Grand Hyatt Hangzhou
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Grand Hyatt Hangzhou
2024 Asia 100 - Scenic Hotels
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
We Price Match
Last booked 2 hrs ago
4.5/5Good·Excellent Location
Facilities: very good
Hygiene: tidy
Environment: relatively good
Service: good
BumimidekuaileyuanquanAll 4,615 Reviews
Amenities
Indoor swimming poolFreeHikingSpaExecutive LoungeFitness RoomPublic ParkingFreeBarRestaurantTaxi booking serviceMeeting Room
All Amenities
Surroundings
Metro: Longxiangqiao
(490m)
Metro: Fengqi Road
(1.0 km)
Airport: Hangzhou Xiaoshan International Airport
(29.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
5
Standard Double Room
1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Garden King Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club Lake View Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club Lake View King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Suite
1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lake-view King Room
1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
West Lake Suite
1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Grand Club Twin Room
2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Grand Club King Room
1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Courtyard Glamping Double Bed Room
1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Lake View Twin Room
2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard Room (2 beds)
2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Garden Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Courtyard Glamping Twin Room
2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
4.5/5
Good
4615 reviews
Verified Reviews- Cleanliness4.6
- Amenities4.5
- Location4.6
- Service4.5
Average for similar properties in Hangzhou
Generdoudaye
November 18, 2024
喜歡自己的朋友歡迎入住。地理位置十分優越。
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Guest User
November 18, 2024
最糟糕的一次入住體驗；首先，入住之前沒人聯繫入住的相關事宜！其次，入住時總枱説可以每晚加699元升級湖景房，結果安排了最角落的一個斜角湖景房，當我到總枱質疑房間不是很滿意時，總枱騙我説邊上其它的房都是套房，但我明顯看到的房間不是全都是套房！這樣的欺騙行為搞得我心情極差！
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Guest User
November 18, 2024
房間一股黴味，換了三個仍然如此，差評！
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Guest User
November 18, 2024
Facilities: The hotel was built in 2018. The facilities are a bit old. There is no smart toilet and the corridor is not ventilated. It feels that the design has the limitations of the times. ⭐️🌟
Health: Not bad, average. 🌤️⛅️
Environment: The hotel is right next to the West Lake. There is a cruise ship dock very close to the door, and you can also use it as a sightseeing bus. It is very suitable for us special forces. Next to it is the commercial district, which is very convenient for eating and shopping. 👍👍👍
Service: The staff of the Grand Hyatt Group are still very online, and the front desk room service is available. 👌👌
🌈Generally speaking, it is at the level of a big hotel, but the room size is small and the price is high, so the price/performance ratio is not particularly high. I think there will be better choices next time I come. ☀️
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Ke0614
November 18, 2024
房間很好，服務滿意
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Guest User
November 17, 2024
價格高很不值
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xmjspa
November 17, 2024
地理位置優越，方便整個景區遊玩
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Guest User
November 17, 2024
This time I came to Hangzhou for a trip, I wanted to take my mother to live better, so I booked the Grand Hyatt Executive Twin Room, which came with breakfast and afternoon tea at the Grand Hyatt on the 8th floor. The morning and afternoon tea tasted good, the steak was delicious, and the waitress at the steak house on the second floor was very enthusiastic. The hotel is located by the West Lake, which is very convenient for visiting the West Lake. The two-day itinerary was also around the West Lake. It was very convenient to see the scenery, go shopping, and eat snacks. The location is excellent! ! ! The big bed is very comfortable, lying on it eliminates the fatigue of walking all day. Lisa at the hotel is also very good. When we mentioned that the air quality in the room was not good, she patiently adjusted the room for us. Because the free afternoon tea was booked in the afternoon of the check-out day, Xiao Liang also helped us delay the check-out until 2 pm. Overall, this trip to Hangzhou ended successfully😊
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Guest User
November 17, 2024
服務很好。地角非常方便：和西湖一街之隔，旁邊就是商業區。唯一大家要小心的事，你覺得你定的是湖景房，其實是沒有什麼景色，尤其是低樓層，伸着脖子也衹能看到西湖的一小角。
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Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding cot: Free |
Children 3–12 years old | Contact hotel |
Children 13–17 years old | CNY 291.50 (approx. CAD 56.46) per person per night |
Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | CNY 99.00 (approx. CAD 19.18) per person |
Children 12–17 years old | CNY 198.00 (approx. CAD 38.35) per person |
Adult | Buffet:CNY 198.00 (approx. CAD 38.35) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2005
- Renovated: 2018
- Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.
The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.
On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.
Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.
For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.
Services & Amenities
Most Popular Amenities
Indoor swimming poolFree
Hiking
Spa
Executive Lounge
Fitness Room
Public ParkingFree
Bar
Restaurant
Taxi booking service
Meeting Room
Multi-Function Room
Secretarial Services
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public AreasFree
Luggage StorageFree
Indoor swimming pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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