Guest User
October 3, 2023
The soundproofing of the room was poor, and it took a long time at the front desk when checking in due to a work error by the travel agent. There were two bottles of mineral water in the room, and the front desk clerk specially asked to give it to me as a gift (she knows a little Chinese, maybe I heard it wrong? Was she apologizing for the delay at the front desk?), so I drank both bottles of mineral water. . But when checking out, the front desk clerk charged me for two bottles of mineral water (because I reported the inconvenience during check-in to Ctrip, which made her angry, so she canceled the gift?)
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