Estr. Linha Ávila, 801 - Carazal, Gramado, Rio Grande do Sul, 95670-000, BrazilView Hotel Details
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1 night
Wyndham Gramado Termas Resort & Spa Guest Reviews
4.3/5
Very Good
125 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(125)
Positive reviews(25)
Reviews with photos/video(7)
Guest User
Superior Twin Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 22, 2023
The water is the best part. Good breakfast. People are kind and the hospitality is clear.
Guest User
Superior Queen Room-Non-Smoking
Stayed in May 2023
Family
1 review
3.7/5
Posted on May 30, 2023
The facilities are good, but the food is terrible
Luiz De Assis
Superior Twin Room
Stayed in Sep 2022
Travel with friends
1 review
4.2/5
Very Good
Posted on Oct 1, 2022
We loved the hotel, but the check-in and check-out were extremely slow. My check-out took more than 15 minutes!! Unbelievable!
Guest User
Superior Queen Room with Pool View-Non-Smoking
Stayed in Feb 2024
Couples
1 review
4.0/5
Very Good
Posted on Feb 15, 2024
Mto bom
MhsDiogo
Standard Queen Room-Non-Smoking
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
We liked the hotel and have already recommended it to several friends.
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José Plínio
Standard Queen Room-Non-Smoking
Stayed in Apr 2024
Couples
1 review
4.2/5
Very Good
Posted on May 6, 2024
The problem is the SPA without a covered connection, in a rainy and cold region. Another is the poor quality of the restaurant, outsourced, or rather precarious, expensive and bad!
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Guest User
Superior Queen Room-Non-Smoking
Stayed in Jan 2024
Family
1 review
4.5/5
Great
Posted on Jan 31, 2024
Pleasant, but the breakfast could be better to suit people with gluten and casein restrictions.
Food without these ingredients could be kept in a separate place to avoid contamination. And employees could be aware of the importance of meeting the needs of these customers.
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Guest User
Superior Queen Room-Non-Smoking
Stayed in Feb 2024
Couples
1 review
4.7/5
Amazing
Posted on Feb 24, 2024
The experience was very good, very warm waters and great for taking a weekend to rest
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Ricardo Lo Bello
Superior Queen Room-Non-Smoking
Stayed in Dec 2023
Couples
1 review
3.2/5
Posted on Jan 3, 2024
Very bad service, room service, I tried to get water several times after midnight and no one provided 24-hour room service, we waited 3 hours for water. There is no ifood delivered at night as it is far from the center, you cannot get water from reception and the minibar has not been restocked.
In addition, a room with a QUEEN bed was paid for and they were placed in a room with a single bed TOGETHER. Detail that an extra 500 was paid for a queen bed room.
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Guest User
Superior Twin Room
Stayed in Feb 2024
Family
1 review
3.7/5
Posted on Feb 26, 2024
Experience and level of service is no longer the same as before.
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Guest User
Superior Twin Room
Stayed in Apr 2023
Travel with friends
1 review
4.5/5
Great
Posted on Apr 22, 2023
Hotel with great service, good breakfast, great swimming pools and very close to Aquamotion and Snowland. It also offers discounts to these parks for guests.
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Fillipe Pazzini
Superior Twin Room
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 23, 2023
Very good hotel. Everything very great. Coffee, cleaning, works. Wonderful.
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Guest User
Superior Queen Room with Pool View-Non-Smoking
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
Sensational, we loved it and we will definitely be back again!
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Anonymous User
Superior Twin Room
Stayed in Oct 2022
Couples
1 review
5.0/5
Outstanding
Posted on Nov 8, 2022
We really enjoyed the excellent service and all the comfort that the hotel offers in addition to a wonderful breakfast.
The pools with thermal water are a great option for those who want to relax and enjoy a good rest in the wonderful city of Gramado.
For those who love to exercise, they also have a complete and super inviting gym!
We love the stay!
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Guest User
Superior Queen Room-Non-Smoking
Stayed in Apr 2023
Couples
1 review
5.0/5
Outstanding
Posted on Apr 27, 2023
great experience, the hotel staff are top notch. I highly recommend it to all travelers.