Reichshof Hotel Hamburg Reviews

Response from Property: Dear Guest,thank you very much for your wonderful and detailed feedback.We are delighted to read that you enjoyed our central location directly opposite the main train station and found it convenient and easy to reach. It is especially rewarding to hear that you experienced the atmosphere of our hotel lobby so positively and felt it offers a calm and distinctive contrast to the lively surroundings outside.Your kind words about the overall ambience are greatly appreciated and will be shared with our team.We would be very happy to welcome you back to the Reichshof Hamburg on your next visit to Hamburg.Kind regardsSusanne WestermannOnline Reputation Manager

Response from Property: Dear Guest, thank you very much for taking the time to share your feedback and for your kind words regarding the overall experience at our hotel. We are pleased to read that you enjoyed your stay and appreciated many aspects of our service. At the same time, we would like to address your comment regarding room allocation. Please understand that room assignments are made based on availability and operational planning, and we are not able to take cultural or nationality-based preferences into account. We kindly ask for your understanding that we treat all guests equally and with the same level of respect, and room numbers are assigned without reference to such considerations.Regarding your comment about our breakfast offering, we appreciate your honest feedback. Our breakfast selection is designed to reflect a broad international mix in addition to traditional German items, and we regret that it did not fully meet your personal taste preferences. Your comment is valuable to us as we continuously review how we can further improve variety for our international guests. We are very happy to hear that, aside from these points, you enjoyed your stay with us. We would be delighted to welcome you back to the Reichshof Hamburg in the future. Kind regards, Susanne Westermann - Online Reputation Manager

Response from Property: Dear Guest,thank you very much for your fantastic review and for sharing your experience at the Reichshof Hamburg.We are delighted to hear that you enjoyed your stay so much and especially appreciated our breakfast, the friendly service from our team, as well as our gym and sauna facilities. It is also wonderful to know that our central location next to Hamburg Central Station and the nearby cafés made your visit even more convenient.Your kind words about your cozy and beautiful room and your overall recommendation mean a great deal to us. Feedback like yours is a wonderful motivation for our entire team.We would be very happy to welcome you back on your next visit to Hamburg.With best regards from the Reichshof HamburgSusanne WestermannOnline Reputation Manager

Response from Property: Dear Guest,thank you very much for your kind review and for sharing your impressions of your stay at the Reichshof Hamburg.We are delighted that you enjoyed your overall experience with us, especially our excellent breakfast and the convenience of our central location next to the train station and theatre. It is always a pleasure to hear that our location makes exploring Hamburg so easy for our guests.At the same time, we appreciate your honest feedback regarding the size of your room. Due to the historic layout of our building, our rooms do vary in size, but we are glad you still felt comfortable during your stay.We would be very happy to welcome you back to the Reichshof Hamburg in the future.With best regards from HamburgSusanne WestermannOnline Reputation Manager

Response from Property: Dear Amsterdanny,thank you very much for your wonderful review and for sharing your impressions of your stay at the Reichshof Hamburg.We are delighted that you enjoyed the unique character of our historic luxury hotel, as well as our central location in Hamburg. It is especially nice to hear that you appreciated the lively atmosphere in our bar, which is also a popular meeting place for local guests.Your kind words about our friendly and helpful staff and your modern, clean room mean a great deal to us and are a great motivation for the entire team.We would be very happy to welcome you back to the Reichshof Hamburg on your next visit to the city.With best regards from HamburgSusanne WestermannOnline Reputation Manager

Response from Property: Dear Guest, Thank you very much for taking the time to share your detailed feedback and for choosing to stay with us again. We are delighted to hear that you appreciated our great location near the train station, our delicious breakfast, and the helpfulness of our staff. It is especially wonderful to know that our team could assist you with a complimentary late check-out to make your stay more comfortable. At the same time, we sincerely apologize that the room on the 6th floor did not fully meet your expectations. We understand that the sloped ceiling in the attic-style room may have been inconvenient, and we truly appreciate your understanding and honest feedback. Please feel free to let us know your room preference during your next booking, and we will do our very best to accommodate you on a different floor. We are very happy to hear that you would stay with us again, and we look forward to welcoming you back for an even more enjoyable experience in the future. Best regards, Susanne Westermann -Online Reputation Manager

Response from Property: Dear Guest, Thank you so much for your wonderful review and your kind recommendation. We are delighted to hear that you enjoyed our central location opposite the station, the welcoming atmosphere of our entrance area with restaurant and bar, and the beautifully decorated rooms. It is especially rewarding to know that you appreciated the comfortable bed, fantastic shower, delicious breakfast, and the friendliness of our staff. Your positive feedback means a lot to our entire team, and we are very happy that we could contribute to making your stay in this fantastic city so enjoyable. We truly look forward to welcoming you back again soon. Best regards, Susanne Westermann -Online Reputation Manager

Response from Property: Dear guest, thank you very much for your wonderful review. We are delighted to hear that you were impressed with every aspect of your stay. We are already looking forward to welcoming you back to the Reichshof soon. Warm regards from the Reichshof, Susanne Westermann – Online Reputation Manager

Response from Property: Dear Guest, thank you very much for your wonderful feedback and your positive review. We are delighted that you have highlighted, in particular, our central location right next to the main railway station, the cleanliness of our hotel, our breakfast and the high-quality toiletries from Le Labo Santal 33. Your praise is a great source of motivation for our entire team. It is also particularly lovely to read that you can imagine staying with us again on a future visit to Hamburg. That is the greatest compliment we could receive. We are already looking forward to welcoming you back to the Reichshof Hamburg. Kind regards, Susanne Westermann – Online Reputation Manager

Response from Property: Dear Guest, thank you very much for your wonderful feedback. We are truly delighted to read that the Reichshof Hamburg is your absolute favorite hotel in the city and that you enjoyed our rooms as well as our breakfast. Your kind words are a great motivation for our entire team. It would be our pleasure to welcome you back again on your next visit to Hamburg. Kind regards, Susanne Westermann - Online Reputation Manager

Response from Property: Dear Guest,thank you very much for your wonderful review and for sharing your impressions of your stay at the Reichshof Hamburg.We are delighted that you enjoyed the unique character of our historic building, the quality of our amenities, and especially our Le Labo toiletries. It is also great to hear that the size and comfort of your room, as well as our central location right next to the main train station, contributed positively to your stay.Your kind words are a great motivation for our entire team. We are especially pleased to read that you wished you could have stayed longer – that is truly the best compliment we can receive.We would be very happy to welcome you back soon for another, hopefully longer, stay in Hamburg.With best regards from the Reichshof HamburgSusanne WestermannOnline Reputation Manager

Response from Property: Dear Guest,thank you very much for your wonderful review and for choosing the Reichshof Hamburg for your return visit.We are delighted to hear that you enjoyed your stay with us once again and that your booking experience through Trip.com was smooth and convenient. It is especially rewarding for us to know that you appreciated our central location next to the main train station, the impressive atmosphere of our historic building, and the warm and helpful service provided by our team.Your kind words about our well-equipped rooms and, in particular, our breakfast mean a great deal to us – it is always a pleasure to receive such enthusiastic feedback.Most of all, we are very happy to hear that you would recommend us 100% and plan to return again. That is the highest compliment we could wish for.We look forward to welcoming you back to the Reichshof Hamburg very soon.With best regards from HamburgSusanne WestermannOnline Reputation Manager

Response from Property: Dear Guest,thank you very much for your wonderful and concise review, and for your continued loyalty to the Reichshof Hamburg.We are truly delighted to read that our hotel on Kirchenallee is your first choice when staying in Hamburg. Your words “everything was perfect” are a great compliment for our entire team and a strong motivation for us to keep maintaining our high standards.We look forward to welcoming you back again very soon at your “home in Hamburg”.With best regards from the Reichshof HamburgSusanne WestermannOnline Reputation Manager