To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(1026)
Positive reviews(1001)
Reviews with photos/video(202)
Close to airport(257)
Offers pick-up/drop-offs(250)
Convenient location(208)
Easy to get around(184)
Average sound insulation(31)
Delicious breakfast(31)
Friendly front desk staff(26)
Tasty restaurant(12)
Negative reviews(25)
Rafarush45
Superior Room With Double Bed
Stayed in Nov 2024
Solo travelers
13 review
4.2/5
Very Good
Posted on Dec 8, 2024
The staff was a little rude, they charge me for early check in and advice me in the dinner that slippers are not allowed there. The good thing is the shuttle bus from airport and nice room
Anonymous User
Superior Room With Double Bed
Stayed in Sep 2024
Solo travelers
5 review
4.5/5
Great
Posted on Sep 30, 2024
The hotel is very nice in terms of service and cleanness. It has a nice view of T2 runway and a convenient store is in the lobby. The only issue is the slow WiFi, which caused so much delay for my work during the stay.
NeverStopExploring
Superior Room With Double Bed
Stayed in Aug 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Aug 24, 2024
Ibis Styles Ambassador Incheon Airport exceeded expectations in every way. The rooms are modern, stylish, and spotlessly clean, offering a cozy atmosphere for travelers. The staff is exceptionally polite and attentive, ensuring a seamless check-in and check-out experience. The hotel's proximity to the airport and the availability of a free shuttle service make it incredibly convenient for transit stays. The amenities, including the fitness center and breakfast options, were top-notch. There’s absolutely nothing to complain about—everything was perfect. Ibis Styles Ambassador provides a comfortable and hassle-free experience, making it an excellent choice for anyone flying through Incheon.
Poonnakarn
Superior Room With Double Bed
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
The hotel is located just 5 minutes away from Incheon Int'l Airport Terminal 2. They also offer free shuttle bus service (airport <-> hotel) from both Terminal 2 and 1. The room is clean and comfy. I like how they go green by using less plastic and we can choose not to clean up the bed or bathrobe to save water. There's also a minimart (E-Mart) right at the hotel and printing and copying service on the lobby floor in case you need any documents printed. There's no public transport to the hotel, only hotel free shuttle bus (limited running time) and taxi.
Vva May
Superior Room With Double Bed
Stayed in Nov 2024
Other
3 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Room was super clean and comfortable specially bed. Everything you need to feel relaxed after long time travel it has .
Guest User
Superior Room With 2 Single Beds
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 19, 2024
We checked into the hotel very late after our delayed flight and the receptionist gave us a late check out time which was incredibly helpful.
The staff was extremely efficient and there was a 24 hour convenience store inside the lobby.
Other great points:
Airport shuttle
Excellent lobby - bright and comfortable
Extremely clean facilities
Will stay at IBIS again.
Low93
Superior Room With Double Bed
Stayed in May 2024
Solo travelers
2 review
4.5/5
Great
Posted on Jun 25, 2024
Hotel was clean and comfortable. However, it’s far from the Airport and need shuttle bus to reach or taxi to reach.
Rod So
Superior Room With 2 Single Beds
Stayed in Nov 2024
Family
35 review
4.0/5
Very Good
Posted on Nov 3, 2024
Bad if you are a light sleeper because you will hear planes taking off every couple of minutes...slept for a night just for the convenience to catch an early flight
They have compliementary airport shuttle as early as 5am
David John
Superior Room With Double Bed
Stayed in Dec 2024
Business travelers
5 review
4.7/5
Amazing
Posted on Dec 16, 2024
Nice new modern hotel with great facilities and convenient free bus to the airport.
Guest User
Superior Room With Double Bed
Stayed in Oct 2024
Solo travelers
1 review
3.7/5
Posted on Oct 17, 2024
The location was very convenient for an overnight layover and getting a morning flight out of Terminal 2. The hotel's free shuttle bus takes just a few minutes from T2 (Arrivals door 4A/A4) to the hotel and about 15 minutes going back. There is a schedule beside where the buses park and wait outside the airport (every hour or half hour at 15 minutes past or before the hour - i.e. 7:15, 7:45, etc.). Look around as it may have to stop a little distance from the stop if other buses are already there. The morning shuttles to T2 are every hour on the hour, and every half hour for a two hour period (6-8:00 or 7-9:00 a.m. - Sorry don't remember).
The room was clean, the shower was good, and the bed was comfortable. However, the noise of the planes made it difficult to sleep.
The restaurant buffet for dinner or breakfast was very expensive so I didn't bother. The food menu in the bar was mostly western-style food and very expensive. The bar had several beers on tap, including a couple of my favourites - also expensive. There is nothing around the hotel (it's in the middle of a parking area, it seems) so there is little choice. The 24-hour convenience store in the lobby had instant noodles but that's about it for food. Not even any bread snacks or sandwiches. Coffee is available at the bar starting from 7:00 a.m., so if you are taking the 7:00 or earlier shuttle, forget that. My booking on Trip.com said it was supposed to include free use of the sauna and a gift (from Olive Young?). Neither of these were mentioned by the staff when I checked in.
Ochir
Superior Room With 2 Single Beds
Stayed in Oct 2024
Couples
3 review
4.7/5
Amazing
Posted on Oct 15, 2024
We arrived at 11 pm so we didn't have free transfer however we used airport bus shuttle between terminals and bus stop is located near the hotel.
And we used free shuttle for reaching airport in the morning.
Great hotel for relaxing and sleeping after long trip.
YFY
Superior Room With 2 Single Beds
Stayed in Mar 2024
Family
9 review
4.0/5
Very Good
Posted on Apr 5, 2024
The room is clean with comfortable mattress. Athough the location is not ideal, hotel shuttle bus is available. Reserve plenty of time as the shuttle bus is only available once in an hour.
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Munx zaya
Superior Room With Double Bed
Stayed in Mar 2024
Business travelers
90 review
4.0/5
Very Good
Posted on Apr 1, 2024
Nice big rainforest shower.
Friendly and helpful service at reception from Bella.
Has some good facilities - restaurant, bar, small e-mart 24 hours, gym, and a nice modern sauna and spa area.
Easy to get to with free shuttles but its in the middle of a huge car park so nothing at all else around - convenient overnight option only.
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Guest User
Superior Room With Double Bed
Stayed in Sep 2024
Business travelers
69 review
5.0/5
Outstanding
Posted on Dec 1, 2024
A quite nice hotel. If you need to fly out of Terminal 2 early in the morning then I would definitely recommend. Rooms are comfortable.
S F Y
Superior Room With Double Bed
Stayed in Mar 2024
Business travelers
1 review
4.5/5
Great
Posted on Mar 11, 2024
There are shuttle bus services , ( my flight was laded at T1 ) between airport T1 to Hotel ( T2 area) , easy to find it ( Exit door Nr 3, cross the street ) , every hours there is one bus , it take 15 -20mins. Hotel room clean and quiet , restaurant at lobby also OK. general Good .
Response from Property: We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.