Ibis Styles Hotel (Hangzhou East Railway Station Qianjiang New Town) Reviews

The receiption officer helped us to get food of our taste and they were proactive in helping all our needs inspite of the language differences. I m heartful to thanks tgeir gesture toward Indian travellers. Thanks a ton.

The hotel room is cleaned and neat. Except there is no amenities. The reception is helpful if you need anything for directional. The mrt station is located 20 minutes away and you can find some shops for your groceries need and foods just 5 minutes walk. I would recommend this hotel bcos the price is reasonable.

Staff very friendly, room clean, structure no t new but they try their best to keep clean. 15 minutes walk from metro station

The hotel looks clean but rooms smell like cigarettes. Otherwise it was ok

I was looking for a hotel near the train station. Just to sleep for one night. I wish I had stayed at this hotel longer! Don’t be fooled by the surrounding area, this hotel is quite nice! The room was very clean and quiet, it even has a mini fridge. The tv is bigger than average hotel room televisions, the only problem was I could not turn the tv off. I pressed the button many times and it would not turn off so I just slept with it on. Maybe it was just that particular room or I did something wrong? The water pressure of the shower is perfect and the bed is so clean and comfortable! The staff was very kind and professional! This is the perfect hotel to choose in this area!

A budget hotel with bad breakfast menu. Its in a highway so you can imagine the noise throughout the night. The tv was not working and took time to be fixed we had to call services many times. Overall the room was clean and had a back massage chair which was good. I

Everything is good!

Nice place. It’s pretty comfy. I don’t mind and I like how it is

Very Nice

I like

Very satisfied with the stay. The service is warm, thoughtful and careful. The hygiene is clean and tidy. Everyone greets us when they see us. We will come again next time.

Because my son is taking the IELTS exam, I live in Ibis. The location is very good, very close to Zhejiang University Huajiachi Campus. The room is clean, parking is convenient, the attitude of the service staff is really good, and the price-performance ratio is high. I will stay here again next time I have the chance.

I can't stand it anymore. I didn't want to comment. I checked in at 4pm. The first room was 917. I put down my luggage and was about to go to the toilet. I opened the toilet lid. The yellow stain on it was so disgusting that a hair stood up and scared me instantly! What kind of hygiene is this? It's so disgusting. I contacted the front desk to change the room to 927. As soon as I entered the room, I checked the toilet (their house is fully automatic) and found that the toilet plug switch was turned off. I turned it on for him. As a result, I was in the room and nothing could sense it. Every 5 minutes, it would automatically flush once. The sound was very loud! ! ! The first time I contacted the front desk, I was asked to turn on the switch myself every time I went to the toilet, and turn it off after using it, so it wouldn't make noise! ​​I continued to call the front desk and asked the aunt to check it. The aunt also said that maybe the master was not there and left. The third time I contacted the front desk, the female manager said to change another room to the 11th floor. I said okay. At this point, I was already very angry. Then a few minutes later, they called again and said that the toilets in their other rooms were also in the same situation. They said that it might be the same if they changed to another room. I said how could it be possible? The first room I went to was 917. I stayed in it for 10 minutes and the toilet didn't make a sound once! ! ! How could all toilets be like this? There is no logic. Then the manager asked me if I would like to move to room 917 again, saying that the dirty toilet aunt had cleaned it, and asked me if I was willing to go again. Of course I didn't want to, and everyone would feel disgusted! In fact, I didn't want to talk at this point. I was very dissatisfied with the attitude of this hotel in handling the problem. After a few minutes, a male waiter came to take me to another room on the 9th floor. The toilet was fine, but the floor under the sink creaked and the floor was broken, which delayed my rest time for several hours. I changed three rooms, and the room I was given was still a problematic room! I really want to curse. The rooms are all on the elevated side and very noisy! ! ! Double-glazed windows and earplugs are useless! ! I didn't sleep for a night and my spirit collapsed! ! The hygiene and sound insulation of this hotel are really thunderbolts, don't come! ! ! ! And they called you to ask about your stay experience just a few minutes after you checked in! It's really disgusting. I tell you now that the stay experience is very bad! ! Buffet breakfast: Breakfast is also average, not much to eat

I booked a deluxe family suite. The two rooms and beds are very large. There is only one bathroom and TV (not very convenient). It is good to have a massage chair in the room. There is some water leakage in the shower room. I hope repairs can be arranged. I hope that the check-in system can be improved. It was only after 2 o'clock in the afternoon that I remembered to arrange for us to rest in other rooms temporarily (because the guests in the room I booked have not checked out yet). The employee at the front desk also said very reasonably that check-in can only be done after 2 o'clock. Can this employee be more humane? I didn't see that I brought my 80-year-old mother to check in with me. Free parking is convenient and the breakfast is rich and worthy of the price.