Chulia Heritage Hotel Reviews

I’m very satisfied. Room as per description and clean. The receptionist and guard are friendly. Location is strategic and free parking. Thank you.

Good location, public bus stops right outside the hotel, ample parking space, nightlife spot, clean room, friendly staff.

It was good and clean. Strategic location, central to many places especially when scouting for local food. Walkable to the places we wanted to visit. But the room is small and the bathroom is very small with a rain shower almost above the toilet seat and it wet the whole place. But other than that we were quite happy with the hotel. Friendly staff.

Dreadful stay. Upon checking in i could see the bed was ROCK hard. I asked for refund as only booked that day as i knew i was not going to get any sleep. The management refused so i sat in the room counting minutes to daytime with NO sleep. I dont uunderstand why hoteliers are not understanding as this was extreme for me. Strong paint smell in room. Bathroom full of fruit flies. Does not resemble any heritage Rooms on outside subject to loud music til early hours

Good location. Very convenient to shop or dine around. Quiet at night. Friendly & helpful staff. Excellent value for money. Only critic is the shower at the ceiling.

Intan, the front desk receptionist, was helpful providing useful information on where to find the best Nasi Kandar in Georgetown, and providing me with additional bottles of water. The hotel is well located within walking distance of most Georgetown attractions. It would be nice if the rooms come with a mini-refrigerator.

The receptionist, Nurul is very helpful and friendly. The location is great, accessible to almost everywhere. Hotel a bit run down.

Receptionists and security guards are friendly. Location is good. Only thing I don't like is the toilet. There's no separation for shower. Whole toilet, seats and basin are wet after shower.

The hotel is in a great location & is pretty easy to find. Take the 101 bus from the ferri port and get off at Love Lane, the hotel is across the road. The room was clean and spacious enough for 2. The bathroom was a little small with the shower head above the toilet, so everywhere & everything got wet. There are loads of restaurants & bars along the main road. Also a lot of bus routes so it's easy to travel around Penang. Only bad points; I wish the room had a mini fridge. The power goes off at 12noon the day you're checking out, I wish they'd give 5-10mins grace period or something.

The room is abit small, old. The worst part is no privacy at all. Its in infront receptionist. When you step out from room full of people in front your door to check in. Funny right? You need to iron infront the receptionist there. At the hall. Hahaahha funny. At least you can bring iron to the room or you have room for that. But no its infront reception and make your clothes dirty because full of burnt marks. Should you invest abit on iron board and new iron. So dirty and old

Water flow slow and smelly

Clean n comfortable hotel,ample free parking good location

Overall okay. The staff are friendly and helpful. The location is also very convenient for food hunting and taking photos with heritage buildings.

Beautiful hotel true to its heritage hotel name. The service was excellent and the staff were pleasant, courteous and helpful. Slightly disappointed that there were no toothbrush and toothpaste provided. Overall very satisfied with our stay there and will recommend the hotel to others.