Guest User
October 24, 2024
Located right next to gwalior station the hotel tries to provide close to 3 star facilities to its guests but fails to do so in certain aspects. It attracts more people because of its proximity to the railway station but improvement is required in some basic aspects. The staff members at the reception were very jovial and tried to resolve every issue with promptness, the room service was prompt however the infrastructure was lacking as the ac in the room seemed to be of medieval times, hot water was unavailable in the taps and the lights in the room flickered giving an eerie feeling. When asked for resolving the issue the attendant just smiled and went away.