To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(656)
Positive reviews(636)
Reviews with photos/video(361)
Awesome amenities(103)
Easy to get around(94)
Convenient parking(80)
Friendly front desk staff(72)
Close to metro(65)
Delicious breakfast(38)
Well designed(37)
Well decorated(23)
Negative reviews(20)
SU-Bhattacharya
Elegant Twin Room
Stayed in Aug 2024
Couples
35 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The BEST hotel so far in our second China visit. The staffs are excellent and specially Ms. Rachel at the front desk just superb. She helped us to book the museums and guided us with passion. Their attention to quality is commendable. We will definitely revisit and stay at this hotel.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Anyue Hotel in all aspects. Everything we do is to bring a good holiday experience to every guest. We are really honored to see that you are satisfied and affirmative about the service of the hotel staff. We will continue to improve our service and quality, and look forward to you and your family visiting China 🇨🇳 Anyue Hotel again.
feisenja
Premier Queen Room
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Feb 11, 2024
Stayed 3 nights here, room super nice and pretty bathtub with awesome hot water. Front desk Ms. Yuan Ye was very helpful on giving me suggestion route to tourist point. Easy get taxi just side of hotel road.
Response from Property: Dear guest: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel's facilities and services is the driving force for the work of all hotel staff. Making every guest feel at home is the ultimate goal of our service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI. They are the best choice for you to travel. All the hotel staff look forward to your next visit!
ayayron
Elegant Double Room
Stayed in Jan 2024
Solo travelers
10 review
3.2/5
Posted on Feb 2, 2024
Pretty nice room and amenities. There is a restaurant, a small work out room (no weights) and a free laundry room. Location is pretty decent close to the high speed rail Harbin West Station and right in front of a metro stop. Like with most Chinese hotels, the surfaces and floors are not clean but the bed and towels are clean.
Response from Property: Distinguished guests: Hello! Your satisfaction is our greatest motivation. We sincerely apologize for the inconvenience caused to you, and we will also strengthen training supervision to avoid similar problems from happening again. We sincerely apologize to you again.
nature lover fr sg
Elegant Double Room
Stayed in Jan 2024
Solo travelers
18 review
4.7/5
Amazing
Posted on Jan 16, 2024
Very satisfied with this hotel. Although this hotel is about 45minutes from the main tourist attractions eg Zhongyang Street, it is located right next to the metro Chengxiang Station. So you don’t have to walk in the cold for very long. The hotel is new and the interior design is contemporary and practical both in the general area and the room. The staffs are friendly and approachable. Can feel the hotel customer centric quality. I like to mention Xiao Zhou who is very helpful and attentive - more than exceeded my expectation!
The room is big with a large tv, automatic toilet bowl, convenient switches, quality appliances etc
Very comfortable bed that is not hard nor saggy for a good night rest.
The Hotel does not have many rooms but this is good for customers since you don’t have to share the amenities with too many people eg the dining room for breakfast always has a decent number of patrons - no overcrowding that is so common in hotel in China.
Yes, I will book this hotel again should I come to Harbin in the near future.
Response from Property: Dear guest: Hello! Thank you so much for choosing to stay at Anyue Hotel and sharing your stay experience. I was really touched by your comments. I am glad that the hotel can bring you a good time. Your appreciation really gives us a great encouragement, we will do better, committed to providing every guest with a home at home stay feeling ~ Welcome to visit!
par13
Mini Room (Double Bed) (Window)
Stayed in Mar 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Central location. Metro station very close by. Neat and clean. Friendly staff.
Response from Property: Hello dear customer! Thank you for your stay. The hotel is close to Harbin West Railway Station. The subway station is 20 meters away from the hotel entrance. The transportation is very convenient. Within 3 kilometers of major entertainment and shopping centers nearby, the location is perfect! Sincerely look forward to your visit again!
Guest User
Premier Queen Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
It's really good, the service attitude is very good, attentive and enthusiastic, hygienic and clean, the transportation is convenient, the breakfast is rich, the courtyard is very quiet, and the parking is convenient.
Original TextTranslated by Google
Response from Property: I am very happy to know from your message that Anyue left such a good impression on you. I hope you can continue to pay attention to Anyue in the future and tell us more about your feelings and experiences when you stay in the future. We will continue to work hard to provide you with better service and quality. The hotel launches exclusive afternoon tea, a la carte exquisite Sichuan cuisine and goddess bubble bath; I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, snow in winter, and Erbin has four distinct seasons. I wish you all the best. willing. Anyue looks forward to your next stay experience
white-bird-ywh
Budget 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
The room felt very high-end as soon as I entered it, especially warm, with very complete facilities and laundry service. Thank you so much. The parking lot is also free, which is very nice. The hotel is also responsive. We had dinner in the room at night, and there were not enough chairs. They called to get us a stool, and they brought us a chair directly. Thank you very much
Original TextTranslated by Google
Kalabengbalabeng
Budget 2-bed Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 6, 2024
Facilities: perfect
Health: OK
Environment: Nice, well-decorated, close to the subway, just around the corner from the exit
Service: Not bad, robots deliver food, and gifts are given after leaving the store
Original TextTranslated by Google
Response from Property: Free pick-up and drop-off from Haxi Station] [Free Afternoon Tea] [Independent Parking Lot] Dear distinguished guests; I am very happy to know from your message that Anyue has left such a good impression on you. I hope you can continue to pay attention to Anyue in the future, and Tell us more about your feelings and experiences when you stay in the future. We will continue to work hard to provide you with better service and quality. The hotel launches exclusive afternoon tea, a la carte exquisite Sichuan cuisine and goddess bubble bath; I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, snow in winter, and Erbin has four distinct seasons. I wish you all the best. willing. Anyue looks forward to your next stay experience
Guest User
Budget 2-bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Quiet and comfortable, good service, with its own courtyard, private car parking, and delicious snacks. The Chengxiang Road subway station is 10 meters away from the door, which is very convenient. The sunshine in the house is particularly warm and "like home". Friends who come to Harbin for travel and self-driving travel, highly recommended. By the way, this is the third time we have stayed here.
Facilities: There are many small items of high quality, and it is not impossible to bring them with you.
Service: I never said no
Hygiene: Quiet as before, and not noisy, not damp, not rough
Environment: High-end season
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] I am very happy to know from your message that Anyue has left such a good impression on you. Erbin has four distinct seasons and strong heating; I hope you can stay here in the future Continue to follow Anyue and tell us more about your feelings and experiences when you stay in the future. We will continue to work hard to provide you with better service and quality. The hotel launches exclusive afternoon tea, a la carte exquisite Sichuan cuisine and goddess bubble bath; I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, and snow in winter. I wish you all the best and everything you wish for. Anyue looks forward to your next stay experience
Guest User
Budget 2-bed Room
Stayed in Oct 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Very good stay experience, the overall style is simple and elegant, clean and hygienic, and the service attitude is very satisfactory👍
Original TextTranslated by Google
6/11
Guest User
Mini Room (Double Bed) (Window)
Stayed in Oct 2024
Solo travelers
2 review
4.3/5
Very Good
Posted on Oct 30, 2024
The room was very nice, and we upgraded it, but the outside was under renovation, which affected the appearance. The service person, who should be the manager, was very good and enthusiastic. But maybe I went to the room too early, and the auntie didn't clean it thoroughly. There were still hairs on the washstand and water drops on the bathtub. It was not a problem, but why was there a rooster crowing? I was really impressed. It kept crowing at more than six in the morning. Why is there a rooster crowing in the hotel?
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] Dear distinguished guests; I am very sorry that I could not bring you a satisfactory stay experience. Thank you for choosing Anyue. Anyue has perfected the facade to welcome the Asia-Eastern Conference. On the surface, build a lawn to create an atmosphere of ice and snow. Thank you very much for taking the time to give Anyue such a thoughtful review. Guest reviews are very important to Anyue. Anyue will continue to improve service quality. Your satisfaction is the foundation of service. We are with you It is a great honor to meet you. We will cherish this fate and wish you peace, happiness, success, and everything you want. Anyue hopes that your next stay will be a satisfactory experience.
Guest User
Mini Room (Double Bed) (Window)
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
I recommend this hotel. There are souvenirs for you when you leave. The lady at the front desk will also ask if there is anything to improve. It is really a hotel that puts guests' needs first.
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] Dear guests; Thank you for choosing Anyue Hotel among many others; I am very happy to know from your message that Anyue has left such a good impression on you. , I hope you can continue to pay attention to Anyue in the future and tell us more about your feelings and experiences when you stay in the future. "Give me peaches and give me Qiong Yao". We will continue to work hard to provide you with better service and quality. The hotel specially arranges afternoon tea for Ctrip guests to provide guests with a leisurely and comfortable afternoon time. The hotel offers exquisite a la carte Sichuan cuisine and goddess bubble bath; by the way, I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, and snow in winter. The four seasons are distinct on the coast, I wish you all the best and everything you wish for. Anyue looks forward to your next stay.
Guest User
Mini Room (Double Bed) (Window)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel is cost-effective, has a food delivery robot, a good lobby environment, afternoon tea, a variety of breakfasts, and the room is fully equipped and clean.
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] Dear guests; Thank you for your deep friendship with Anyue. Your praise is our motivation to move forward; I hope you can continue to pay attention to Anyue in the future, and Tell us more about your feelings and experiences when you stay in the future. "Give me peaches and give me Qiong Yao". We will continue to work hard to provide you with better service and quality. The hotel specially arranges afternoon tea for Ctrip guests to provide guests with a leisurely and comfortable afternoon time. The hotel offers exquisite a la carte Sichuan cuisine and goddess bubble bath; by the way, I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, and snow in winter. The four seasons are distinct on the coast, I wish you all the best and everything you wish for. Anyue looks forward to your next stay.
Guest User
Mini Room (Double Bed) (Window)
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 28, 2024
The lobby of Anyue Hotel is equipped with robot food delivery, and the hotel rooms are very clean and hygienic, making you feel safe to stay. , the surrounding environment of the hotel is very beautiful and worth recommending👍
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] Dear guests; Thank you for choosing Anyue Hotel among many others; I am very happy to know from your message that Anyue has left such a good impression on you. , I hope you can continue to pay attention to Anyue in the future and tell us more about your feelings and experiences when you stay in the future. "Give me peaches and give me Qiong Yao". We will continue to work hard to provide you with better service and quality. The hotel specially arranges afternoon tea for Ctrip guests to provide guests with a leisurely and comfortable afternoon time. The hotel offers exquisite a la carte Sichuan cuisine and goddess bubble bath; by the way, I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, and snow in winter. The four seasons are distinct on the coast, I wish you all the best and everything you wish for. Anyue looks forward to your next stay.
Guest User
Business Triple Room
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Oct 26, 2024
The hotel has a good location and convenient transportation. The environment is elegant and the rooms are clean and tidy. Complete facilities and warm and thoughtful service. Highly recommended!
Original TextTranslated by Google
Response from Property: [Free pick-up and drop-off from Haxi Station] [Free afternoon tea] [Independent parking lot] Dear guests; Thank you for choosing Anyue Hotel among many others; I am very happy to know from your message that Anyue has left such a good impression on you. , I hope you can continue to pay attention to Anyue in the future and tell us more about your feelings and experiences when you stay in the future. "Give me peaches and give me Qiong Yao". We will continue to work hard to provide you with better service and quality. The hotel specially arranges afternoon tea for Ctrip guests to provide guests with a leisurely and comfortable afternoon time. The hotel offers exquisite a la carte Sichuan cuisine and goddess bubble bath; by the way, I wish you a happy winter; there are flowers in spring, moon in autumn, cool breeze in summer, and snow in winter. The four seasons are distinct on the coast, I wish you all the best and everything you wish for. Anyue looks forward to your next stay.