Hangzhou Boutique Hotels

I really enjoyed my stay here, I will definitely book this hotel again. They have an ok pool on the third floor, and a pretty good gym for a hotel. The biggest problem is that the gym and pool are probably run by different companies so they didn’t provide towels, they didn’t provide water, the locker room for the gym isn’t really that clean. BUT! I liked having a gym + pool, it’s not that bad for the hotels pricing. The hotel itself is a bit old, the bathroom is really old! But staff was helpful, they had the robot service for when I ordered 外卖.

The front desk service staff小鲍 was very helpful! We checked in almost 11ish at night. He was patient and gave us additional amenities as housekeeping was already closed for the night. Breakfast spread is wide. There's a 'live' noodle station. Nothing like freshly cooked hot noodles with wanton. Good spread of greens fresh salad and fruits with other Chinese hot items. Convenient location. There's 1 nice restaurant just 1 min down the road that serves till late. Their 'dongpuo' braise pork roast is really good. Another seafood noodles & porridge restaurant next door is great too. On the same row is a Lawson supermarket. Very convenient. InTime shopping centre is within walking distance. Wulin Square is a little further down the road. So is the metro station.

We have a pleasant stay at Zhejiang Hotel. Super friendly services and best facilities. We would like to also give special thanks to Ms Yao Xiao Lan 尧小兰 for taking very good care of our room tidiness and cleanliness.

The hotel is in great location. Just few minutes from the West lake so you can take a refreshing and peaceful walk by the lake in the early morning. The hotel has buffet for lunch and the variety of food is really amazing! Lots of fresh and high quality seafood! The rooms are all decorated in the nice Hangzhou style, adding to the wonderful memories of staying there. The personal of the hotel is very friendly, polite and always trying to help if needed.

Perfect hotel, the room clean, new equipment. I was upgraded free to room with windows. Staff with name 'Joyce' super friendly. She support with 100% enthusiastic, and some suggestions about restaurants with good food. Joyce was communicate with us by English well (we are foreigners) , thank you so much and hope will see you again. Good luck everything to you, Joyce. One more thing, we were surprised to leave a tip for the housekeeping staff but they thought we forgot the money and Joyce found us to return it. It so cute.

This hotel is conveniently located. There are all kinds of stores and restaurants as soon as as you walk out of the hotel. Best of all its less than 10 minutes from West Lake. Breakfast is quite decent as well. Staff were all very friendly and full of smiles. What was impressive was that I watched a security guard help some hotel guests clean out what I suspect was some kind of spillage in the trunk of their car. Overall, very clean, great staff and amazing value. I only gave 3 stars for service instead of 5 because people claim to work for the hotel offered a ride service for 240-300 RMB to drive us around the lake and take us to the best tourist spots. Anywhere we wanted for 3-4 hours. Free to go as we please. So my wife agreed. The reality was that he took us to one tourist spot. The rest were junk shops to sell overpriced tea, silk and other things. After the silk store we told we wanted to go to a specific tourist location and he said they were fake or didn't exist anymore. When he realized we weren't interested in buying anything he found the first available spot and tossed us to the curb. He wasted our day which caused us to book an extra day to go back to all the spots we were supposed to see.

Very good hotel, it's the 3rd time and I'm never disappointed. The staff is very friendly and got upgraded. The suite room is clean and has a comfortable bathtub. The bed is big with different pillows to choose from. The breakfast has western and chinese food with a good selection. I will definitely stay again in this hotel.

First time in Hangzhou . Shangri-La has never failed to impress me . Very accommodating. Location is very near to wulin night market . Would like to stay longer but had to catch next day flight . Only issue is not getting point for Shangri-La member ….

It was a nice stay. Location is good, right in Coral Gables downtown. I would say that there are no kettles in the room but you can ask for it and they will send you one. The room charges won’t go against deposit, instead you have the pay and after you do the check out they will release the deposit back to you. For Chinese travelers this might seem odd.

Services and cleanliness were very good. Location is just on the edge of the shopping *****, but it is beside the West Lake. Hotel provided a one time complimentary one hour big boat ride around the lake at 0830hr daily with reservations. Breakfast was oriental and western, menu changed daily.