Tianyi Yu Hotel (Riyue Square Duty Free Shop, Qilou Old Street) Reviews

The staff at the hotel are friendly and helpful. Hotel is surrounded by restaurants and there is a supermarket nearby which is very very convenient. On the note of cleanliness, the hotel is generally clean but do ensure that the windows are properly closed as you might let in “unwanted guests” .

I stayed at this hotel many times. I am very satisfied with the hotel service and the hotel staff. Clean, comfortable and cozy rooms. There is a washing machine on the top floor where you can wash all your clothes for free and dry them there as well.

Modern Hotel clear and neat front desk staffs polite and nice, Just outside hotel many foods to eat and within 5 mins walk there is a shopping complex with big supper market. Only a problem that there us no taxi outside hotel and need to walk about 5 mins to wait for taxi.

Good value for the price In downtown area with plenty of restaurants within walking distance. Staffs are super friendly and helpful. Will stay at this place again when returned to Haiku.

Hotel service is very good , very warm , service attitude is particularly good , health is very clean , close to the scenic area , access is very convenient , the overall is very comfortable .

Cozy place to stay. Very near can walk to Wushan night market. Short distance to clothing wholesale market public bus no. 42 and 96 opposite hotel. Hotel reception very good service and friendly. Definitely come back again next time to Hangzhou.

Great location and this hotel are equipped with some AI control panel for it's air-cond and lighting system. Too bad one needs to pronounce Mandarin correctly to ensure its functionality.

like the AI voice remote control

You can find this hotel tucked away amongst residential apartments, convenience stores and local eateries (which are opened until late). Malls and western restaurants is a short ride away (+-5kms) via DiDi. The room is outrageously big, clean and pretty modern. The shower is powerful, effective and extremely hot - my room highlight. The customer service was superb and they accommodated my change in travel plans towards the end of my stay. I would recommend this hotel if you want to live amongst the local people, looking for something affordable and wanting a spacious room.

Great service, they are very helpful.

Great

The hotel's security guard was really stupid. He couldn't find the license plate of the car in front of him after scanning for a long time. He didn't know how to use the remote control to open the door for him, nor did he know how to command him to reverse. He forced me to reverse to the side of the road. I left such a big space in front of me, but the security guard didn't know how to command. He just asked me to reverse. I said I would be photographed immediately if I reversed, but he insisted that no, no. In the end, I was photographed just because the security guard asked me to reverse. The hotel is okay. This bad review is only for this security guard.

The hotel service attitude is very good, the room is clean and tidy, dry and wet are separated, there is a laundry room on the 9th floor, the facilities and equipment are complete, the decoration of the lobby on the first floor is very high-end, not bad

The hotel has complete facilities and equipment, excellent service, beyond expectations, elegant environment, good sound insulation, convenient location, close to the city center, convenient to go anywhere, reasonable price, good check-out service attitude, clean and hygienic room, moderate price, good lighting, good service attitude, worth staying