Parkgevn Hotel (Sanyuanli Metro Station, Guangzhou Railway Station) Reviews

Response from Property: Dear Jinbao: Hello! It's a pity that we couldn't get your five-star praise. Each of our rooms has been carefully cleaned by the aunt, and it is 100% guaranteed to be changed after every guest. We will continue to work hard to continuously improve various services. At the same time, we are very grateful for your recognition of other aspects of our hotel. We hope to see you again in Baijin. I wish you a happy mood!

Response from Property: Dear Jinbao: Hello! Thank you for your careful review. We always believe that we can do a good job with our heart. Pursuing the ultimate service, we met you by chance, and you chose us by chance. There are too many choices in life, and every choice you make is a kind of fate. Thank you for letting us meet you. The biggest wish of our staff is that all guests staying here can experience a better stay experience. I wish you all the best on your journey!

Response from Property: Dear Jinbao: Hello! You and your friend were waiting to check in on the first floor at around 5:40 am when a guest from another business in the building (this guest is not a hotel guest) added WeChat. After your friend agreed to add WeChat, the man left. About 4 minutes later, the male guest came to talk to your friend again. You disagreed to add WeChat and became very excited, so you called the police for harassment. After receiving the alarm, the police arrived at the hotel to handle the incident. The police also told you that this male guest was not a guest of our hotel. Not only did you not listen, you also had an argument with the police. Xiaojin was also helpless because you could not listen to the words of the police. Moreover, the male guest did not come to the hotel floor to chat with you. Our store has been open for eight years and no one has ever come to the hotel floor to harass women. I apologize to you again and wish you a happy life!

Response from Property: Dear Jinbao: Hello! It is a pity that we did not receive a full five-star rating from Jinbao. We will continue to work hard. Thank you for your recognition of the service of Bojin Hotel. We will continue to maintain high-quality and excellent customer service standards. We look forward to your visit and wish you a happy life!

Response from Property: Dear Jinbao: Hello! Thank you very much for your recognition of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of the guests. Thank you for your recognition of our hygiene. Each of our rooms is carefully cleaned by the aunt, 100% It's a one-for-one exchange. Xiaojin's home is fully equipped: there is a separate laundry room and drying area. The room is equipped with central air conditioning and a separate small refrigerator. It is equipped with a Bluetooth speaker to listen to music. It is the most comfortable place to live. At the same time, we are also honored to provide you with the best quality service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!

Response from Property: Dear Jinbao: Hello! Thank you for choosing the Bojin Hotel. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity, and we attach more importance to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Bojin easy, pleasant and smooth. We look forward to your visit again to experience the different style of Bojin Hotel. Wish you all the best.

Response from Property: Dear Jinbao: Hello! We regret that we did not receive your full score. We have reported your comments to the relevant departments and will follow up with investigation and coordination to identify deficiencies and make improvements. We sincerely invite you to visit us again!

Response from Property: Dear Jinbao: Hello! Thank you very much for choosing to stay in our hotel and commenting on our hotel. Although I didn't get a perfect review from you, it can be seen from your review that you recognize our hotel. We will continue to maintain high quality and excellent customer service. Service standards, your valuable opinions are very important to us. We will also inform relevant departments of your opinions. With your encouragement, we will do better and look forward to your next visit!

Response from Property: Dear Jinbao: Thank you for your compliment! We are so surprised to see your comments. Thank you very much for your affirmation of our service. We should not only do our own job well, but also always pay attention to the individual needs of our guests. Provide personalized services to each guest, surprise them with high-quality services, and ultimately satisfy them. Treat every guest like your own family, and serve the guests with all your heart so that the guest's journey will no longer be lonely! If you like us, recommend us to your friends. Baijin Hotel looks forward to your stay again!

Response from Property: Dear Jinbao: Hello! We are very sorry that we failed to meet your expectations. We regret that we have brought you a bad stay experience. We apologize again and wish you a happy life!

Response from Property: Dear guest, thank you for your review of our hotel.We will make continuous efforts to live up to your praise, welcome your next visit!