Hakone Kowakien Miyama-furin

Great service

Everything

Staff very helpful

The onsen and included breakfast are pretty nice for the price.

Staff did not speak any English but was friendly and very helpful. The note and rooms are quaint , beautiful and comfortable. We really enjoyed the space and traditional set up in room. The biggest issues were more from booking through *******. 1) we have a 1.5 year old baby and it seemed a crib or pack and play was supported at this hire, turns out this is very rare in Japan and ******* just can’t interpret that for visitors. 2) when you prepay or boo the dinner option it’s not on premise. The hotel boos and provides a set meal at a restaurant 5-10 min walk down the road (busy road with tiny barely existing sidewalks). If it’s cold or dark or you don’t like these restaurants that’s a real pain and you paid for a lie. It worked okay for ua, but would have been better to just put that to any diner we wanted as Japan has copious Amazing cheap food options. The hotel did have nice, small bath house in person and provided free access to an enormous bath house “water park” of sorts 5-10 min walk down the road , which was really cool. Just assume no transport provided by hotel so you’ll be walking or cabbing any where you go. It’s a nice location but not like staying in a city area and requires constant getting around. Bus system is very solid in the area