fukuoka again.
나이해인
Twin Room
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The dinosaur checks you in at the counter. I was satisfied with the abundant breakfast. The location is right next to the subway station, and Canal City is a 10-minute walk away, so it is easily accessible.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at the Henn na Hotel Fukuoka Hakata this time. We are honored to hear that you were satisfied with our hotel's location and lounge. We, along with all of our staff, sincerely look forward to your choosing our hotel when you visit Fukuoka again.
Anonymous User
Twin Room
Stayed in Oct 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Oct 7, 2024
It is a 3-minute walk from the subway station exit. There are convenience stores and places to eat around. The bathroom in the room is large and clean, and the bath is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at Hennna Hotel Fukuoka Hakata. Thank you again for posting your wonderful photos and glowing review of our hotel. We are honored that you were satisfied with our hotel's location and room facilities. Our entire staff looks forward to having you choose our hotel when you come to Fukuoka again.