Hotels Near Atelier Figurart in Hamburg

The hotel is in itself OK, the price cannot be expected too much. But the situation is the horror. The hotel is in the ghetto and you cannot rely on the accommodation in the darkness alone (I had a pepper spray in my hand and ran to the end). On the street it is noisy and there are homeless, prostitutes and junkies everywhere, probably also dealers among them... The area is absolutely dangerous and criminal. (Googlet just once St. Georg and Steindamm) Unfortunately I had to pay 3 nights in advance when I wanted to leave after the first night, (I would have left the same day, If I hadn't been too scared to get in the dark quarter to the street) I didn't get a cent back, no insight from the staff came..... I hope there are some people who are so smart and read the reviews before booking the hotel, the error will definitely never happen again. :)

This was my first visit to Hamburg with a friend as a short city break, coming from the UK. This hotel was perfect to meet our needs which was to have a) a good location, b) a comfortable room, and c) a decent breakfast. I would recommend the hotel for other tourists. ROOM: Neat and tidy with comfortable beds. The bathroom was also of a good standard. 5/5 LOCATION: Located a 5 minutes walk away from the main train station and a 10-15 minutes walk from the main square and town with bars and restaurants. 5/5 BREAKFAST: A nice selection of different continental offerings, very modern and clean environment too. 5/5 SERVICE: Very smooth check in process with room cards working as expected. We were even provided with a free pass for ALL Hamburg buses and trains (U and S). This was an unexpected benefit which meant the trip back to the airport was covered. Staff were helpful and no issues to mention 5/5 If you are looking for a well located place to stay as a B&B in Hamburg, this hotel is a good option.

Stayed in a single room, then switched to a 6 man dorm on the final night as it was Sunday and was expecting it to be very quiet. The single rooms are spartan and there is not even a chair, just some little stuffed stool. The issue in Hamburg is that accomdation is expensive in the city. For the same money, you could stay at a very nice 3 star hotel in many European cities! The 6 man dorm seemed quiet and ok, and then I noticed the issues. There were beer stains on the floor that acted as adhesive for my shoes. Crumbs and discarded sweet rappers in and around the bed. I had the room to myself so didn't complain. Settled for a decent night's rest. That's when someone came in at midnight (Sunday) and loudly stomped around, turning on all of the lights. They then took a shower and took their merry time settling into bed... For the price the rooms are not up to scratch. However, there aren't many ”cheaper” alternatives in Hamburg and the hostel (that charges hotel prices) know this. The check-in service was tedious and there's a queue at check in time. When I switched rooms to the 6 man dorm I said I wanted an early checkin to the that room if possible, and on the quiet side of the building (non motorway). They said no problem. Then, when I went to the room, it was of course on the noisy side. Went back and had to wait a couple hours longer before I could access the quieter room that I had asked for. The customer service is not great. They'll ask for your booking number even after you tell them your name. I did not feel like digging around for the number so I said my name and they searched for it (much to their distain probably).

Everything was fine. Before I checked out on the last day, I was in the bathroom. Suddenly, I heard the cleaning staff didn’t press the doorbell and came in without knocking the door. It was almost..., I thought about cleaning and it was very hard. Just put a few euros as a tip. Once this happens, the direct consumption is taken away, which is really almost

Hmmm, it’s a near-brand-new hotel… and it shows. The room and bathroom were immaculate. In fact, the huge shower room felt quite palacial. Lots of glitches that I’m sure will be addressed over the next couple of months. (1) Nespresso machine sits perfectly on a cabinet but there is no electrical socket so the machine had to be moved onto the floor across the room. (2) No milk/creamer, so we had to trek to reception. (3) Safe inoperable as it was locked shut (4) Despite given two room keys we were advised that we should always use the same one for the lifts otherwise it causes problems. Great location so close to the station. Lovely breakfast - very typical Novotel selection. Definitely recommended

Super service, only the drinking machines were cold/heat had problems, but this may be because not so many guests were expected. There could still be work on it. The employees have been curved to meet the guest. Praise the brave rank. If we travel back to Hamburg, we will check in back to this hotel. Oh, what to mention: Super connection to S1 and U3, which drive in all directions

I booked this lovely property with miles, but cash rates are typically very reasonable. I enjoyed my stay greatly. The atmosphere felt fresh and new (as if the hotel had been recently constructed), the location is within walking distance to the subway station and Miniatur Wunderland, and the service is very kind and helpful. Thinking back on it, I hope I didn’t sound too entitled when I was asking every two hours if there was a room available for early check-in (I hadn’t slept the night before!). The staff were so patient and accommodating. I loved them. The rooms were everything I needed for a one-night stay, and then some. My request for a courtyard-facing room was granted, and I slept with the utmost bliss. Cleanliness was apparent throughout the room and lobby areas. The space I was given was large, comfy, and workable for someone in an electric wheelchair. I shall leave by mentioning one thing I wasn’t aware of—the holiday of Pentecost is apparently a huge thing in Germany. While this brought awesome advantages like zero traffic and a feeling as if Hamburg was a ghost town I had to myself for a day, it also meant the on-site restaurant was closed (and most other restaurants). Not complaining—just FYI if you’re visiting in early June! Thanks for the best stay I could ever ask for!

As I travel very frequently for leisure and business I have a broad frame of reference. This hotel has positively surprised me. Many hotels still use Covid as an excuse to strip down their service. Not this one: extremely friendly, helpful and anticipating reception staff (big compliment and thank you to Uwe Ahlburg at the reception - one of a kind customer oriented top professional - really OUTSTANDING). You get water, slippers and full amenities in your room. They offered a second bottle at check in just in case that you dont have to walk down again. Hotel still offers desinfection everywhere. Room is clean and was desinfected. Beds are very comfy, room not huge but big enough, bathroom has sufficient space to deposite all items, light is good and magnifying mirror is effective. Only item to improve is the coffee was only decaf and not sufficient milk powder and I could hear a bit from other guest through connection door. Check in and out very effective. Asked for a taxi in a hurry and staff walked over for me to get it as fast as possible. Its not a luxury 5 Star super fancy place but if back in HH I’d still prefer it over those as in the end service makes the difference and not the price / look of the furniture. Excellent value for money.

This is one of the better hotels I've ever stayed: modern and tidy room, well equipped fitness, excellent wellness area (2 saunas and 1 steam bath) and very good food. It's located in an industrial neighbourhood, but it's quiet at night and easy to reach the highway.

We found this great small hotel in New Wulmstorf and we were very happy to find a so beautiful and tasty house. The rooms are spacious, very nicely furnished and absolutely clean. Although our room was on the Bundesstraße, we have not got anything from the street, thanks to the multi-glass windows. The room is with a small Nespresso machine so you can make a coffee in the morning and enjoy it relaxedly in bed. The bathroom is also well cut. The shower with glass doors is large and there is no water running out when doing the shower - which is unfortunately often the case in many hotels. The staff are very premature, polite and helpful. As our relatives live nearby, we will certainly visit this pleasant hotel more often.