To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.3
Service3.3
Cleanliness3.4
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All reviews(28)
Positive reviews(15)
Reviews with photos/video(3)
Negative reviews(3)
Manny
Standard Double Room
Stayed in Dec 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Dec 11, 2024
Very warm and Apollo was very helpful, the location is incredible very near than HOF Hamburg
jevgenijs pavluciks
Standard Apartment
Stayed in Nov 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Nov 13, 2024
Nice quiet place, near train station, a lot of shops and restaurants near
Iaroslav
Standard Double Room
Stayed in Nov 2024
Solo travelers
1 review
3.2/5
Posted on Dec 17, 2024
decent place for it's price, but I won't go there one more time
Anonymous User
Standard Apartment
Stayed in Apr 2024
Couples
18 review
3.5/5
Posted on Apr 3, 2024
We don't know have to go to other hotel to check in and get the key. It would be great to have the information when making the booking. It's really annoying when we have late arrival and rainy day, we still need to carry our luggage to other hotel and come back.
Also, they have few homeless sitting in front of the entrance. They are nice and polite but I still feel unsafe.
I have paid for the Breakfast, but the reception said didn't see it in my booking. He was kind and maybe can feel that I am already exhausted and anger. He just gave me a Breakfast voucher and WiFi password. If not I think I will have a long waited until he found out the package until midnight.
Breakfast have to go to the hotel which we have checked it.
Marjory
Standard Double Room
Stayed in Jul 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 8, 2023
The stuff is kind, the room really clean and organised. For me wasn’t a problem, but a person who can’t sleep with noise must look for another place.
JYUN YI
Standard Apartment
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
The room is spacious and clean. It is very close to the station and has convenient transportation. The toilet is relatively high and a small stool would be more comfortable. There are signs posted at the accommodation location, and you need to go to the nearby Graf Moltke hotel to collect your keys when checking in.
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Guest User
Standard Apartment
Stayed in Feb 2024
Family
17 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Apartment type, simple single room with twin beds, which can be divided into two single beds by yourself. Breakfast is a minute away on the second floor of another hotel. Breakfast is very simple, bread and sausages. You can cook, there are kitchen utensils and refrigerators, but there is no microwave, range hood, or oven. There is no elevator.
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6/9
yo_k_o
Comfort Apartment
Stayed in Apr 2024
Family
2 review
3.7/5
Posted on Apr 19, 2024
The space is so big, it's really like an apt. It has a toilet and a kitchen. There are two rooms, each with 2 single beds pushed together. Clean management. But it's definitely not the new decoration in the picture, it's just the red carpet. Family This area is really hard to choose. There are many homeless people walking around, and there are middle-eastern aunts asking people for money. At night, a man walked up to the door of the building and was almost scared to death.
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Francesco L. Italia
Standard Double Room
Stayed in Feb 2024
Solo travelers
5 review
2.2/5
Posted on Mar 27, 2024
Very bad experience. Wasted an evening trying to find where to find the keys. I don't recommend
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Guest User
Comfort Apartment
Stayed in Feb 2024
Travel with friends
1 review
3.2/5
Posted on Mar 27, 2024
very good however a hassle to collect the keys it's not the hotel in the place indicated
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Guest User
Comfort Quadruple Room
Stayed in Sep 2023
Travel with friends
1 review
3.5/5
Posted on Sep 5, 2023
The hotel is clean but lacks slippers and the wifi here is very bad. I couldn't connect while I was here. Not too disappointed because the price is suitable for the service here
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Guest User
Standard Apartment
Stayed in Dec 2024
Solo travelers
2 review
4.5/5
Great
Posted on Dec 9, 2024
Die Unterkunft liegt direkt am Hauptbahnhof. Jedoch hat sie keine eigen Rezeption, wie aber weder aus der Beschreibung, noch der Webseite hervorgeht. Auch an der Unterkunft selber befindet sich keinerlei Hinweis. Beim Anruf unter der angegebenen Nummer landete ich zunächst bei einem unmittelbar gelegenen Hotel der Novum Gruppe.Dort versuchte mir der ahnungslose Rezeptionist zu helfen. Dieser fand dann heraus, dass ich bei einem anderen Hotel,ebenfalls unmittelbar zur Unterkunft und zur Novum Gruppe gehörend einchecken musste. Der Check in ging dann unproblematisch , das Frühstück wurde am nächsten Morgen auch hier eingenommen und war ok. Das Wasser aus der Dusche war jedoch nur lauwarm, der Rest des Appartements aber sauber und angenehm. Ach ja, die drei ************** die mit ihrer Crackpfeife morgens im Eingangsbereich warteten waren höflich und liessen mich ohne weiteres zum anderen Hotel hinübergehen.
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kellysheng
Standard Apartment
Stayed in Nov 2024
Business travelers
27 review
5.0/5
Outstanding
Posted on Nov 29, 2024
出差入住滿意
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Madde85
Stayed in Jul 2024
Family
2.0/5
Posted on Jul 9, 2024
The place itself is ok. It's a bit worn out but clean. Breakfast is not worth the price. It's close to the central station and transport in general which is nice. However, the area is shady and I would not reccommend families to stay here. Too many people living on the street with mental issues and drug issues. We stayed wih our kids here and it did not really feel safe.
Guest User
Stayed in Feb 2023
Travel with friends
1.0/5
Posted on Feb 20, 2023
It’s horrible to be honest I never see that The place was really small not as you can see on booking plus was very old the floor it’s noisy when you walking the wall we’re damaged I got injured cause the Frege was placed under the Gaz not safe to open it I really don’t recommend this place plus I payed 304 euros for 3 night I wouldn’t pay even 20 euros per night horrible horrible really disappointed 😔😔😔😔😔