Spicers Hidden Vale

Some things are wonderful but there are a few issues. First the positives - the rooms (really little cottages) are great - well thought out with large bedroom, very comfortable beds and quality bedding, a comfortable lounge room, good size bathroom and separate toilet and outside private deck. Breakfasts are very good. Only minor issue is a very small bar fridge. 2nd - the problems. Spicers is one of the few 5-star accommodation places in Australia that require full payment on booking. (OK - if they can get away with that, fair enough). I booked and paid 7 months ahead. So, I was surprised to suddenly find a $120 charge on my credit card a week or two before arriving without any explanation. On ringing, I was told room costs had risen since I booked despite what I thought was a contract. I then emailed the manger. The charge was reversed with apologies but why it happened in the first place is a mystery. Other issues were associated with the restaurant. Due to its location, we virtually had to eat there every night of our stay. The food is excellent -and hard to fault. But the only option is a 3-courses meal. My wife is not a big eater and only wanted a few scoops of ice cream on our 2nd night for her third course. Only 3 desserts were offered, and all were "heavy" (cake based) . Although we were charged for the full courses, she was charged $6 extra for her non menu ice cream. Again, this was reversed on a query but should not have happened in a 5 star establishment. Also, at lunch time there is also only a set number of courses - no availability for a just a light meal or a snack other than a cheese board. Little things like this could be considered for a more enjoyable stay.

The homestead which houses the reception, bar and dining area is stunning. A beautiful free standing stone fireplace is surrounded by comfy sofas to snuggle into. The staff are all friendly, knowledgeable and welcoming. The food was well presented and delicious with care taken to meet dietary needs. Great activity options, we did archery, scotch tasting and the market garden tour.

Very relaxing place to stay food is great & staff are extremely friendly.

We had a lovely overnight stay, with a delicious breakfast included.

Enjoyed our stay. Lovely food bedroom and lovely staff . Poor lighting from dining area to apartment.

Wonderful experience - everything about this stay was sensational....

Awesome stay

Just wonderful. Just enjoyed the most relaxing night away to celebrate our 30th wedding anniversary. Rooms , staff and food are exceptional.

Room was motel size with king size bed . They needed to get plumber as toilet was leaking .Bathroom heater was not working. Inadequate space to get a wheelchair in room..Main restaurant was nice and staff were great but food and wine over priced .Two coarse $89 three coarses $99. Per person. Would not go there again as disappointing weekend.