Guest User
November 17, 2024
The White Cloud Guesthouse is an old-fashioned 5-star hotel with an average lobby, a relatively small gym and a small swimming pool. Breakfast is good, both Chinese and Western. Too many people on the day of check-in, the executive room 26-28 floors originally booked, was arranged on the lower floor 17th floor, but the room is larger, unfortunately not a non-smoking room, fortunately the smoke is not strong, still acceptable. We were not told about the executive perks when we checked in. We were told about the executive perks when we inquired about Trip.com, with free afternoon tea from 3:30 to 6:30 and late check-out until 3pm. On the day of check-in the front desk only said that the whole hotel was full and could not arrange the room originally booked, said to upgrade the room, but downgraded from the 26-28th floor to the 17th floor. Nor does it explain other executive perks. Should the front desk explain in detail that the room is bigger, from 45 square meters to 50 square meters, how the executive perks are and so on. However, the afternoon tea was good. In addition, here wifi can even go to Google.A little surprise.
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