Royal St Hanoi Hotel

Royal St Hanoi Hotel Reviews

Royal St Hanoi Hotel

112 Nguyễn Khánh Toàn, Quan Hoa, Quan Cau Giay, Hanoi, VietnamView Hotel Details
Royal St Hanoi Hotel
Royal St Hanoi HotelRoyal St Hanoi HotelRoyal St Hanoi Hotel
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1 night

Royal St Hanoi Hotel Guest Reviews

4.3/5
Very Good
18 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(18)
Positive reviews(14)
Reviews with photos/video(3)
Clean and tidy(9)
Great service(7)
Negative reviews(3)
Jun
Superior King Room without Window
Stayed in Feb 2024
Business travelers
2 review
4.7/5
Amazing
Posted on Feb 20, 2024
The front desk staff are very kind. Breakfast quality is good. There are many restaurants and bars nearby. Recommend.
Response from Property: Thank you so much for your kindly words. Looking forward to serving you soon on next time. Best regards
Guest User
Deluxe King Room with City View
Stayed in Dec 2022
Business travelers
1 review
4.5/5
Great
Posted on Dec 23, 2022
The hotel is very clean. The service is great. Every time I am waiting for my colleague at the lobby, they always served warm tea.
Response from Property: Thank you so much for your kindly words to our hotel. We are so happy due to you had a good time when staying with us. Looking forward to serving you again on next time.Best regards
CHIHYING
Deluxe King Room with City View
Stayed in Oct 2023
Business travelers
8 review
4.5/5
Great
Posted on Oct 23, 2023
The surrounding environment is good, with many small restaurants and coffee shops. The service is also good. Take a taxi and there will be service staff at the hotel door to help you with your luggage. The room was spacious and clean. There are not many kinds of breakfast, but the pho is delicious! It’s pretty good at this price~
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Response from Property: Thank you so much for your kindly words to our hotel. We are so happy due to you had a good time when staying with us. Looking forward to serving you again on next time. Best regards
Guest User
Superior Twin Room without Window
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Mar 24, 2024
The traffic outside is very convenient. Eating is not bad either. There are many clean stalls around
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Response from Property: Thank you for your feedback.Looking forward to serving you again on next time.
A-Suki
Deluxe King Room with City View
Stayed in Aug 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 9, 2023
Stayed for 4 days and the service throughout was super good. The front desk clerk was so gentle and the interior was clean and tidy. The street downstairs is a bank street. There are all kinds of banks and a lot of food.
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Response from Property: Thanks for your feedback. Our hotel is so happy when you felt comfortable during your staying. Looking forward to serving you on next time.Best regards
Pan Hugo
Superior King Room without Window
Stayed in Jan 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Apr 1, 2024
This is my first hotel to stay in Hanoi. It is clean, comfortable and the surrounding life functions are very good!! This is a very pleasant accommodation experience!! I will choose this hotel next time I go to Hanoi!!
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Response from Property: We greatly appreciate the time you have taken to provide us feedback about your recent experience at Royal St Hanoi Hotel. Your comments in relation to your stay are highly appreciated. We always try our best to provide excellent service during our guests’ stay and we are happy that we have succeeded in your case. Looking forward to serving you again on next time.
Guest User
Deluxe King Room with City View
Stayed in Dec 2023
Solo travelers
14 review
5.0/5
Outstanding
Posted on Dec 22, 2023
Environment: Surrounded by various banks, there are various local foods that are cheap and plentiful. The rooms on the side of the road are also very quiet. It is a 9-minute walk from the Vietnam Museum of Ethnology. Service: There are few types of breakfast but it is delicious. When you arrive at the hotel, there will be a doorman to help carry your luggage and deliver it to the room. Hygiene: Cleaning and 2 bottles of water are provided every day
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Response from Property: Thank for your choosing our hotel as an accommodation in Hanoi. We hope that you had a great time when staying with us.Looking forward to serving you on next time. Best regards
Dinglili66
Superior Twin Room without Window
Stayed in Feb 2024
Travel with friends
34 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Very formal, good location, good service, high cost performance
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Response from Property: Thank for your choosing our hotel as an accommodation in Hanoi. We hope that you had a great time when staying with us. Looking forward to serving you on next time. Best regards
Luisxiaowo
Deluxe Twin Room with City View
Stayed in Apr 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Apr 20, 2023
The hotel is clean and the front desk staff are very polite and enthusiastic. I will choose this hotel to stay in the future. The surrounding facilities are complete and there are many places to eat, including banks, bakeries, and food stalls. recommend
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Response from Property: Thank you so much for the kindly words when staying with us. Looking forward to serving you soon on next timeBest regards
Guest User
Superior King Room without Window
Stayed in Jul 2024
Couples
2 review
4.0/5
Very Good
Posted on Jul 17, 2024
The front desk was very friendly.
Original TextTranslated by Google
Response from Property: Thank you for your feedback. We look forward to serving you on next time.Best regards
Guest User
Superior King Room without Window
Stayed in Apr 2023
Business travelers
63 review
5.0/5
Outstanding
Posted on Apr 11, 2023
The side of the road, the lobby, and the room are all very good. I didn’t try breakfast because I had to catch a flight. I’ll try it next time.
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Response from Property: Thank you for your feedback. We hope that there is a lot of chance to serve you in the future.Best regards
THI TRANG DUNG
Superior King Room without Window
Stayed in Mar 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Apr 9, 2023
The room is clean, the staff is very friendly
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Response from Property: Thank you for using the service and having a good experience while staying at the hotel. We look forward to serving you more in the future. Best regards
Guest User
Deluxe King Room with City View
Stayed in Jan 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 4, 2024
Clean
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at the hotel. We look forward to welcoming you next time.
Guest User
Stayed in Jul 2022
Business travelers
1.0/5
Posted on Jul 19, 2022
Please stop thinking about this hotel if u don't want to see your money become trash. They even don’t know hotel welcome a guest. When we arrived to hotel they asked me to show identity card instead of good morning or afternoon.
Guest User
Stayed in Nov 2022
Couples
2.0/5
Posted on Nov 12, 2022
I just rented a room for the night, woke up, checked out of the hotel and went to the office. I discovered I forgot to charge my battery at the hotel, so I called the receptionist to tell her to put it away.. 5 minutes later, the receptionist called. and said that I couldn't find my charger anywhere... In less than 5 minutes, I lost my charger in a 3* hotel, that's really bad...
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