Venus International Hotel (Haikou International Convention and Exhibition Center) Guest Reviews
4.6/5
Very Good
922 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(922)
Positive reviews(877)
Reviews with photos/video(190)
Classy environment(78)
Friendly front desk staff(74)
Large rooms(63)
Delicious breakfast(50)
Many amenities(29)
Convenient for shopping(22)
Close to beach(8)
Perfect for business trips(7)
Negative reviews(44)
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Oct 21, 2023
front desk give a very good services..room are very great .highly recommened .
Response from Property: Dear guests and friends, hello! Thank you for choosing to stay at Vienna International Hotel (Haikou International Convention and Exhibition Center)! The warm and romantic guest rooms, elegant and natural environment and high-quality services will only leave a good impression in your memory. It is our honor to add a good memory to your precious trip. I wish you a happy life!
Dillon
Superior Double Room
Stayed in Aug 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 8, 2023
Spacious and clean room.
Convenient location to the mall and Convention Center for business travellers.
Guest User
Standard Queen Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 12, 2024
The wind blows, I'm waiting for you in Vienna
Do a career to the extreme, carry out a thought to the end, devote passion to a group of customers, and persist for what you love and like
Name: Vienna International Hotel
Room facilities: The rooms are spacious and bright, with relaxing and comfortable color design. Each room is equipped with floor-to-ceiling windows, separate laundry, open kitchen, embedded TV, dry and wet separation in the bathroom, and other complete facilities.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna International Hotel (Haikou International Convention and Exhibition Center) will be the warmest and most unique one in your memory! Come back often and wish you well!
Guest User
Standard 2-bed Room
Stayed in May 2024
Family
5 review
5.0/5
Outstanding
Posted on May 7, 2024
The room is big, the location is good, there is a shopping mall nearby, and it is very convenient to eat
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna International Hotel (Haikou International Convention and Exhibition Center) will be the warmest and most unique one in your memory! Come back often and wish you well!
Guest User
Business Double Room
Stayed in May 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel environment is good, the transportation is convenient, and it is close to the pier.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Vienna International Hotel Convention and Exhibition Center and for your high evaluation of our hotel! Clean and sanitary, high-quality service, convenient transportation, everything, do you feel the warmth of "home"? Now we are still running on the road of growth, and hope to get your guidance and supervision! Looking forward to seeing you again soon!
Guest User
Superior Double Room
Stayed in May 2024
Family
13 review
5.0/5
Outstanding
Posted on May 11, 2024
The hotel environment is very good, the front desk lady is very enthusiastic and satisfied
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna International Hotel (Haikou International Convention and Exhibition Center) will be the warmest and most unique one in your memory! Come back often and wish you well!
ahead413
Superior Double Room
Stayed in Apr 2024
Business travelers
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
A very convenient hotel. There is Yuanda Shopping Mall nearby, which is just a few minutes' walk away. The hotel lobby is quite grand. It feels relatively quiet and not too noisy. The breakfast is pretty good, with a full range of varieties!
One small suggestion is that the curtains in the room cannot be completely closed, and there is a gap left by the card slot on the top. I hope to improve the details.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in the hotel and sharing your pleasant stay experience. Thank you for taking the time to give valuable comments on our service, hygiene and accommodation environment. Since its opening, the hotel has been adhering to the belief of insisting on excellent service and creating a unique and unforgettable experience for every guest. We are very honored that you can spend a wonderful time in the hotel, and we are very honored to be your first choice. Looking forward to your next visit.
Guest User
Superior Double Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 3, 2024
The hotel environment is good, the service is thoughtful, and the price is reasonable
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing Vienna International Hotel Convention and Exhibition Center and giving a full score review. The most important thing when you go out is to live comfortably. I am very happy that we can make you live comfortably and at ease. Vienna International Hotel Convention and Exhibition Center has a superior geographical location and complete supporting facilities, all to make you feel the warmth of home and enjoy a quality life. We work 100% for your satisfaction and look forward to your next visit! I wish you good work and good health
Guest User
Superior Double Room
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 15, 2024
Xiao Guo has a good service attitude. This hotel is nice👌👍
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love for our Vienna Hotel staff. From your concise comments, we can see your support and encouragement for the hotel. You remember the good time here, which touched us. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, so that all fatigue and troubles will go away and leave a happy mood! Thank you again for your love for Vienna International Hotel (Haikou International Convention and Exhibition Center Branch) and look forward to your visit again
Guest User
Superior Double Room
Stayed in Feb 2024
Business travelers
79 review
5.0/5
Outstanding
Posted on Feb 10, 2024
The facilities are complete! The sanitation is good, the environment is beautiful, and it is very convenient to walk to Yuanda Shopping Center! The service attitude is very good, and I will choose to stay next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love for our Vienna Hotel staff. From your concise comments, we can see your support and encouragement for the hotel. You remember the good time here, which touched us. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, so that all fatigue and worries will go away and leave a happy mood! Thank you again for your love for Vienna International Hotel (Haikou International Convention and Exhibition Center Branch) and look forward to your visit again
Yangguangcipoheian
Standard 2-bed Room
Stayed in Jan 2024
Other
26 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Thank you very much for providing satisfactory service! There is a laundry room and a gym! Clean and sanitary, good sound insulation, and you can sleep until you wake up naturally!
I didn't take any photos, but there is nothing bad. I hope to give it to travelers for reference!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Vienna International Hotel (Haikou International Convention and Exhibition Center) will be the warmest and most unique one in your memory! Come back often and wish you well!
Anonymous User
Romantic Double Room
Stayed in Jan 2024
Family
6 review
2.0/5
Posted on Jan 21, 2024
The air freshener in the lobby smells like the toilet. Apart from what you can see in the photos, the door is not soundproof. The noise of people pulling boxes in the hallway makes it impossible to sleep. The sound of people pulling chairs upstairs continues until after 2 a.m. It's hard to explain. It's hard to explain at all...
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you for your stay and comments. We are very sorry that you were not satisfied with your experience. During your stay, if you have any questions, you can dial "0" from the room phone to call the front desk at any time. We are on call 24 hours a day to solve your problems. We are deeply sorry for the inconvenience. Our hotel welcomes and cherishes your every opinion. Only by raising questions can we make continuous corrections. Thank you for providing us with the opportunity to improve. I believe that we will make further corrections with your feedback. I wish you a happy life and good health. All the staff of the hotel look forward to your visit again and your next stay.
Guest User
Panoramic Double Room
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The room was very clean, the cleaning ladies were very polite, and greeted each other, which was very nice. You can see the center of the station and the sea from the window, but it was cloudy these few days and it was not clear.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love for our Vienna Hotel staff. From your concise comments, we can see your support and encouragement for the hotel. You remember the good time here, which touched us. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. The hotel is equipped with a 3-second fast heating, constant temperature and constant pressure hot water system, a unique superconducting drainage system and high-quality brand bath products. We hope to provide you with a better bathing experience, so that all fatigue and troubles will go away and leave a happy mood! Thank you again for your love for Vienna International Hotel (Haikou International Convention and Exhibition Center Branch) and look forward to your visit again
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
6 review
3.2/5
Posted on Dec 13, 2023
The service is good. The environment is average. I don't know if it's the floor tiles, but the floor feels dirty. And the bedsheets have holes. I went out in the morning and saw a bunch of people in the hallway. I don't know what they were doing. It felt so messy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your stay. We will report your valuable comments and suggestions to various departments for rectification and follow-up. We look forward to your next stay!
Guest User
Superior Double Room
Stayed in Nov 2023
Other
8 review
1.0/5
Posted on Nov 26, 2023
The room facilities are very poor, the electric curtains are broken, the towels and bath towels have a strong smell, and the hygiene is also very bad. The breakfast plates are always empty, and the table is not cleared in time. The check-in experience is very poor.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and detailed review. It is the constant concern and supervision of our customers like you that enable us to continuously discover problems in our work, make corrections and make continuous progress. From your review, we are sorry to see that your stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made careful investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!