Lakeview Hotel Hangzhou Reviews

Thank you for the service line with the person 金亚军.

Easy stroll to West lake, Wulin night market, Yintai shopping mall and many great restaurants nearby. We stayed three nights in one lake view suite and one city view room. The view from the lake view suite is fantastic! The attached sunset picture was actually taken in the room! I want to call out for Yajun and Huapin from the service team who are super friendly and gave us some great tips for Hangzhou! The breakfast is included with a good variety of choices. My kids especially love the Doraemon dissert which is so cute! See my attached photo too. On our last day, we even walked to the subway station at Fengqi road with several big luggages to catch a train at the railway east station. Without a local mobile number it's hard to catch a cab and cabs are usually small to fit more than one big luggage. Just notice at the intersection of Qingchun and Yan'an road you cannot turn left but to cross the pedestrian bridge with the escalator to the other side of the road first.

Very good location by Xihu. Nice selection at breakfast including the makings for a full English breakfast. A couple of small disappointments for me, however. I paid 600 RMB extra for a lake view but the view (see below) was less than I expected based on the promo picture on the site. My wife called the front desk and was told that for even more extra we could get a better view. Also, as a tea lover, I had higher expectations of the tea shop in the lobby—the staff seemed to have been hired because they were young and cute rather than because of their enthusiasm for tea. Overall a pretty good place.

I recently stayed at the Lakeview hotel and had a good experience. This hotel has an excellent location,close to a few major major scenery points. The outdoor temperature was high, but the floor managers 余英 袁菁菁 provided outstanding service。Whenever I requested additional water bottles, they were delivered to my room almost immediately.

Walking distance to West Lake, night market and famous restaurant. We enjoy staying in this hotel a lot. Will stay again if visiting Hangzhou in the future

Location is great, adjacent to the lake and market. The staff Wangfang (万芳) and Jingjing (菁菁) are very kindly and helpful. Generally, it is a happy stay.

The housekeepers sister Hong and her partner sister ning (i think that was her name) were super attentive. Always making sure we have all the supplies we need. They greet us everytime they see us. Makes us feel very welcome.

Breakfast huge & varied, but not great. Coffee could be a lot better. The rooms with the lake view suffer for lack of tighter, triple-glass windows. You hear a LOT of traffic & other noise from outside. Still, for the money, it's a decent place & a good location.

Excellent Service, Cleanliness and Polite. Especially Housekeeper Bella Jim. Have been staying at Lakeview Hotel every time I am in Hangzhou.

A lovely hotel in a beautiful location. I can recommend this hotel if you are visiting Hangzhou.

Strategically location. It's located just opposite the west lake and near the Wulin night market. Easy access to restaurants and tourist spots.. room is clean with simple amenities provided .

Modest hotel located a street away from West Lake. It is olden luxury hotel, the furnitures are a bit dated but still working well. Service staff are extremely helpful and friendly. Aided us with transportation around the city as well as helping us with communication with courier services as well.

A Remarkable Sojourn at the Heart of Hangzhou Our recent stay at this venerable establishment was nothing short of extraordinary. Allow me to share the highlights of our experience: 1. Impeccable Accommodations: The rooms, though adorned with a touch of antiquity, exuded a timeless elegance. Pristine and supremely comfortable, they provided a sanctuary for weary travelers. The meticulous attention to cleanliness was commendable. 2. Exemplary Hospitality: From the valet attendants to the front desk personnel, the staff surpassed all expectations. Their warmth, genuine friendliness, and unwavering commitment to ensuring our comfort left an indelible impression. 3. Prime Location: Nestled in the heart of Hangzhou, this hotel enjoys an enviable position near the iconic West Lake. We strolled effortlessly to nearby attractions—the picturesque West Lake itself, the bustling Wu Lin Market, and the upscale Kerry Shopping Center. And oh, the blissful slumber on those plush beds—truly unparalleled! 4. Service Par Excellence: 刘营 and 牛玉芳, the consummate housekeeping professionals, deserve special mention. Whether catering to the needs of elderly guests or assisting wheelchair users, their professionalism and genuine care were evident. 5. Enchanting Ambiance: The hotel’s historic allure, reflected in its elegant architecture, transported us to another era. A hidden gem, discreetly nestled near West Lake, it cast a spell on our senses. In summary, I wholeheartedly recommend this establishment to both leisure and business travelers. Our stay was nothing short of unforgettable.

Perfect location, 5 minutes walk to west lake’s famous bridge. Hotel has very friendly customer services, and employee Wang Min provided helpful tips for traveling around west lake area.