Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)

Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou) Reviews

Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)

Second floor, North Gate 1, West Lake International Trade Center, No.235 Qingchun Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)
Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou)
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Home Inn (Wanghu Hotel, Hubin Road, West Lake, Hangzhou) Guest Reviews

4.4/5
662 review
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(662)
Positive reviews(610)
Reviews with photos/video(101)
Average sound insulation(48)
Easy to get around(39)
Classy environment(34)
Friendly front desk staff(34)
Convenient for shopping(29)
Delicious breakfast(11)
Would stay again(10)
Close to metro(8)
Negative reviews(52)
TEERAPAT
Double Room A
Stayed in нояб. 2024 г.
Solo travelers
2 review
5.0/5
Outstanding
Posted on 12 нояб. 2024 г.
so close to west lake 、 nice front counter。
Response from Property: We are very honored to receive your high evaluation. Your satisfaction is our motivation. Thank you for your recognition and we look forward to providing you with excellent service again in the future.
Woshichacha
Business Double Room A
Stayed in нояб. 2024 г.
Family
3 review
5.0/5
Outstanding
Posted on 23 нояб. 2024 г.
very nice
Response from Property: 感謝您的好評，我們將持續努力提供更優質的服務。期待再次為您服務。
Anonymous User
Double Room A
Stayed in нояб. 2024 г.
Other
8 review
4.3/5
Very Good
Posted on 2 дек. 2024 г.
The decoration is relatively new and is equipped with an intelligent system. The decorative windows are opened on the aisle, and the central air-conditioning cannot be adjusted freely, which is a bit uncomfortable in the autumn when the temperature changes.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We will consider improving the room design and are pleased that you recognized our service and location convenience.
Huifeidetuzi
Guestroom (2 beds)
Stayed in окт. 2024 г.
Family
17 review
4.6/5
Great
Posted on 14 нояб. 2024 г.
The room doesn't have real windows, but it has fake windows. If you mind, you should be careful. It doesn't have much impact on going out during the day and coming back to sleep at night. There is voice control in the room, the service is good, there is a travel agency next to the front desk, and the hotel is not far from the West Lake and can be reached on foot.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We will consider improving the room design and are pleased that you recognized our service and location convenience.
NangBird Journey
Double Room A
Stayed in сент. 2024 г.
Couples
9 review
5.0/5
Outstanding
Posted on 9 сент. 2024 г.
Excellent location, close to many tourist attractions and West Lake. The accommodation is clean, no cigarette smell and musty smell. Good service, reasonable price, suitable for all travelers.
Original TextTranslated by Google
6/7
Response from Property: It is an honor to receive your high rating, your satisfaction is our motivation, thank you for your recognition and looking forward to providing excellent service again in the future.
Zhongdingshangju
Double Room A
Stayed in авг. 2024 г.
Other
2 review
5.0/5
Outstanding
Posted on 28 авг. 2024 г.
The room is clean, fully equipped, very clean, the environment is elegant and very close to the West Lake Scenic Area. The service attitude is very good and I will continue to patronize it in the future.
Original TextTranslated by Google
Response from Property: We are very honored to receive your high evaluation. Your satisfaction is our motivation. Thank you for your recognition and we look forward to providing you with excellent service again in the future.
Guest User
Guestroom (2 beds)
Stayed in авг. 2024 г.
Business travelers
2 review
5.0/5
Outstanding
Posted on 23 авг. 2024 г.
The front desk service attitude is very good, the room is clean and hygienic, it is very close to the West Lake, and it is convenient to go shopping. Next to it is Lakeside Yintai in77. You can also go to Wulin Night Market for snacks in the evening.
Original TextTranslated by Google
Response from Property: We are honored to receive your high evaluation. Your satisfaction is our motivation. Thank you for your recognition of us and we look forward to providing you with excellent service again in the future.
Guest User
Superior Queen Room
Stayed in авг. 2024 г.
Family
29 review
3.0/5
Posted on 31 авг. 2024 г.
The hotel is in an old building, inconvenient to get in and out because of the long wait for the elevator, cigarette smell in the hallway, noisy room.
Original TextTranslated by Google
Response from Property: Dear family, I don't want to cause you any trouble. I am also very happy that you choose to stay in our home. Thank you for your trust and support. I will make greater efforts to ensure that you can enjoy the most comfortable service and high-quality conditions next time you come.
Heibaijiheshi
Guestroom (2 beds)
Stayed in авг. 2024 г.
Family
10 review
4.5/5
Great
Posted on 9 авг. 2024 г.
I took my family to West Lake for two days. The hotel is very close to West Lake and the entrance is a bit difficult to find. The room was clean, the facilities were newer, and I slept quite comfortably.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey
Kelaimenglailuowanglan
Double Room A
Stayed in нояб. 2024 г.
Solo travelers
2 review
3.5/5
Posted on 2 дек. 2024 г.
The room is OK, not too big. I was given a very small room at first. I asked to change it, but it was at the corridor, very noisy at night, no bedside, the lights at the door and bathroom were sensor lights, and the bedside light was broken. Other things were OK. It was very close to the West Lake. I booked a room for a competition. It should be very convenient for eating and playing.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We will consider improving the room design and are pleased that you recognized our service and location convenience.
Luo
Superior Queen Room
Stayed in нояб. 2024 г.
Couples
13 review
4.2/5
Very Good
Posted on 23 нояб. 2024 г.
The hotel is just a few minutes' walk from the West Lake. You can walk to the West Lake to watch the musical fountain at night. After watching it, you can walk along the West Lake Pedestrian Street. In addition, there are many restaurant options near the hotel, so you really don't have to worry about running out of food! 👍🏻😝
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Double Room A
Stayed in окт. 2024 г.
Other
73 review
5.0/5
Outstanding
Posted on 21 окт. 2024 г.
The sanitation is very good. Although the parking lot is charged (30 yuan per day), parking is convenient. The hotel is in a very good location, right by the West Lake, and travel is very convenient. It is cost-effective and recommended!
Original TextTranslated by Google
Response from Property: Thank you very much for your trust and support. Your consecutive stay for three days is an affirmation of our service and environment. Your satisfaction is the direction of our continuous efforts. We look forward to welcoming you again in the near future and bringing you more comfortable experience.
Guest User
Guestroom (2 beds)
Stayed in окт. 2024 г.
Family
9 review
5.0/5
Outstanding
Posted on 11 окт. 2024 г.
Home Inn is in an excellent location, close to the West Lake, with a beautiful environment, warm and thoughtful service, and comfortable and clean rooms. It is an ideal choice for tourist accommodation.
Original TextTranslated by Google
Response from Property: We are very honored to receive your high evaluation. Your satisfaction is our motivation. Thank you for your recognition and we look forward to providing you with excellent service again in the future.
Shanchamolinatie
Double Room A
Stayed in сент. 2024 г.
Solo travelers
21 review
3.5/5
Posted on 21 сент. 2024 г.
The room is very small and the layout is not very reasonable. There is a large area of ​​space in the corner but the suitcase cannot be pushed through because the distance between the bed and the table is too small! The hygiene is just okay, the facilities are a bit old. In a commercial building, the elevator is shared with other floors and is relatively dirty. And the door is not obvious, so it took me a long time to find it. It's very close to West Lake, just downstairs, and it's not expensive, so it's still very affordable.
Original TextTranslated by Google
Response from Property: Dear family, the last thing Xiaoru wants to do is cause trouble to you. At the same time, we are very happy that you can choose to stay with us. Thank you for your trust and support. Xiaoru will definitely make greater efforts to treat you next time. Come and enjoy the most comfortable service and high-quality conditions
Zamir🇨🇳
Superior Queen Room
Stayed in сент. 2024 г.
Couples
9 review
4.7/5
Amazing
Posted on 5 сент. 2024 г.
The room with the window is okay. There are flies and dust in the room. The hygiene is average and a bit noisy. The sleep quality is so-so.
Original TextTranslated by Google
Response from Property: Dear, after reading your review, we are very sad that we were not able to give you a satisfactory stay experience. This is our biggest regret. Your sincere evaluation is a spur to the hotel's continuous improvement. I apologize for this. We will also strengthen front desk training. We look forward to your coming again and will definitely give you a better and more satisfactory stay experience. We will let you feel our sincerity and let you see that we are constantly working hard to improve the hotel. We at the hotel will always welcome every guest with better service. Finally, I wish you a happy life. Thank you for your sincere evaluation. We sincerely hope that you can stay again to feel our progress.