Grand Cititel Hanoi Hotel & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hanoi

Grand Cititel Hanoi Hotel & Spa

Renovated in 2024
13B Tong Dan, Trang Tien, Quan Hoan Kiem, Hanoi, 100000, Vietnam
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With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.Show More
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hotel overview picture
4.3/5Very Good·Great Location
Good location and excellent service.
Amenities
HikingFitness RoomFreePriority airport pick-up24-Hour Front DeskLuggage StorageBarRestaurantCaféAirport shuttle drop-offTaxi booking service
All Amenities
Surroundings
Airport: Noi Bai International Airport
(26.0 km)
Train: Hanoi Railway Station
(2.5 km)
Train: Ga Bắc Ninh
(36.1 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Grand Deluxe Twin Room
4

Grand Deluxe Twin Room

2 Single bed
24m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Tea bags
Room Details
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Deluxe Double Room
4

Deluxe Double Room

1 Queen bed
22m² | Floor: 1-12
May not have a window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Grand Deluxe Double Room
4

Grand Deluxe Double Room

1 King bed
24m² | Floor: 1-9
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Deluxe Twin Room
5

Deluxe Twin Room

2 Single bed
22m² | Floor: 2-12
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Suite Twin Room
6

Suite Twin Room

2 Single bed
26m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Suite City View Room
6

Suite City View Room

1 King bed
26m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Tea bags
Toothbrushes
Room Details
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Superior Double Room
6

Superior Double Room

1 Queen bed
20m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Tea bags
Toothbrushes
Private toilet
Room Details
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Guest Reviews

4.3/5
Very Good
93 reviews
Verified Reviews
  • Cleanliness4.4
  • Amenities4.1
  • Location4.4
  • Service4.4
Average for similar properties in Hanoi
Most Mentioned
AI Summary
Centrally located in Hanoi, the hotel offers diverse, high-quality breakfast options and consistently friendly service. Guests appreciate the clean, comfortable rooms and quiet atmosphere, despite being close to major attractions.
V‍K‍Y‍.
November 2, 2024
Good location and excellent service.
L‍u‍i‍s‍ ‍E‍l‍i‍e‍z‍e‍r
October 29, 2024
The hotel is located in an alley, so you need to pay some attention to find it. Overall, good facilities. However, the rooms have no view and the breakfast is quite basic.
Original TextTranslation provided by Google
小‍揚
October 18, 2024
Very comfortable environment, delicious food, beautiful lighting and atmosphere, suitable for the whole family, business people and couples. The staff at the front desk are very good. I would like to visit if I still have the chance.
Original TextTranslation provided by Google
H‍a‍n‍k‍1‍2‍3‍9‍8
October 17, 2024
Very clean, the room is very comfortable, the breakfast is rich and delicious, and the price is high
Original TextTranslation provided by Google
M‍a‍r‍c‍u‍s‍ ‍C‍h‍e‍u‍n‍g‍ ‍Y‍N
October 14, 2024
In addition to entering the hotel entrance, you need to pass through a section of alley Rooms, restaurants, services and lobby are all good The price is absolutely worth it. The location is close to Hoan Kiem Lake and can be reached within a short walk.
Original TextTranslation provided by Google
S‍a‍m‍H‍a‍k‍o‍s‍e‍m
October 5, 2024
I've visited Hanoi many times, and my stay at Grand Cititel Hanoi was exceptional. Though the room wasn't too big, it was cleaned daily, and the breakfast buffet offered a wide variety of options. However, the two main reasons I chose Grand Cititel were: 1, its convenient location—close to my preferred destinations and near a pho restaurant with friendly vendors and the nearby coffee shops and restaurants. 2, The staff were outstanding. Special thanks to Alex for handling any issues that arose during my stay. He was always ready to help with his understanding of the trip and the local area, truly a great leader for the young team, including Ms. Hoai, Nhi, and Mr. Phat. Next time I visit Hanoi, I'll definitely choose Grand Cititel again. Highly recommended!
M‍a‍z‍6‍8‍6
September 23, 2024
I initially booked 1 week at the hotel and then extended my stay there for another week. The purpose of my trip was buisness related and so the hotel served well. The staff were really polite and helpful. The reception staff were always warm and welcoming, the house keeping worked well with cleaning the room while I was out and around my schedule and the kitchen staff at breakfast were really lovely, especially Phomg, I hope I've spelled that correctly. Every morning, he would greet me with a warm welcome and assist me with finding a lovely seat at breakfast. He quite quickly learned my orders and would always have my coffer waiting at my table and order my omelette for me, which was really sweet. The service there was great. The location is just a short walk, maybe 13 mins to Old Quarters. One thing I'd say needs an update is the gym. I'd suggest getting some new gym mats ( a material that can easily be cleaned after use) and just an update with the equipment. Other than that, it was great to be there
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2024
Cleanliness, location, breakfast, everything is good I want to say thank you to Alex Tran and Psat in particular. All the other staff were kind as well There were some unfriendly taxi drivers in Hanoi But all those complaints disappeared at the hotel Thank you~
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

The property will provide check-in details after booking

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 17 years old and under
VND 700,000 (approx. JOD 19.550) per person per night

Breakfast
TypeWestern, American, Asian, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet, Boxed/packaged food
Opening hours[Mon - Sun] 06:00-10:00 Open
AgeFee
Children 17 years old and under
VND 200,000 (approx. JOD 5.590) per person
Adult
Buffet:VND 200,000 (approx. JOD 5.590) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2018
  • Renovated: 2024
  • Number of Rooms: 117
With a stay at Grand Cititel Hanoi Hotel & Spa, you'll be centrally located in Hanoi, just a 5-minute walk from Hanoi Opera House and 8 minutes by foot from Hoan Kiem Lake. This spa hotel is 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre and 0.8 mi (1.2 km) from Hanoi Old Town Night Market.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 30 kilometers.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Shii Kitchen, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Hanoi? This hotel has 538 square feet (50 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Stay in one of 98 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature designer toiletries and bidets.

Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

Does Grand Cititel Hanoi Hotel & Spa have breakfast?

Yes, Grand Cititel Hanoi Hotel & Spa have the high-rated breakfast including: Western, American, Asian, Continental, Gluten-free, Vegan, Vegetarian. Breakfast price for A la carte:nullVND;Buffet:200000.00VND;Boxed/packaged food:nullVND.

What times are Grand Cititel Hanoi Hotel & Spa check-in and check-out?

Grand Cititel Hanoi Hotel & Spa check-in time is 14:00 and the check-out time is 12:00.

What are amenities in Grand Cititel Hanoi Hotel & Spa?

Grand Cititel Hanoi Hotel & Spa amenities including Fitness Room, Restaurant, Airport Pick-up Service.

What is Grand Cititel Hanoi Hotel & Spa cancellation policy?

The cancellation policy for Grand Cititel Hanoi Hotel & Spa varies depending on the type of room and booking conditions.

How much does it cost to stay at Grand Cititel Hanoi Hotel & Spa?

Prices at Grand Cititel Hanoi Hotel & Spa change according to dates, hotel policy, and other factors. Please search for the dates you wish to stay to view prices.

What is the cloest airport from Grand Cititel Hanoi Hotel & Spa?

The closest airport is Noi Bai International Airport, and it is about 36 mins from hotel by car (26.0 km).

How to get a receipt?

The receipts are issued differently depending on the payment method you use. If you use "Prepayment", you can get an electronic receipt from the booking details page. If you wish to pay at hotel, please inform the front desk staff when you check out.

What are Grand Cititel Hanoi Hotel & Spa nearby landmarks?

Grand Cititel Hanoi Hotel & Spa locates at the center of Hanoi. The nearby landmarks include Vietnam National Museum of History, and it is 190m from your search (straight-line distance).

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport27.21KM
Nearest Train StationHanoi Railway Station
Distance to Train Station2.51KM
Average Price FromJOD55
Hotel Star Rating4