Muong Thanh Grand Bai Chay Hotel

Muong Thanh Grand Bai Chay Hotel Reviews

Muong Thanh Grand Bai Chay Hotel

20 Bãi Cháy, Thành phố, Ha Long, Quang Ninh Province, VietnamView Hotel Details
Muong Thanh Grand Bai Chay Hotel
Muong Thanh Grand Bai Chay HotelMuong Thanh Grand Bai Chay HotelMuong Thanh Grand Bai Chay Hotel
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Muong Thanh Grand Bai Chay Hotel Guest Reviews

4.3/5
Very Good
34 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.4
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All reviews(34)
Positive reviews(33)
Negative reviews(1)
Ibrahim Eid H
Deluxe Double Room
Stayed in May 2024
Couples
116 review
5.0/5
Outstanding
Posted on May 6, 2024
Good service , Polite and friendly staff , clean room
Response from Property: Dear valued customer, First of all, thank you very much for choosing Muong Thanh Grand Bai Chay Hotel for your trip and taking time to share your experience during your stay here. We are extremely grateful for your feedback through Trip.com. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Grand Bai Chay hotel. Once again, thank you and wish you health and success. Sincerely, Nguyen Thuy Trang (Mrs.) General Manager Muong Thanh Grand Bai Chay hotel
Guest User
Executive Suite
Stayed in Sep 2023
Travel with friends
8 review
2.2/5
Posted on Oct 7, 2023
We arrived early in the morning 5:00 ,and the night Portier was very rude. Not really helpful. Later under the stay, the same experience with him. The day shift staff was helpfully and friendly. Unfortunately there was an event outside the hotel under our stay what leads to noise disturbing early in the morning under our stay.
Response from Property: Dear valued customer,Thank you very much for choosing Muong Thanh Grand Bai Chay hotel for your saty and spending time to share your experience with us.We apologize to you for your unsatisfactory experience during your stay with us.We will check your feedback with our staff.Your feedback are very much appreciated and you have our commitment that all of your comments will be used to improve our services. We do hope that we will have a chance to show you our better services. Once again, our sincere thanks for your feedbacks and our apologies.Sincerely,Nguyen Thuy Trang (Mrs.)General Manager Muong Thanh Grand Bai Chay hotel
DesaiAmit
Deluxe Twin Room
Stayed in Oct 2022
Family
2 review
4.0/5
Very Good
Posted on Oct 31, 2022
Very nice location for Cruse nd sunworld activities ...staff so much cooperated .. Nice food with veg options ..
Response from Property: Dear customer,First of all, thank you very much for choosing Muong Thanh Grand Bai Chay Hotel for your trip and taking time to share your experience during your stay here.We are extremely grateful for your feedback through Ctrip. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Grand Bai Chay hotel.Once again, thank you and wish you health and success.Sincerely,Nguyen Thuy Trang (Mrs.)General Manager Muong Thanh Grand Bai Chay hotel
Anonymous User
Deluxe Triple Room
Stayed in Nov 2022
Solo travelers
47 review
4.7/5
Amazing
Posted on Nov 29, 2022
Amazing location. Well worth the visit.
Response from Property: Dear customer, First of all, thank you very much for choosing Muong Thanh Grand Bai Chay Hotel for your trip and taking time to share your experience during your stay here. We are extremely grateful for your feedback through Ctrip. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Grand Bai Chay hotel. Once again, thank you and wish you health and success. Sincerely, Nguyen Thuy Trang (Mrs.) General Manager Muong Thanh Grand Bai Chay hotel
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Business travelers
112 review
4.0/5
Very Good
Posted on Jun 6, 2024
First time staying in this hotel. Feels ok.
Original TextTranslated by Google
Response from Property: Dear valued customer, First of all, thank you very much for choosing Muong Thanh Grand Bai Chay Hotel for your trip and taking time to share your experience during your stay here. We are extremely grateful for your feedback through Trip.com. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Grand Bai Chay hotel. Once again, thank you and wish you health and success. Sincerely, Nguyen Thuy Trang (Mrs.) General Manager Muong Thanh Grand Bai Chay hotel
Difference South
Deluxe Twin Room
Stayed in Jul 2023
Business travelers
5 review
5.0/5
Outstanding
Posted on Jul 7, 2023
I'm satisfied. I'm satisfied with everything, whether it's the room condition or the pick-up service.
Original TextTranslated by Google
Response from Property: Dear valued customer,First of all, thank you very much for choosing Muong Thanh Grand Bai Chay Hotel for your trip and taking time to share your experience during your stay here.We are extremely grateful for your feedback through Trip.com. From these feedback, we have more motivation and encouragement to continue paying efforts to bring our customers the best quality of service. We hope that you have had a wonderful experience in Ha Long City and in Muong Thanh Grand Bai Chay hotel.Once again, thank you and wish you health and success.Sincerely,Nguyen Thuy Trang (Mrs.)General Manager Muong Thanh Grand Bai Chay hotel
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 28, 2024
I recently stayed at Muong Thanh Bai Chay and had a wonderful experience. The rooms were clean and comfortable, the staff was friendly and attentive, and the location was perfect for exploring the city. I highly recommend this hotel for anyone visiting the area.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 7, 2024
great customer services and great food, the rooms were very clean, I’m very happy with my experience would go here again. I have high expectations when it comes to hotels and this one tops it. Coming from the states this hotel makes me feel safe.
Guest User
Stayed in Jul 2024
Other
5.0/5
Outstanding
Posted on Jul 7, 2024
I was staying in a hotel for a vacation from America. Compared to the other hotels I’ve been to this was by far the best. The cleanliness was a 10/10. The staff were very try friendly and welcoming. The food was amazing I couldn’t even get enough of it. Best Hotel ever.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on Apr 18, 2024
Nice clean hotel with friendly people and great host! The breakfast was tasty and very big with alot of options, location also good
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 19, 2024
Very clean hotel with great service. The room is very spacious and we had a good view of the bay. The included breakfast was good and the staff are very attentive. The location is a bit further out but still walking distance to restaurants and shops.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 5, 2024
Cuong at the front desk was especially helpful and nice. All staff that I came into contact with were very pleasant and friendly. I really liked the decor and the location was pretty good, especially if you don't mind walking a bit to check out the city. Hotel was pretty clean. It was also not too far from the center. Hotel felt pretty secure.
Guest User
Stayed in Mar 2024
Other
5.0/5
Outstanding
Posted on Mar 2, 2024
The view was great from my room... Room was clean and comfortable.... The staff was helpful and kindly... Breakfast buffet had some good options... I would recommend this to any travellers thinking of staying in Ha Long.... Thank for making my wonderful stay!
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 15, 2023
We stayed here for 2 nights and the customer service was excellent with very warm and accommodating staff. The rooms were kept very clean and are very spacious and modern. The breakfast and restaurant food are very good particularly the fried chicken. Highly recommend this hotel. Excellent customer service , with nice smile ! The manager name Mai is warm wellcome and helpful!
Guest User
Stayed in Feb 2023
Couples
5.0/5
Outstanding
Posted on Feb 27, 2023
The room is spacious, very neat and clean. Friendly and helpful staff. Breakfast could have been better. The restaurant in the hotel is expensive and the food was not the best. There is a bellman who seems to like to be tipped every time he helps customers.