Guest User
October 5, 2024
I went to Cat Ba Island with my family. This is the worst hotel I have ever encountered. I don't know if it discriminates against Chinese people or what. They greeted Europeans with smiles, but turned their disdain on Chinese people. The pillows were yellow when we entered the room, and there were hairs on the sheets. The service was also very poor. We obviously didn't go to the rooftop bar to spend money, but when we checked out, they said we had spent money and needed to pay, but it turned out that we didn't spend money at all. There were 11 of us in our group, and I could speak a little English, but nothing else. In this case, some of them just paid the bill and left. I really think it was intentional. We are Chinese, and Cat Ba Island is also very beautiful. It suffered a typhoon disaster, and our travel is considered to support the local economy. Why is it like this?
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