Hotels in West Lake Scenic Area, Hangzhou

We stayed at the Urcove Hotel in Hangzhou Westlake for two nights and we were very impressed by the service of this hotel. The room was clean, with a comfortable queen-sized bed and a large flat-screen TV. The bathroom was modern and well-equipped, with a heated toilet and an auto flash feature. The staff were very helpful and friendly, from the moment I arrived to the moment I left. They even taught me how to use the WeChat app to order a cab, which was very convenient. The hotel also had a cute little robot helper that would deliver items to my room, such as towels, water, or snacks. It was a fun and unique experience. There is a metro station right infront of the hotel that is connected to a food street underground and a big shopping mall. If you like more shopping ,walk about 20 minutes to reach the IN77. Or if you don’t want to walk like us , you can just get a cab easily. I would definitely recommend this hotel to anyone visiting Hangzhou. It was a great value for money, with excellent service. The only thing that could be better is the holder for shampoo and shower gel could be better design to be more steady.

Hotel located near to metro station. The nearest station is Ding’an station exit gate D. The metro is red color (Line 1) direct line connecting to Hanzgzhou airport. So if you coming from airport no need to the change line. Hotel itself located at city, morning time can walk to Hangzhou museum, along the way many shops around. Western shops eg: macdonald, costa coffee, starbuck. Alot cafe, tea, souvenir shops. Close also morning market called Damanong. Can have breakfast and see the morning market. Use the public bicycle to go there, just use alipay. Distance 1.2km. Near the morning market at the end there is God City Temple for you to visit, can see the whole Hangzhou city from top of the temple. The hotel is clean, have free washing machine and dryer machine. Detergent provided. At the same place there are 2 treadmills provided ( gym quality). Couch provided while you waiting for you laundry. There is also a steam iron provided. Breakfast selection is good with varities of foods like egg fried rice, chicken sausage, ham, beef, eggs, salted eggs, cereal, warm soy milk, milk, bread, butter and strawberries jam. Noodles, congee, fruits, croissant, cupcakes, corn, cookies. There are 2 robots helping to deliver things inside the hotel. If you order food, the robot will send the food to your room. There are also snacks you can buy at the ground floor. For muslim, this hotel located infront of a mosque, there is a Halal restaurant near to the hotel. More halal restaurant across the road near to exit A og Ding’an metro station. I came during Christmas, the hotel give me present for Christmas, when I check out they give me souvenir to me also. Everyday, I was provided with 2 bottles of water and change new set of towel. The water heater, the heater function very well during winter. Im a happy guy during the visit.

We have a pleasant stay at Zhejiang Hotel. Super friendly services and best facilities. We would like to also give special thanks to Ms Yao Xiao Lan 尧小兰 for taking very good care of our room tidiness and cleanliness.

Great value hotel, also location is great. Just next to West Lake and the shopping area. Room is comfortable, and shower is good.

The hotel rooms are clean, comfortable and casual, with good supporting facilities and complete toiletries. Disposable slippers and even makeup remover are provided. There are also many free daily necessities in the lobby, as well as red date and wolfberry tea for drinking, and dining on the eighth floor. Convenient, a heart-warming late-night snack. The location around the hotel is very good. It is convenient to travel and is relatively close to the West Lake. The butler service, Ms. Xiao Feng, is super friendly. Because I arrived late, she took the initiative to call me in advance to help me arrange a room. I asked any questions during my stay. Answer, we are satisfied with the service provided. [Strong] Special thanks to the guy at the front desk who patiently guided us, nice🙇♀️🙇♀️🙇♀️

First time in Hangzhou . Shangri-La has never failed to impress me . Very accommodating. Location is very near to wulin night market . Would like to stay longer but had to catch next day flight . Only issue is not getting point for Shangri-La member ….

Miss Zhu who drove us around the West Lake provided excellent service and explanation of the areas we visited. The service was excellent in helping us bringing our luggage to the room as well!

I felt very comfortable as soon as I entered this hotel. The check-in was very considerate and a small travel guide map was provided. It is very convenient for friends who come to Hangzhou for the first time. The hotel is in a good location and the air conditioner in the room is easy to use. High praise! Highly recommended~😆👍🏻

The room was good & location was very great to grab sth to eat or get around shopping malls. Just one thing that 3 of us came in winter & booked a room with 2 beds, (one bed on the small roof) However the bed was too cold to sleep :(

Very good hotel. We chose a lake-view room but a bit smaller than a deluxe unit. Generally, the hotel is well-renovated, clealiness and housekeeping is good. Included breakfast spread is very good with western, japanese food and wide variety of chinese food. The hotel service is very good with front counter staff eager to serve. Location is very near to in77 Shopping and subway station(5mins walk) When we checkout at 6:15am, they had even packed breakfast for us which is very thoughful. Improvement: * Breakfast timings from 6:30-9:30am is a bit short. Ideally could have extended till 10:30am will be best. * One of the waitress could improve on her attitude instead of telling guests off and ignoring requests for fork and knife(they kept it in a drawer). The rest of waiter/waitresses are all good. * The moveable window could improve with better sound proof material * The room came with strong cigarette smell, we didn't change another room as we took an overnight flight to reach HZ.