Home Inn Plus (Shanghai Railway Staion Yanchang Road) Guest Reviews
4.7/5
Outstanding
1464 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1464)
Positive reviews(1415)
Reviews with photos/video(133)
Easy to get around(191)
Convenient location(145)
Friendly front desk staff(133)
Classy environment(94)
Close to metro(80)
Delicious breakfast(31)
Strange smell in room(19)
Negative reviews(48)
Anonymous User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Everything was great, a perfect trip.
Response from Property: 尊敬的賓客:您好!感謝您的再次入住並留下您的寶貴評論,很高興能給您帶來愉快的入住感受,我們將再接再厲,用更親切更貼心的服務讓更多的賓客感受“如家”般的温暖輕鬆!希望您一直陪伴我們,見證我們不斷的成長,恭候您的再次光臨!祝您闔家幸福,身體安康!酒店總經理:chenhongxia
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Solo travelers
10 review
5.0/5
Outstanding
Posted on Oct 6, 2024
ok。。。
Response from Property: Dear guests, hello! Xiaoru will definitely work hard and work harder, which will make his master look at Xiaoru with admiration and look forward to his coming again!
Guest User
Business Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
The hotel has convenient transportation and parking. You can also store luggage. The front desk clerk is enthusiastic. The hotel has a rich breakfast. If you like, you can make reservations in advance and there are discounts.
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Response from Property: 尊敬的賓客您好,感謝親的用心點評我好感動,親的好評讓我們動力滿滿,今後一定砥礪前行,不足的地方努力改進,爭取更飽滿的精神迎接您的到來!祝您天天都有好心情,生活美滿哦!酒店總經理chenhongxia
Qingpinkafeiweigengnong
Superior Double Room
Stayed in Nov 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Nov 25, 2024
I changed my trip to Shanghai temporarily. I chose this hotel on Ctrip on the high-speed rail. It was very close to the subway entrance and exit, which was convenient for luggage. The room was large and clean, with good sound insulation. The breakfast was delicious. The check-in and check-out were fast. The service staff had a good attitude. I will stay again👍
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Response from Property: 非常感謝您抽出寶貴的時間給我們點評,給我們小夥伴鼓勵,衹要您住的舒心,我們就很開心了。回覆人酒店總經理chenhongxia
babadada
Superior Room (2 beds)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on Nov 17, 2024
In order to complete a group assignment for my child and his classmates, I specially booked an hourly room. It was my first time staying in Home Inn, and it felt much better than I imagined. The price was not expensive either.
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Response from Property: Thank you for your thoughtful review. I am very touched. Your five-star praise gives us full motivation. We will forge ahead in the future, work hard to improve the shortcomings, and strive to welcome you with a fuller spirit! I wish you a good mood every day and a happy life! Reply to Chen Hongxia, General Manager of the Hotel
Mengjie2233
Superior Room (2 beds)
Stayed in Nov 2024
Couples
60 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I stay here every time I come to Shanghai. It's close to the subway and convenient to go everywhere!
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Response from Property: 尊敬的賓客您好,感謝親的用心點評我好感動,親的好評讓我們動力滿滿,今後一定砥礪前行,不足的地方努力改進,爭取更飽滿的精神迎接您的到來!祝您天天都有好心情,生活美滿哦!酒店總經理:chenhongxia
Guest User
Guestroom (2 beds)
Stayed in Nov 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Not bad, opposite the hospital, near many snack streets. The hotel is also very clean. Worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for your review and our meeting. We will serve you more enthusiastically, harder and more professionally! We also hope to get your continued attention^-^General Manager: ChenHongXia
Guest User
Family Room
Stayed in Nov 2024
Family
1 review
1.7/5
Posted on Nov 5, 2024
The family room we stayed in had to walk a long way, but it felt like it was next to the garbage. We couldn't open the curtains to get some sun in the daytime, and we could see the construction work outside. I don't know how this room was designed. The phone in the room didn't work, and we couldn't get through to the front desk. When we asked the waiter to borrow a quilt at night, he asked us to put it on ourselves. What kind of hotel and service is this? This is the worst hotel I've stayed in so far, and I won't stay there again. Bad review!!!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at the Home Inn Select Railway Station Yanchang Road Subway Station. We are deeply sorry to see your feedback. The hotel has trained all employees on customer service awareness and conducted all inspections of electrical equipment. Xiaoru will definitely be more diligent in future work. We are meticulous and rigorous to prevent similar situations from happening again. We look forward to your next stay and wish you a happy life and good health!
Baerzakemingming
Business Double Room A
Stayed in Oct 2024
Booked for others
16 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The staff was very welcoming. I called to ask if I could delay check-out for my friend because he had to go to the hospital to get a report. The front desk immediately agreed. Thank you very much.
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Response from Property: Dear guest, thank you for your stay and review. We always believe that a good reputation must come from the most sincere satisfaction of the guests. At the same time, we are honored to provide you with the most considerate service and comfortable environment. Remember to let your friends come and experience it too! ---General Manager: chen hong xia
Guest User
Superior Double Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
It was my first time staying at Home Inn Select. It was really good. It was very close to the subway station. It was very convenient to go out and come back early and late these days. It was also close to the train station. The ladies at the front desk were very considerate. They would remind and provide toothbrushes. Check-in was very fast. They would also help to look after valuables. The room service and restaurant were also very good. They would tidy up the room and basically change it. There were many dishes if you went to the restaurant early. The aunt in the restaurant was also very enthusiastic. There is a laundry room and an ironing machine here. If you come to play, you can iron your clothes. It is very convenient. There are also some milk tea shops and breakfast shops nearby. It was a real experience for three days and two nights!
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Home Inn Select Shanghai Railway Station Yanchang Road Subway Station! We are deeply encouraged by your recognition of the hotel's facilities and services. It has always been the goal of every employee to work hard to provide every guest with a comfortable experience. We will continue to work hard to provide every guest with considerate service and pleasant enjoyment. All hotel staff warmly await your visit again! Hotel General Manager: ChenHongXia
Zhizhi
Superior Room (2 beds)
Stayed in Oct 2024
Family
2 review
2.7/5
Posted on Oct 18, 2024
The room was stuffy, the soundproofing was a bit noisy, the customer service attitude was a bit unproactive. There were visible cigarette butts and ashes in the corridor and elevator entrance, and there was heavy smoke in the elevator, the air quality was not good!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing Home Inn Select - Railway Station Yanchang Road Subway Station Store and leaving your valuable comments despite your busy schedule! We apologize for not being able to arrange a quiet and satisfactory room for you. If you have any comments or needs during your next stay, please be sure to tell us and we will do our best to solve them. The hotel attaches great importance to every guest's stay experience. All hotel staff sincerely look forward to your next visit!
Guest User
Superior Double Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 16, 2024
The hotel is in a great location, very close to the subway station, and there are many places to eat outside. The room is quite large, and you can see the Shanghai Tower~
Breakfast is also good, with both Chinese and Western food. There is also a free laundry room and dryer, which is very convenient.
Original TextTranslated by Google
Response from Property: If we can get your affirmation, we will definitely live up to your expectations, work harder, and serve every guest with heart. We are here to wish you happiness every day and everything goes well ~ Respondent Chenhongxia, general manager of the hotel
He·ruoyu
Business Double Room A
Stayed in Oct 2024
Family
32 review
5.0/5
Outstanding
Posted on Oct 18, 2024
Very satisfied, convenient transportation! Complete surrounding facilities.
Time is really an intriguing thing
Ten years can show the coming and going of spring and autumn
Hundred years can show birth, aging, sickness and death
Thousand years can show the change of dynasties
Ten thousand years can show the change of stars
Original TextTranslated by Google
Response from Property: "尊敬的賓客您好:感謝您入住如家精選上海火車站延長路地鐵站店!非常感謝您入住酒店及對酒店服務的認可。酒店全體員工再此對您一直以來的大力支持與幫助表示由衷的謝意。我們也將更加勤奮的努力工作,不辜負您及大家對我們的期望及信任。期待您的再次光臨,謝謝!酒店總經理:ChenHongXia"
WANZI028
Business Queen Room
Stayed in Sep 2024
Family
4 review
4.0/5
Very Good
Posted on Sep 20, 2024
Environment: OK
Service: OK
The location is very good, there are many food nearby. The room is OK. It just smells a bit. The air conditioner is a bit dirty. I told the front desk and the front desk service was good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, I am very sorry that I could not give you a perfect stay experience. We will carefully adopt and implement your opinions. Please believe that we have been working hard. If we make any mistakes, we will be responsible and work hard to satisfy you. Thank you for visiting me and I look forward to experiencing our progress next time you stay... General Manager Chenhonxia
Gelagongnimengzi
Business Queen Room
Stayed in Sep 2024
Other
2 review
4.7/5
Amazing
Posted on Sep 7, 2024
Accompanying my mother to be hospitalized in the Tenth Hospital, in order to get to the ward before the doctor's rounds at 7:45, I chose this Home Inn to stay for a few days. The layout of the front desk is simple and bright, which is a good impression. The equipment in the room is clean and hygienic. There is also a self-service laundry room on the second floor, which is especially convenient for summer travel. The only drawback is that the ventilation equipment in the bathroom is turned off when the door card is pulled out. When I returned to the room at night, the room was a bit stuffy and had a bit of smell.
Original TextTranslated by Google
Response from Property: """Dear guests: Thank you for staying at Home Inn Select Shanghai Railway Station Yanchang Road Subway Station! Thank you very much for staying at the hotel and for your recognition of the hotel. All hotel staff will continue to work hard to improve service quality and enhance business skills to We will provide better service in return for your strong support and help. The hotel will strengthen the comprehensive investigation of noise in hardware facilities and strengthen maintenance and upkeep. Thank you! Hotel General Manager: chen hong xia"