Holiday Inn Hangzhou Xiaoshan International Airport (Airport Xintiandi) Guest Reviews
4.7/5
Outstanding
1406 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1406)
Positive reviews(1366)
Reviews with photos/video(345)
Easy to get around(197)
Friendly front desk staff(157)
Offers pick-up/drop-offs(123)
Close to airport(107)
Delicious breakfast(80)
Large rooms(77)
Awesome gym(7)
Has facilities for children(5)
Negative reviews(40)
Krishna Govindasamy
Holiday Inn Superior Double Room
Stayed in Jun 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Continue my 2nd day stay here. Room is comfy and toilet has everything you need
Response from Property: Dear guest, hello! Thank you for your feedback on Airport Holiday. The hotel is located in the Airport New World complex in the Airport area of Hangzhou Xiaoshan International Airport, and is surrounded by dining, shopping, leisure and entertainment facilities. If you have any needs during your stay, you can dial "0" and we will be at your service at any time. Hangzhou Airport Holiday Hotel looks forward to seeing you again!
Mei-mei
Holiday Inn Superior Twin Room
Stayed in Apr 2024
Family
13 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The hotel is clean and the service is good. Especially there is pick up and sending to airport service. Recommended
Response from Property: 尊敬的賓客,您好!感謝您對空港假日的好評。酒店位於新天地綜合體內,距離杭州蕭山國際機場僅4公里,利用通行證穿梭於機場隧道,僅需15分鐘即可抵達機場,24小時提供免費機場接送服務僅需提前預約。非常期待您的下次入住!
isFEISARfair?
Holiday Inn Superior Double Room
Stayed in Oct 2023
Solo travelers
4 review
4.5/5
Great
Posted on Oct 8, 2023
A very solid choice for those who don’t want to book a hotel in downtown while also being quite a nice hotel for its price range.
Response from Property: Dear guests, hello! Thank you for your review of Airport Holidays. The hotel is located in the Xintiandi complex, only 4 kilometers away from Hangzhou Xiaoshan International Airport. You can use the pass to shuttle through the airport tunnel and arrive at the airport in just 15 minutes. Free airport shuttle service is provided 24 hours a day and only requires an advance reservation. Looking forward to your next stay!
hendra
Holiday Inn Superior Double Room
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 23, 2023
nice place. so happy be here... the staff so friendly..
Response from Property: 尊敬的賓客,您好!感謝您對空港假日的好評。酒店為您提供了免費的健身中心、室內游泳池、室內保險箱、小冰箱、洗衣、熨衣、夜床、叫醒等設備服務,同時酒店三樓還提供中、西式餐飲服務,浙美味中餐廳的經典杭幫菜系帶您領略浙江飲食風情;既是商旅及飛客出行的首選,也是家庭短途度假的理想目的地。期待您再次光臨,體現不一樣的主題風格!
Guest User
Holiday Inn Superior Double Room
Stayed in May 2024
Couples
19 review
5.0/5
Outstanding
Posted on Jun 2, 2024
There are lots of restaurants in the area. Good location
Response from Property: 尊敬的賓客,您好!感謝您對空港假日的好評。酒店位於杭州空港新天地商圈內,吃喝玩樂一應俱全。酒店旁邊杭州地鐵7號線已開通,從蕭山國際機場衹需一站永盛路H出口向前步行50米即可到達酒店(全程約10分鐘)。歡迎您再次入住,祝您旅途愉快!
Tjas
Holiday Superior Room (2 beds) (Non-Smoking)
Stayed in Mar 2024
Family
9 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Free shuttle from airport is a bonus.
Near airport. Clean room.
Response from Property: Dear guests, hello! Thank you for your review of Airport Holidays. The hotel is located in the Xintiandi complex, only 4 kilometers away from Hangzhou Xiaoshan International Airport. You can use the pass to shuttle through the airport tunnel and arrive at the airport in just 15 minutes. Free airport shuttle service is provided 24 hours a day and only needs to be reserved in advance. Looking forward to your next stay!
Eza Maira
Holiday Inn Superior Double Room
Stayed in May 2023
Business travelers
851 review
5.0/5
Outstanding
Posted on May 17, 2023
All good. Nice hotel. Clean room. Slow check in due to checking guest details.
Response from Property: 尊敬的賓客,您好!感謝您對空港假日的好評。在您入住的同時我們還會精心為您準備歡迎水果及次日早鳥早餐。酒店大堂吧還準備了豐富多彩的浙江特產及進口紅酒等,歡迎您前來挑選,您可以通過關注“杭州空港假日酒店”公眾號更深入的瞭解我們,期待您的再次光臨!
ksding
Holiday Inn Superior Double Room
Stayed in Nov 2023
Business travelers
2 review
4.7/5
Amazing
Posted on Nov 14, 2023
IT IS A SUPERB HOTEL AND JUST A STONE THROW AWAY FROM THE METRO. ROW OF SUPER RESTAURANTS.
Response from Property: 尊敬的賓客,您好!感謝您對空港假日的好評。 酒店地處空港新天地繁華地段,有着都市的熱鬧與便捷。酒店三樓還提供中、西式餐飲服務,浙美味中餐廳的經典杭幫菜系帶您領略浙江飲食風情,我們熱忱期待您再次光臨!
guillaume gauthier
Holiday Inn Superior Double Room
Stayed in Sep 2023
Business travelers
5 review
4.0/5
Very Good
Posted on Sep 14, 2023
Staff is very nice
Fast check in
Spacious and clean rooms
Close to airport, a metro station at 50m from hotel, just one station to the airport or 25min by car.
Breakfast really poor and not good for the few things propose compare to most hôtel of this range. I like Chinese food but its not good there. Ok though if you just need a simple noodle bowl for your breakfast.
Response from Property: Dear guests, hello! Thank you for your review of Airport Holidays. The hotel is located in the bustling area of Airport Xintiandi, with the excitement and convenience of the city. The third floor of the hotel also provides Chinese and Western catering services. The classic Hangbang cuisine of Zhejiang Delicious Chinese Restaurant will take you to appreciate Zhejiang’s food style. We sincerely look forward to your visit again!
Guest User
Holiday Inn Superior Double Room
Stayed in Nov 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Dec 7, 2023
All thing i liked shuttle service is very professional
Response from Property: Thank you for your stay. We are Looking forward to your next stay.
Michael Menor
Holiday Inn Superior Double Room
Stayed in Jan 2023
Solo travelers
75 review
4.7/5
Amazing
Posted on Jan 16, 2023
its near yongsheng road mero station exit F
Response from Property: Dear guests, hello! Thank you for your good comments on the airport holiday. The hotel is located in the Xintiandi Business District of Hangzhou Airport, and it has a lot of food, drink and fun. Hangzhou Metro Line 7 next to the hotel has been opened. It is only a 50-meter walk from Exit H of Yongsheng Road from Xiaoshan International Airport (about 10 minutes). Welcome to stay again. Have a good trip!
Therin A
Holiday Superior Room (Double bed) (Non-Smoking)
Stayed in Jan 2023
Business travelers
36 review
4.5/5
Great
Posted on Feb 8, 2023
Good location with airport shuttle.
Response from Property: Dear guests, hello! Thank you for your good comments on the airport holiday. The hotel is located in the Xintiandi Business District of Hangzhou Airport, and it has a lot of food, drink and fun. Hangzhou Metro Line 7 next to the hotel has been opened. It is only a 50-meter walk from Exit H of Yongsheng Road from Xiaoshan International Airport (about 10 minutes). Welcome to stay again. Have a good trip!
Dsmpmata
Holiday Super Deluxe Room (Double bed)
Stayed in Feb 2023
Business travelers
33 review
3.2/5
Posted on Feb 25, 2023
The location is good, the service is also good.the front desk people very kind,.what they can improve is have some western food option for breakfast there was not cereal, not omelletes not orange juice.
Response from Property: Dear guests, hello! Located in the business district, the hotel provides great convenience for guests to eat, stay, travel, entertain and buy. Thank you for your comments on breakfast. We have actively improved it. I apologize for the inconvenience caused. If you have any questions during your stay, you can call "0" to contact your hotel front desk colleagues. We will provide you with the most considerate service. I hope to win your next 5 points with our continuous efforts! Welcome!
Dhaval
Holiday Inn Superior Twin Room
Stayed in Mar 2023
Business travelers
1 review
3.7/5
Posted on Apr 1, 2023
All is Good but requires one English speaking staff for foreign travellers
Response from Property: Dear guests, hello! Thank you for your comments on the airport holiday. We will work harder to improve ourselves. The hotel is located in the Airport Xintiandi Complex of Hangzhou Xiaoshan International Airport, and the surrounding catering, shopping, leisure and entertainment facilities are all available. You can dial "0" if you have any needs during your stay, and we will be at your service at any time. Hangzhou Airport Holiday Hotel is looking forward to your visit again!
Anonymous User
Holiday Superior Room (2 beds) (Non-Smoking)
Stayed in Jan 2023
Couples
5 review
5.0/5
Outstanding
Posted on Jan 19, 2023
Room is warm, comfortable and very clean. Breakfast was very poor but I guess they haven't adjusted their menu for foreign guests yet... didn't even have coffee! So hotel great, staff helpful but don't bother with breakfast if you're expecting any western options!
Response from Property: Dear guests, hello! Thank you for your good comments on the airport holiday. The hotel is located in the Xintiandi Business District of Hangzhou Airport, and it has a lot of food, drink and fun. Hangzhou Metro Line 7 next to the hotel has been opened. It is only a 50-meter walk from Exit H of Yongsheng Road from Xiaoshan International Airport (about 10 minutes). Welcome to stay again. Have a good trip!