Hakone Hisui
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hakone
Hakone Hisui
No.20 of 4-star Select Hotels in Hakone
837 Sengokuhara, Hakonemachi, Ashigarashimo, 250-0631 Hakone Town, Ashigarashimo District, Kanagawa Prefecture, Japan
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With a stay at Hakone Hisui in Hakone (Sengokuhara), you'll be a 4-minute drive from Ōwakudani and 7 minutes from Fuji-Hakone-Izu National Park. This spa hotel is 7.5 mi (12.1 km) from Lake Ashi and 8.6 mi (13.8 km) from Gotemba Premium Outlets.Show More
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Highlights
Lots to do
Free parking
Delicious BreakfastAmenities
Private ParkingFree
Hot Spring
Sauna
Spa
Massage Room
24-Hour Front Desk
Luggage Storage
Restaurant
All Amenities
Property Description
With a stay at Hakone Hisui in Hakone (Sengokuhara), you'll be a 4-minute drive from Ōwakudani and 7 minutes from Fuji-Hakone-Izu National Park. This spa hotel is 7.5 mi (12.1 km) from Lake Ashi and 8.6 mi (13.8 km) from Gotemba Premium Outlets.
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4/5
Very GoodCleanliness4.0
Amenities4.0
Location3.9
Service3.9
All 3 Reviews
Surroundings
Train: Ubako Station
(4.8 km)
Train: Togendai Station
(5.2 km)
Landmarks: Hakone "Rene Lalique" Museum
(170m)
Landmarks: Hakone Bushi-no-Sato Museum
(350m)
Landmarks: Hakone Botanical Garden of Wetlands
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
1
Deluxe Room With Tatami Area
2 Single bed and 3 Floor bedding
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Standard Triple Room
2 Single bed
Free Wi-Fi
Non-smoking
Private bathroom
Lake view
Alcoholic beverages
Daily housekeeping
Check Availability
1
Deluxe Twin Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
4
Deluxe Triple Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Check Availability
Guest Reviews
4/5
Very Good
3 reviews
Verified Reviews- Cleanliness4
- Amenities4
- Location3.9
- Service3.9
Average for similar properties in Hakone
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. CAD 1.72). Trip Coins can be used to save instantly on room rates.
AI Summary
The hotel provides spacious rooms, well-maintained facilities, and delicious breakfast options. The staff offers attentive service and convenient shuttle service. However, the public bath's changing area could be improved.
Guest User
December 16, 2023
very very good
Original TextTranslation provided by Google
Guest User
December 8, 2023
Room is huge for Japanese standard , of course we paid a lot for it.
It may have looked good 10 years ago but it is only ok in today’s standard .
Bad thing - NO VIEW ! our room with a Huge balcony faced a car park , I guess that’s why they sell this room to Non-Members . Thus the Balcony serve no purpose bcos there’s no view .
Parking is easy , including access to basement parking .
The public onsen is not bad with 2 outdoor onsen .
The in-room private onsen is convenient but there is No View . I specifically requested for room with a view (not car park view) for the price I paid but knowing the Japanese inflexibility, it will be impossible to have a room change after they have allocated one , plus they r running full capacity with inadequate manpower.
Breakfast standard is way below par for this level of luxury club standard . I had much better breakfast for room half this price . They should do a lot better in the selection and quality of the breakfast. And we have to queue 30 mins for a table.
The service staff was trying to separate us from the member guests with different route , access , etc … again for the price I paid , it is totally not worth it , be it the property , the service , or the quality of the breakfast.
Overall - I will not stay here again . There is nothing good at this price that will entice my return.
Guest User
July 15, 2023
I didn't get the service I expected. The room was spacious and the amenities were good, but the customer service was a bit off. I felt like they prioritized employees over the customer experience.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private Parking
Free
Hot Spring
Sauna
Spa
Additional charge
Massage Room
24-Hour Front Desk
Luggage Storage
Restaurant
Wi-Fi in Public Areas
Free
Hot Spring
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Shuttle Bus Service
Additional charge
Front Desk Services
Front Desk Safe
Luggage Storage
24-Hour Front Desk
Languages Spoken
English
Japanese
Food & Drink
Room Service
Health & Wellness
Massage Room
Sauna
Spa
Additional charge
Hot Spring
Public Bath
Public Areas
Elevator
No Smoking in Public Areas
Smoking Area
Water Purifier
Vending Machine
Garden
Business Services
Fax/Copying Service
Additional charge
Accessibility
Handrails in Hallways
Handrails in Stairways
Wheelchairs Available On-Site
Safety & Security
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2008
- Number of Rooms: 8
With a stay at Hakone Hisui in Hakone (Sengokuhara), you'll be a 4-minute drive from Ōwakudani and 7 minutes from Fuji-Hakone-Izu National Park. This spa hotel is 7.5 mi (12.1 km) from Lake Ashi and 8.6 mi (13.8 km) from Gotemba Premium Outlets.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.
Satisfy your appetite for dinner at the hotel's restaurant, ICHIYUU, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find hot springs, a sauna, and karaoke. Additional features at this hotel include complimentary wireless internet access, shopping on site, and a vending machine.
Satisfy your appetite for dinner at the hotel's restaurant, ICHIYUU, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary local cuisine breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 8 individually decorated guestrooms, featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.